North Central Ford - Service Center

These guys are great. Whether it's been Jim or Chris or others helping me, my personal experience has been quality. Those guys work hard and our consistent. Working in ret Whether it's been Jim or Chris or others helping me, my personal experience has been quality. Those guys work hard and our consistent. Working in retail for many years previously, you deal with a lot with the general public. This team is trained well and carries themselves above reproach. More

They are truly professional, very thorough and caring. I have gone to them for 50 years and would not think of going anywhere else. We are family! have gone to them for 50 years and would not think of going anywhere else. We are family! More

Great Service Timely service as scheduled.... Nice People...I came back to the dealer who sold it to me, because I wanted quality work done,resulting in me not havi Timely service as scheduled.... Nice People...I came back to the dealer who sold it to me, because I wanted quality work done,resulting in me not having to come back for more work. Done right the first time.......I live 70 miles from your dealership....THANKS More

Great Service I was able to get my truck in and out for a routine service late on this past Saturday afternoon. My Service Manager Ronnie Ralph was very responsive I was able to get my truck in and out for a routine service late on this past Saturday afternoon. My Service Manager Ronnie Ralph was very responsive to my telephone inquiry, as always, and took care of all of the details including the complimentary exterior wash. More

Quick and easy! Took my car in for some electronic issues (and recall issue) first thing in the morning (even got me a coveted loaner car). They completed the work a Took my car in for some electronic issues (and recall issue) first thing in the morning (even got me a coveted loaner car). They completed the work and called to notify me with enough time (same day) to pick up my car before severe weather moved in. North Central Ford is always prompt, courteous, and professional! More

FRIENDLY,RESPECTFULL SVC REPS. ASSISTANT SVC MGR MET ME IN SVC BAY AREA, WAS FRIENDLY AND RESPECTFUL. INQUIRED ABOUT MY VISIT/PROBLEM. EXPLAINED REASONS FOR MY VISIT, VERIFIED MYN ASSISTANT SVC MGR MET ME IN SVC BAY AREA, WAS FRIENDLY AND RESPECTFUL. INQUIRED ABOUT MY VISIT/PROBLEM. EXPLAINED REASONS FOR MY VISIT, VERIFIED MYNAME,VIN #,MODEL OF VEHICLE,VERIFIED MY WARRANTY STATUS. ADVISED APPROX WAIT TIME FOR SVCS REQUESTED. SVCS REQUESTED COMPLETED QUICKER THAN EXPECTED. More

Service Maintenance Very dependable dealership with which to work and you can count on your expectations being fulfilled. Our service advisor (Jim Ayo) returns all calls Very dependable dealership with which to work and you can count on your expectations being fulfilled. Our service advisor (Jim Ayo) returns all calls made buy us almost immediately and follow up contacts as well. More

Thank you for a grreat job. good job. this is one way to loose me as a customer. you are there to do a job, so do it and be satisfied/ good job. this is one way to loose me as a customer. you are there to do a job, so do it and be satisfied/ More

10000 mile service went in for 10000 mile service, all appeared good until i notices the following morning that oil was leaking. Called the next day and had to drive in went in for 10000 mile service, all appeared good until i notices the following morning that oil was leaking. Called the next day and had to drive into the dealership for them to fix what was wrong. Was just inconvenient to have to make a separate trip. More

Jim Ayo,the service writer took very good care of me by replacing the defective battery in my Ford2019 Transit.He solved the only problem I had. replacing the defective battery in my Ford2019 Transit.He solved the only problem I had. More