North Central Ford - Service Center

Roy, the service advisor I used, was courteous and very helpful. He made sure I understood everything. He has taken care of me for the last 10 years. helpful. He made sure I understood everything. He has taken care of me for the last 10 years. More

I took my Edge in and Jim Ayo was so very helpful. He didn’t try to suggest all these tests to try and figure out what was wrong. He listened then he and the mechanic called me asked questions and the re didn’t try to suggest all these tests to try and figure out what was wrong. He listened then he and the mechanic called me asked questions and the repair they did was spot on. They earned my trust and I will ask for Jim each time. The other two morning guys were also nice - Seth and didn’t catch the other ones name. I thought it’d cost at least $600 or more and it didn’t. Thank you Jim for your knowledge and getting me back on the road the next day. Kudos to you!!!! Your genuine concern is very much appreciated!!! Five star ***** all the way More

Planning on trip; need to know truck is ready for it. Thinking Ford would find several issues that needed to be token care off. Minimal service required for trip. Great. Roy reminded me of broken rear Thinking Ford would find several issues that needed to be token care off. Minimal service required for trip. Great. Roy reminded me of broken rear tail light crack. Told him to replace it now; he did and picked up my truck the next morning. Have been a Ford Truck Man for many years. When time to replace truck, I tell myself to check other trucks. I almost did the last time. I had made up my mind to get a Ram this time, but I made myself go look at the Ford 150 before deciding. One look and forget Ram; Ford 150 again. More

My family in Texas I am a professional woman in Texas. I have urgently called North Central Ford a few times in need. They have always treated me as a priority. They hav I am a professional woman in Texas. I have urgently called North Central Ford a few times in need. They have always treated me as a priority. They have always taken me right in and serviced my vehicle promptly.Great staff and dealership! Thank-You! More

They always do excellent work, everyone is courteous and there is good communication about work needed and progress or any delays for ordering parts. Easy to set up service appointments online there is good communication about work needed and progress or any delays for ordering parts. Easy to set up service appointments online More

Vehicle inspection - quick and easy Just a yearly vehicle inspection, but they offer donuts and coffee while you wait. It only took about 30 minutes and it was done. I always take my veh Just a yearly vehicle inspection, but they offer donuts and coffee while you wait. It only took about 30 minutes and it was done. I always take my vehicles to the dealership and North Central Ford has been very good to my vehicles over the years. Roy Coleman in service was very helpful and had me back in my vehicle almost as soon as I sat down with my coffee and donuts! More

Everything was great they fixed the recall very quick and what won me over is they actually called me to see how they truck was doin. what won me over is they actually called me to see how they truck was doin. More

Exceptional customer service and great service for my truck. I highly recommend this location, they never disappoint me or my vehicles. Every time I visit I am welcomed with the best way and offered the truck. I highly recommend this location, they never disappoint me or my vehicles. Every time I visit I am welcomed with the best way and offered the best service and by the time service is done, I get briefed on what was fixed / replaced and what need to be changed soon. Just the perfect spot to fix a Ford. More

The service department is highly professional and very efficient. They processed my extended warranty claim just like it was an OEM warranty claim. They also gave me a loan car, as my plan provided for efficient. They processed my extended warranty claim just like it was an OEM warranty claim. They also gave me a loan car, as my plan provided for that. They communicated with me regularly and the repair was completed within the time frame they promised. More

Excellent Customer Service North Central Ford is ahead of all the rest when it comes to customer service, satisfaction and overall care for their clients. The service departmen North Central Ford is ahead of all the rest when it comes to customer service, satisfaction and overall care for their clients. The service department is a very busy department; however, they do all that they can to accommodate you when pulling in for service. This team is a team comprised of compassion, honesty and competence. Top Notch. More