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218 Reviews of North Central Ford - Service Center
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June 18, 2020
From the buying experience to the full maintenance experience this is the Ford Dealer that you want to deal with, at every level we have been very satisfied with the one on one experience honesty and experience this is the Ford Dealer that you want to deal with, at every level we have been very satisfied with the one on one experience honesty and expertise that we have received. More
by david
Employees Worked With
Sean Sachse
June 09, 2020
I have always received outstanding service form North Central Ford. Any questions or issues that have arisen have been handled in a timely fashion. One of the main reasons I believe this has been the ca Central Ford. Any questions or issues that have arisen have been handled in a timely fashion. One of the main reasons I believe this has been the case is the great service that Roy Coleman has provided. He's has always had my best interest at heart. More
by emcchandler
Employees Worked With
Roy Coleman
May 31, 2020
Good quick service. Clean facility. I am not a verbose person so please do not try my patience. If you need 25 words you should read a dictionary. person so please do not try my patience. If you need 25 words you should read a dictionary. More
by R.engelking1
Employees Worked With
Sean Sachse
May 19, 2020
After the sale, you're no longer important I purchased the maintenance plan on my F250. Everything was fine until I got to 50k miles, where I was then told (it's definitely not clear in the co I purchased the maintenance plan on my F250. Everything was fine until I got to 50k miles, where I was then told (it's definitely not clear in the contract) that I have a certain amount of services and then my plan is over. No big deal, you can't have an indefinite plan, totally understood. I take it back for my next oil change at 57k miles and i'm told the plan is over at 61k miles. Different than a set number. Still, not that big of a deal, a little gray but I know. Not a lot of caring from the employees delivering that news, but I was informed. Fast forward to Covid19, 61,500 miles I take it in because Texas had a Shelter in place order. Was told no way was the plan still good, no flexibility, no empathy. During a pandemic, and in a tough place for everyone, North Central Ford is there with their hand out and not willing to bend at all for the last service on a plan they probably over charged me for in the first place. The attitudes didn't help the situation at all, if youre looking for a business to have a good long term buying and service relationship with, this is not the one. More
by BDallas
Employees Worked With
Not sure of the service guys name.
May 18, 2020
Great service as usual. The service maintenance was completed in a timely fashion. I was kept informed on the progress of the service being performed. completed in a timely fashion. I was kept informed on the progress of the service being performed. More
by Anthony.acosta
Employees Worked With
Seth Spence
May 11, 2020
Best dealership in TexasLove the people and Best dealership in Texas Love the people and service Recommend to everyone who is interested in ford vehicle Keep up the great work I always purch Best dealership in Texas Love the people and service Recommend to everyone who is interested in ford vehicle Keep up the great work I always purchase my vehicles here More
by Marcia0504
Employees Worked With
David Rhoades and Gary Davis
May 05, 2020
Routine service These guys treat me well. I keep coming back for service and a couple of repairs for the parts that wear out. I am always treated well and taken care These guys treat me well. I keep coming back for service and a couple of repairs for the parts that wear out. I am always treated well and taken care of. More
by Knightd.99
Employees Worked With
Huffman
May 04, 2020
i received immediate attention upon my arrival. Seth was very courteous and explained the charges for each portion of the repairs. The repairs were excellent and done in a reasonable amount of time. They very courteous and explained the charges for each portion of the repairs. The repairs were excellent and done in a reasonable amount of time. They also washed the car at no cost. I have always received the best care at the dealership and has never gone elsewhere for service since I purchased my car. More
by Nancee Adams
Employees Worked With
Seth Spence
April 28, 2020
amazing service rep chris garner Christopher garner was amazing. I had a horrible noise coming from the front end of my raptor. He took careful notes and expressed to tech / mechanic Christopher garner was amazing. I had a horrible noise coming from the front end of my raptor. He took careful notes and expressed to tech / mechanic exactly what was happening. Comunicated repair , parts and timeline perfectly to me. Truck was ready , clean and most importantly repaired correctly exactly as per his timeline. Best service guy i have ever had. More
by jerryg820
Employees Worked With
chris garner, Todd Mayes
