North Central Ford - Service Center

Annual Vehicle Registration Mr. Schreiber was courteous, prompt, and efficient in managing the process of having my automobile inspected for the annual vehicle safety inspection Mr. Schreiber was courteous, prompt, and efficient in managing the process of having my automobile inspected for the annual vehicle safety inspection required by the state for registration. More

Seth kept me well informed on work being done. Give him 5 stars. Great experience overall. Work was completed in a timely manor. No complaints. 5 stars. Great experience overall. Work was completed in a timely manor. No complaints. More

Everything went smoothly Trying to use the website from Everything went smoothly Trying to use the website from a phone was impossible Finally had to call and be transferred several times Everyone was Everything went smoothly Trying to use the website from a phone was impossible Finally had to call and be transferred several times Everyone was very nice and helpful More

Each experience that I have with Roy in Service and Charles W in Sales are fantastic!!! I recommend them to everyone!! They have a best customer service and are always willing to go the extra mile to h Charles W in Sales are fantastic!!! I recommend them to everyone!! They have a best customer service and are always willing to go the extra mile to help you. More

Great Experience I recently had my truck serviced(oil change, tire rotation, etc.) and as usual they did a terrific job. Russell went out his way to help me. He was fr I recently had my truck serviced(oil change, tire rotation, etc.) and as usual they did a terrific job. Russell went out his way to help me. He was friendly, professional, informative and got me in and out in no time at all. I highly recommend going to North Central for any auto issues. More

Service experience my current service advisor, Mr. Russell Huffman.at NO Cen Ford is always polite, respectful & helpful.I have been servicing all my cars there for a l my current service advisor, Mr. Russell Huffman.at NO Cen Ford is always polite, respectful & helpful.I have been servicing all my cars there for a long time now. I have seen different service advisors working there & they all have been helpful when Russell is not available. if I want to do some minor repair work myself, they will help me by showing the location & how to open/access it upon request. They have handled all major repairs & I never had any subsequent issues about those repairs. most of the time, they will wash my car & shine my tires to make it look beautiful when I drive out. when its washed & looks clean & shiny, you feel good by just looking at it.. i have bought new cars from No Cen Ford thru Mr. Norm Heinz. he is also a very nice & helpful person. Thanks, North Central Ford. More

I buy $50,000 truck from this dealership and everything it’s ok Till I start taking my truck for Maitenace Oil change,belt ,fuel filter, One day i go just for oil change and went I get out the door I check it’s ok Till I start taking my truck for Maitenace Oil change,belt ,fuel filter, One day i go just for oil change and went I get out the door I check my truck and And they do nothing same old oil i talk to the manager on duty and Lazy guy said say it’s nothing he can do and he just ignore me after y pay 100 dollars for oil change don’t do maintenance in the dealership go somewhere else. More

Not set-up to service the F450 trucks they sell. If you own an F450, this is NOT the place to take your truck. They will work hard to sell you an F450, but fail to mention they are not set-up to do a If you own an F450, this is NOT the place to take your truck. They will work hard to sell you an F450, but fail to mention they are not set-up to do anything other than an oil change. They charge you for the full cost of the "Works", but only did the simple oil change. They sent me to a local tire shop to get a proper tire rotation of the DRW with 19.5 wheels, and the shop scratched 3 of the OEM polished aluminum wheels in the process, so now I have to deal with that issue. I will not be returning to this location to have my truck serviced again. Also got a follow up call from the Service Advisor that was more worried about his "bonus" that was tied to my bad review, than the damage caused by the tire shop the HE sent me to. Never offered to help make the situation better, just was upset by my honest review. More

North Central Ford Is Great Another great experience with North Central Ford -- First oil change for my Ford Escape -- all employees wearing masks, waiting room clean and sociall Another great experience with North Central Ford -- First oil change for my Ford Escape -- all employees wearing masks, waiting room clean and socially distanced and minimal time waiting for service to be completed -- thank you North Central for another job well done. More