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North Central Ford - Service Center

Richardson, TX

3.9
218 Reviews

218 Reviews of North Central Ford - Service Center

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November 18, 2020

I was so impressed with the honesty, friendliness, and the service I received from North Central Ford. Mr. Ronnie Ralph and other employees I interacted with were so kind and made me feel like I was welco More

by kimja5
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ronnie Ralph
November 06, 2020

This dealer and in particular I'd like to call out Gary Davis.. They fixed a difficult problem and ensured it was repaired, super helpful, with warranty and car loaner. This is the best experience ever. More

by Derek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary davis
September 30, 2020

Great service and awesome service people. I really enjoy the professionalism everyone at NCF exhibits. I highly recommend using this service department for all service needs. More

by Brian Lucas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norm Heinz, Sean Sachse
September 24, 2020

I had my F150 serviced. Great job in a timely manner. I do recommend North Central Ford to friends and family . The service I received and the price was very reasonable. More

by moreldennis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Washington
Sep 28, 2020 -

North Central Ford responded

Moreldennis, thank you for your kind review; we are happy to pass along your comments to the team here at North Central Ford! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 16, 2020

I have purchased vehicles from this dealership since the early 1980's and have always had great service from their Service Department. Whether I have made an appointment or just dropped in, the service wri More

by kenley0415
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie L. Ralph
Sep 17, 2020 -

North Central Ford responded

Kenley0415, thank you for your kind review; we are happy to pass along your comments to the team here at North Central Ford! We are so glad that we can have your continued business over the years! As always, we look forward to your next visit! Take care!

September 10, 2020

Never willing to help in service bay when I arrive for service. Left location one time because when arrive to location no can out to offer to help. More

by jimmy.hackett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean Sachse
Sep 15, 2020 -

North Central Ford responded

Hi Jimmy, thank you for bringing this to our attention. We are sorry to hear that you did not receive the top-notch service that we strive to provide. Please contact us at (972) 584-1338 so we can work with you to make this right.

September 01, 2020

James got me in and out even with a car wash I exceptional time. I can not say enough for North Central Ford. They are wonderful! More

by Grangran15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Ayo
Sep 07, 2020 -

North Central Ford responded

Grangran15, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 01, 2020

Worked with Jim Ayo. The service was excellent, my truck was repaired timely, done well and was returned washed. I’ll continue to have my service work done at North Central Ford. More

by wylie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Ayo
Sep 07, 2020 -

North Central Ford responded

Hi Wylie, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!

August 22, 2020

They serviced my car in less time than promised. They were friendly and professional, without trying to sell anything unnecessary. I’ve always been told not to use dealership for service but NCF have nev More

by Cabinetman47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Sachse
Aug 26, 2020 -

North Central Ford responded

Hi Cabinetman47! We're so happy we were able to help you out! We are always more than happy to assist you if anything else comes up. Take care!

August 17, 2020

Service writer Charles Schreiber did an excellent job. He resolved all my issues and did the job very fast. North Central Ford is an excellent dealership, I would recommend it to all my friends More

by alwynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Schreiber
Aug 19, 2020 -

North Central Ford responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

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