North Central Ford

Very professional, courteous, and quick. Clean dealership with plenty of seating for guests. Easy in, easy out. Clean dealership with plenty of seating for guests. Easy in, easy out. More

NCF is 2nd to none as dealerships go, Ford though needs to work on their supply chain issues, waited over 3 months for a new transmission under warranty. I understand all the issues going on but when it is to work on their supply chain issues, waited over 3 months for a new transmission under warranty. I understand all the issues going on but when it is a work truck and it is sitting at the dealership that long makes it tough. More

I ordered my 2022 Bronco in March and took delivery in August. The team at North Central Ford was awesome throughout the experience. They kept me informed when they had updates and were always helpful whe August. The team at North Central Ford was awesome throughout the experience. They kept me informed when they had updates and were always helpful when I pestered them with questions. They also worked with me for some after market mods I wanted to make, which were done perfectly. A fantastic experience all the way around. More

The dealership is doing a good job of helping me to maintain an older vehicle. maintain an older vehicle. More

If I could give this dealership a 0 stars I would. Never once met my service advisor, just kept getting passed back and forth to others that "were in the office because my advisor was out." No one was Never once met my service advisor, just kept getting passed back and forth to others that "were in the office because my advisor was out." No one was able to explain to me why you have to take my car for two week before you are even able to see what is wrong with it and when I tried to ask the service advisor continued to cut me off and be INCREDIBLY demeaning and rude. Its not my fault your company is being run in a manor that doesn't make sense to the point that your service advisors being rude to a person because they cannot answer the questions they are asked. More

Have worked with NCF since 2011 and have never been disappointed. Professional, courteous, they truly want to serve their customers. disappointed. Professional, courteous, they truly want to serve their customers. More

Service drive manager, Roy C. , was a big help scheduling a recall repair and general maintenance on my 2020 Ford Explorer. I always call Roy to schedule any work on my car. He co , was a big help scheduling a recall repair and general maintenance on my 2020 Ford Explorer. I always call Roy to schedule any work on my car. He communicates what is happening and makes sure I am happy with the service. More

The service was very good. The service provider was very helpful. The parts department was also very helpful The service provider was very helpful. The parts department was also very helpful More

The service rep told me my car was ready for pickup. I went to cashier to pay and she was new and could not find my paperwork. She said she would call me when it was ready. After waiting over an hour wi I went to cashier to pay and she was new and could not find my paperwork. She said she would call me when it was ready. After waiting over an hour with my car sitting in the driveway by the service reps, I asked a different cashier and she said my paperwork had been ready and the new employee was wrong when I tried to pay and pick up my car over an hour earlier. The cashier with experience apoligized for the other cashiers error and took care of the issue More

Great all around dealership. Josh Stamper in sales is second to none. I have never had any problems with any of the service advisors and I think I have seen them all having had t Josh Stamper in sales is second to none. I have never had any problems with any of the service advisors and I think I have seen them all having had two trucks and a fusion that I have purchased there and service there as well. Primarily maintenance. More