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North Central Ford

Richardson, TX

4.2
473 Reviews
North Central Ford invites you to experience a new way to buy and service your vehicle. As a Sonic Automotive Premier Dealership, our entire inventory comes with our Sonic Price. By regularly comparing our prices with the local market, Sonic Price eliminates the time-consuming negotiation process and delivers you an exceptional deal.
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1819 N Central Expressway

Richardson, TX

75080

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Showing 473 reviews

November 22, 2022

Everything with the service of my Escape went as planned! I was very pleased with North Central Ford! More

by Karenbowman55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Sachse
Nov 24, 2022 -

North Central Ford responded

Hi Karen, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 17, 2022

Don't bring your vehicle in for service! !! I've tried 3 times even with appointments and each time there was some excuse not to get to it till the next day or 2 weeks!! Terrible, even though More

by Rideondude
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roy
Nov 20, 2022 -

North Central Ford responded

We are disappointed to hear that you did not have a more positive experience with us at North Central Ford. If you are willing to give us another chance, please contact us at (972) 231-3491 so we can understand your situation better in order to try and turn your experience around.

Nov 21, 2022 -

Rideondude responded

As in baseball, 3 strikes your out! Not only that, you lost a potential new truck sale because of my vehicle's age. Going to 5 star Ford.

November 02, 2022

The Service Manager, Courtesy Driver and the whole team are always willing to help you! Great Dealership! More

by bobby.adams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Schreiber
Nov 04, 2022 -

North Central Ford responded

Bobb, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 18, 2022

Great service team and communications. Highly recommend the North Central Ford Service Team. Reliable service is appreciated. More

by ch0130lowe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Managers
Oct 20, 2022 -

North Central Ford responded

We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 28, 2022

THE ABSOLUTE WORSR DEALERSHIP the ethics is not there the morality is not there. They care about a penny in the pocket than they do customers More

by worstfordivebeen2
Recommend Dealer
No
Employees Worked With
Seth , Sean Sachse
Oct 05, 2022 -

North Central Ford responded

Hello, We regret to hear that you are displeased with your recent experience with us. We would like to have a better understanding of your experience. Please reach out to our General Manager at (855) 588-7660 at your earliest convenience and we will do our best to resolve this with you.

September 26, 2022

I was very pleased with the communication by my service advisor, Chris, he was excellent. More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Sep 28, 2022 -

North Central Ford responded

Chris, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 06, 2022

Excellent service. A very good experience. The work was done timely and the truck was cleaned and ready to go when they said it would be. More

by cmiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Washington
Sep 08, 2022 -

North Central Ford responded

We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 31, 2022

Very professional, courteous, and quick. Clean dealership with plenty of seating for guests. Easy in, easy out. More

by James.schaeffer57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth
Sep 03, 2022 -

North Central Ford responded

Hi James, thank you so much for your positive comments about North Central Ford! We hope to see you soon!

August 26, 2022

NCF is 2nd to none as dealerships go, Ford though needs to work on their supply chain issues, waited over 3 months for a new transmission under warranty. I understand all the issues going on but when it is More

by candblawns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy C. is as good as they come, professional from start to finish.
Aug 30, 2022 -

North Central Ford responded

Thank you so much for your positive comments about North Central Ford! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 22, 2022

I ordered my 2022 Bronco in March and took delivery in August. The team at North Central Ford was awesome throughout the experience. They kept me informed when they had updates and were always helpful whe More

by WmSikes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Suttle, Juan Mata, Chad Dunn
Aug 24, 2022 -

North Central Ford responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at North Central Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

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