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North Central Ford

Richardson, TX

4.2
473 Reviews
North Central Ford invites you to experience a new way to buy and service your vehicle. As a Sonic Automotive Premier Dealership, our entire inventory comes with our Sonic Price. By regularly comparing our prices with the local market, Sonic Price eliminates the time-consuming negotiation process and delivers you an exceptional deal.
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1819 N Central Expressway

Richardson, TX

75080

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Showing 473 reviews

March 27, 2023

Awesome , first time experience there . They had the brand , style & color I was looking for . Our sales agent was attentive , nice & informative . The fiance department agent was also nic More

by WestTX016
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mrs. Faye and Mr. Hector Gomez , Norm Heinz, Sean Sachse
Mar 29, 2023 -

North Central Ford responded

We're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 25, 2023

Friendly efficient help. Happy to find the car and service making buying easier than expected. More

by Trade
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
George
Mar 28, 2023 -

North Central Ford responded

We really appreciate your positive review! We look forward to your next visit! Take care!

March 25, 2023

I worked with George Suttel to purchase a 2019 F-150. George is an old guard gentleman. He provided the best experience I've ever had purchasing a vehicle and was friendly and knowledgeable from start to More

by Jatarri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Suttel
Mar 28, 2023 -

North Central Ford responded

Jatarri, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

March 23, 2023

Friendly and helpful. Service was prompt and car was ready same day. Very pleased with experience with the service I received. More

by Bev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Coleman
Mar 26, 2023 -

North Central Ford responded

Hello Bev, we appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care!

March 21, 2023

Everything went smoothly purchasing my 2023 Explorer. We preselected from their website and once at the dealership were there about an hour. Josh Stamper made it easy and painless as well as the financ More

by christy7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Stamper
Mar 24, 2023 -

North Central Ford responded

Hi Christy, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 17, 2023

Great customer service. Buying a new car was quick and easy. Would recommend to everybody. More

by JB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Sachse
Mar 21, 2023 -

North Central Ford responded

JB, your satisfaction is our top priority. Thanks for the recommendation, and have an amazing day!

March 17, 2023

No satisfied with the job I’m my truck I have 2 months waiting for a part to be replaced and nothing yet More

by Doug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christ
Mar 21, 2023 -

North Central Ford responded

Hi Doug, We regret to hear that you are displeased with your recent experience with us. We would like to have a better understanding of this situation. Please reach out to our General Manager at (855) 588-7660 at your earliest convenience so that we can address this directly.

Mar 21, 2023 -

Doug responded

Yes , I would like to have your attention at this matter

March 09, 2023

Hopefully this was an anomaly as the service is usually good. I called about two recalls (wiper arm & under hood fire issue) my 2021 Expedition has and was told when a loaner was available they would have More

by Brian Lucas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Ayo
Mar 14, 2023 -

North Central Ford responded

Hi Brian, We are disappointed to hear that you did not have a more positive experience with us at North Central Ford. Our General Manager would be grateful to speak with you directly about this situation. Please reach out to us at (855) 588-7660 at your earliest convenience. We look forward to hearing from you.

March 07, 2023

I feel like I spent more and got less. This is my 5th Explorer Platinum. I traded my 2020 Explorer Platinum for a 2023 Explorer King Ranch. In the end I paid more for less. To my surpris More

by stevef1262
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Josh, Norm Heinz, Mike Huddleston, Michelle Larson, Jackson Bridges, Kevin Mayes, Brad Jackson, Sean Sachse, Brad Cook
Mar 09, 2023 -

North Central Ford responded

Hi Steve, We appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. Our General Manager would be grateful to speak with you directly about this situation. Please reach out to us at (855) 588-7660 at your earliest convenience. We look forward to hearing from you.

February 25, 2023

My purchase of a 2022 Explorer was difficult because of the chip shortages. The Service Department at North Central worked with me on the 2022. North Central ordered a 2023 Explorer equipped closer to wha More

by rcummickel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Torres-Excellent
Mar 01, 2023 -

North Central Ford responded

We're happy you found our staff to be so supportive during your experience here at North Central Ford. We are always more than happy to assist you if anything else comes up. Take care!

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