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North Central Ford

Richardson, TX

Overview
Reviews
Vehicles
4.0
476 Reviews
North Central Ford invites you to experience a new way to buy and service your vehicle. As a Sonic Automotive Premier Dealership, our entire inventory comes with our Sonic Price. By regularly comparing our prices with the local market, Sonic Price eliminates the time-consuming negotiation process and delivers you an exceptional deal.
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1819 N Central Expressway

Richardson, TX

75080

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Showing 476 reviews

March 31, 2023

Everyone was very helpful and thorough throughout the process. They also did everything possible to meet my criteria. More

by daltom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Torres - George
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Apr 05, 2023 -

North Central Ford responded

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

March 29, 2023

We weren't clear enough on our desires and we thus surprised that the Escape didn't come equipped with the same options as the one we traded in. After previously purchasing three Escapes prior to thi More

by hgvr1971
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Washington
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Mar 31, 2023 -

North Central Ford responded

Thank you for the high star rating! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 29, 2023

Brandon Ziola is an awesome salesman. Wonderful service and always very professional. Will be back. More

by Scotty.chapman79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Ziola
Report | Print
Mar 31, 2023 -

North Central Ford responded

Scotty, thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 27, 2023

Awesome , first time experience there . They had the brand , style & color I was looking for . Our sales agent was attentive , nice & informative . The fiance department agent was also nic More

by WestTX016
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mrs. Faye and Mr. Hector Gomez , Norm Heinz, Sean Sachse
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Mar 29, 2023 -

North Central Ford responded

We're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 25, 2023

Friendly efficient help. Happy to find the car and service making buying easier than expected. More

by Trade
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
George
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Mar 28, 2023 -

North Central Ford responded

We really appreciate your positive review! We look forward to your next visit! Take care!

March 25, 2023

I worked with George Suttel to purchase a 2019 F-150. George is an old guard gentleman. He provided the best experience I've ever had purchasing a vehicle and was friendly and knowledgeable from start to More

by Jatarri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Suttel
Report | Print
Mar 28, 2023 -

North Central Ford responded

Jatarri, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

March 23, 2023

Friendly and helpful. Service was prompt and car was ready same day. Very pleased with experience with the service I received. More

by Bev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Coleman
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Mar 26, 2023 -

North Central Ford responded

Hello Bev, we appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care!

March 21, 2023

Everything went smoothly purchasing my 2023 Explorer. We preselected from their website and once at the dealership were there about an hour. Josh Stamper made it easy and painless as well as the financ More

by christy7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Stamper
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Mar 24, 2023 -

North Central Ford responded

Hi Christy, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 17, 2023

Great customer service. Buying a new car was quick and easy. Would recommend to everybody. More

by JB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Sachse
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Mar 21, 2023 -

North Central Ford responded

JB, your satisfaction is our top priority. Thanks for the recommendation, and have an amazing day!

March 17, 2023

No satisfied with the job I’m my truck I have 2 months waiting for a part to be replaced and nothing yet More

by Doug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christ
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Mar 21, 2023 -

North Central Ford responded

Hi Doug, We regret to hear that you are displeased with your recent experience with us. We would like to have a better understanding of this situation. Please reach out to our General Manager at (855) 588-7660 at your earliest convenience so that we can address this directly.

Mar 21, 2023 -

Doug responded

Yes , I would like to have your attention at this matter

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