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North Central Ford
Richardson, TX
473 Reviews
North Central Ford invites you to experience a new way to buy and service your vehicle. As a Sonic Automotive Premier Dealership, our entire inventory comes with our Sonic Price. By regularly comparing our prices with the local market, Sonic Price eliminates the time-consuming negotiation process and delivers you an exceptional deal.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 473 reviews
October 05, 2006
I bought a supposedly certified used vehicle from North Central Ford three months ago. In less than 3 months and 3000 miles, it has been serviced for 6 different issues. The issues included a broken gear Central Ford three months ago. In less than 3 months and 3000 miles, it has been serviced for 6 different issues. The issues included a broken gear shift, trunk lining separating from the car, the lighter not working, a seat belt needing to be replaced and the window getting thoroughly scratched up every time it was rolled down. I met with the GM to discuss the bad service I received from their service department and exchanging the car for a comparable vehicle since mine was obviously not thoroughly check by the dealership. The GM would not exchange the vehicles and told me that if I were a man, I would not be complaining about the concerns I had with vehicle. Citing his wife as an example, he said only women tend to make a big deal out of small issues like the ones I was having with my car. More
by jippedbyNCFord
June 26, 2006
1st salesperson told me probably could not get me what I wanted for the price I wanted. So when i was leaving the manager approached me and said, we probably can. They wasted 2 hours of my time and 1st trie wanted for the price I wanted. So when i was leaving the manager approached me and said, we probably can. They wasted 2 hours of my time and 1st tried to get me to pay $45000 for a $23000 truck, then let me sit and came back with a $200 a month less payment which was still more than what I told them I could do. It was disrespectful like I could not use a calcualtor. Is the ultimate example of shifty xx car salesman. Horrible time wasting experience. More
by ruzzal
December 15, 2004
Definitely low-ball you on your trade-in. Way lower than any KBB or NADA even though the trade-in was a 2002 with only 25k on it. They sold it 1 week later for 4K over what they paid us. Came back to us w any KBB or NADA even though the trade-in was a 2002 with only 25k on it. They sold it 1 week later for 4K over what they paid us. Came back to us with 3 offers for monthly payments. Left after the 2nd then they called back and came back down. Then....sneaked in a 3 year red carpet instead of the 5 year purchase. By that time I was exhausted with wife and 11 year old at the dealer. These guys are social parasites. I'd put them 1 rung above lawyers. Vehicle I could have paid 24K for cost me 34K. Had to bring vehicle back twice because of repair promises not taken care of. I love the vehicle but will never buy from Central Ford ever again...and neither will any of my friends, co workers or associates. These guys throw minutae at you fast and do the bate and slip. Beware of anyone from Central Ford Sales. ANd no - I am not a disgruntled ex-worker. Just a very dissatisfied patron soon to be ex. More
by unsatisfiedintx
