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North Central Ford

Richardson, TX

4.2
472 Reviews
North Central Ford invites you to experience a new way to buy and service your vehicle. As a Sonic Automotive Premier Dealership, our entire inventory comes with our Sonic Price. By regularly comparing our prices with the local market, Sonic Price eliminates the time-consuming negotiation process and delivers you an exceptional deal.
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1819 N Central Expressway

Richardson, TX

75080

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Showing 472 reviews

May 31, 2012

I had a bad experience with this dealership. I traded in a car and ended up owing the dealership 290.00 plus the spare key to the car I traded. It took me a few days to locate the spare key at which time I More

by Boxster
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Michael James Brown
Jun 04, 2012 -

North Central Ford responded

I regret that you have any ill feelings regarding your purchase. When we made this transaction on May 22, 2012, it was with an agreement that you would stop by the following day with a check for the balance of $290 because you did not have a check with you at the time. More than a week passed without payment. Our Finance Director asked for the payment over the phone on May 30th because we had to financially complete the transaction before the month end accounting close out. She offered a return of the vehicle (in exchange for your trade vehicle) to you if the financial obligation could not be met - we weren't "threatening a repo", as we are not a bank. We understand your time is valuable, but please understand we do require payment.

May 17, 2012

This is the best service group that I have ever used. They are knowledgeable, friendly, and helpful. I don't use anyone else for my F-350 and even my Lincoln. More

by KRWCollins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Service Mgr
May 11, 2012

The family car we had a 2001 cadillac deville transmittion went out for the 2nd time a couple of days ago. I was a mess knowing that me and my husband would have to pick up a car note something t More

by cards0918
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 08, 2012

Ken Helped through the entire experience. He gave me multiple options and explained everything to me in great detail. He is very friendly and knowledgeable. I highly recommend him and North Central ford More

by rgworld
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 02, 2012

I found a car I liked on the North Central Ford's website and called for more info. I got "Ohio" on the phone and met up with him shortly after. He pulled the car up for me, we test drove it, and was able to More

by mollyjmurphy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken "Ohio" Richardson
May 01, 2012

I have never purchased a vehicle from a dealership before in my life. Norm carefully explained the options available and showed me ten or so vehicles to get a 'hands on' view to see what was available. Norm More

by John_Larsen2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norm Heinz
April 30, 2012

Amazing and quick!!! The sales process was fine, it took me a little less than an hour and a half in and out with my used car. More

by Meddle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
W
April 28, 2012

Ken listened to our needs and helped us find a car that was right for us. He was straightforward and honest -- great to deal with. More

by tbaird
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
April 28, 2012

I came in with my mother to assist her in finding a car. We met with Terry Gibson and he was very helpful. He took his time and helped us pick out a great vehicle. I recommend this salesman and this dealers More

by blue1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
April 27, 2012

Mr.Causey was very professional, and very understanding my financial needes. He went way and beyond to put me in a car that I'M really enjoying and can afford. I would most definitely recommend him to fr More

by vicsmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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