North Central Ford
Richardson, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Terry was fantastic ,he was very forth coming and was able to delivery everything he stated he could.He was by far the best salesman I have ever encountered.Kevin was great he was courteous and friendly. able to delivery everything he stated he could.He was by far the best salesman I have ever encountered.Kevin was great he was courteous and friendly....this was by far the best car buying experience we have ever had...awsome team More
This is the 2nd vehicle I have purchased from Will...I wouldn't have come back to him if he didn't do an outstanding job. He is very knowledgable and understanding. I recommend him to friends wouldn't have come back to him if he didn't do an outstanding job. He is very knowledgable and understanding. I recommend him to friends More
Norm is a pro. He takes time to understand his customer, does not attempt to oversell and works with you to put the deal you need together. We ordered a new King Ranch Expedition from the factory and worked does not attempt to oversell and works with you to put the deal you need together. We ordered a new King Ranch Expedition from the factory and worked the trade after the fact and all was delivered as promised. Norm also took the time to make the sale "personal" as if he was purchasing a vehicle and service himself. In todays we are all"customers", Norm gets this. Norm took extra time displaying all the bells and whistles with the new vehicle and took time to set up the first service call. This is the 2nd vehicle we have purchased from Norm and North Central Ford...hassle free, easy to do business with and professional, upfront. Net, this was a great customer experience! More
over the years we have bought many vehicles....I have to say this is probably the smoothest day at a car dealership we have ever had. Barb work very very hard to find us what we wanted and needed and Randy say this is probably the smoothest day at a car dealership we have ever had. Barb work very very hard to find us what we wanted and needed and Randy was also very helpful. For both of them their number 1 priority was putting us in what we needed not what they wanted to sell. Thank you to everyone involved - Cindi More
I bought my new Ford Fusion from Barb at North Central Ford. She was AWESOME! It was the best car buying experience I've had. I absolutely love my car and send everyone I know to see Barb! Ford. She was AWESOME! It was the best car buying experience I've had. I absolutely love my car and send everyone I know to see Barb! More
I went to north central ford to purchase my first car, and truly had one of the best customer experiences in my life. Barb, and the entire staff were extremely friendly and helpful and took the time to m and truly had one of the best customer experiences in my life. Barb, and the entire staff were extremely friendly and helpful and took the time to make sure my car was exactly what I wanted. I think that customer service Is something that most dealers take for granted, but definitely not at north central ford! :) More
We had a great experience with Barb. She answered all our questions and if she did not know the answer she would find them for us. She kept following up with us throughout the process which took a year for questions and if she did not know the answer she would find them for us. She kept following up with us throughout the process which took a year for us to finally decide to purchase our Explorer. She is very friendly approachable and a pleasure to work with. I would definitely purchase from her again. More
Terry gibson was a great help in assisting me with finding a car. I told him what i was looking for and what my budget was and he got me a vehicle right away. It was a pleasure working with this sales finding a car. I told him what i was looking for and what my budget was and he got me a vehicle right away. It was a pleasure working with this salesman and this deslership. More
I came into the dealership just to look at some of the new cars in Ford’s line up and consider a few different options as a possible upgrade from my ten year old gas guzzling SUV. Doug spoke with me about new cars in Ford’s line up and consider a few different options as a possible upgrade from my ten year old gas guzzling SUV. Doug spoke with me about the things that were important to me in my current vehicle and why I was so attached that I have kept it for so long. I felt he really listened and paid attention to the things that mattered the most to me when it comes to owning my car. Over the years, I have visited numerous dealerships just to brows and have often spoke with the sales reps about possibly changing vehicles which always lead to me being more satisfied to keep my current vehicle rather than take on a new car payment. Doug was diligent in his effort to find the right vehicle that offered everything I could ever ask for and more, and he also managed to find the right car that placed my payment within 1 dollar of my very strict budget confinements. I was literally blow away by his professionalism and moved by his compassion. I felt like Doug actually cared about what I wanted and needed and he was so happy for me and my bride to be when we drove away in our new Ford Edge. He also took the time to walk us around the lot and introduce us to the service department manager and let us know exactly what to do in times of service repair needs and routine maintenance visits. Because of his thoughtfulness and thoroughness, I am very happy to be a North Central Ford Dealership customer. More
I came into the North Central Ford after doing research on the cars I wanted and the Dealership I wanted to work with. Doug Gardner exceeded the expectations that I had going in to purchase my new car. I on the cars I wanted and the Dealership I wanted to work with. Doug Gardner exceeded the expectations that I had going in to purchase my new car. I had this narrowed down to 2 vehicles the Fusion and the Focus. I told Doug what I wanted and why I chose these 2 models. He showed me both cars, informed me of the way each vehicles met my needs. He truly honored my wishes and did not try to sell me something that I was not interested in. Doug Thank you for all your assistance. I have already recommended you to Friends. More