North Central Ford

Kerry Burns was my salesman and the experience was great. He took the time to explain everything to me and did not put a lot of pressure on me. I highly recommend North Central Ford. He took the time to explain everything to me and did not put a lot of pressure on me. I highly recommend North Central Ford. More

My first visit to this dealership was in 2010, my daughter purchased her first car. Felicia was so friendly and helpful, she helped her understand the financing. She did follow ups after the sale. daughter purchased her first car. Felicia was so friendly and helpful, she helped her understand the financing. She did follow ups after the sale. In 2012 I returned and purchased a new car from Felicia Smothers. More

Barb (Cobos) was very helpful and zeroed in on what we wanted rather than what was easily available. It took her a day or two to find exactly what we wanted and then she personally went and got it some t wanted rather than what was easily available. It took her a day or two to find exactly what we wanted and then she personally went and got it some two hundred miles away. I am 72 years old and not had this kind of service form a dealership since my cousin own a dealership in 1965. The personal interest she gave us will be long remembered. Thank you Barb. More

North Central Ford sets the standard for the car buying experience. From the moment I contacted the dealership, throughout the sales process and my first visit to the Service department post purchase, EV experience. From the moment I contacted the dealership, throughout the sales process and my first visit to the Service department post purchase, EVERYONE I interacted with was professional, helpful and very courteous. The best part was my sales associate Barb Cobos. She knew all the details about the cars I was considering, she kept me in the loop--making every effort to locate the exact car I wanted, and followed-up with me as needed. The result was I got the car I really wanted, with the options I preferred at a fair price. Barb treats you like a real person. She wants to understand your car requirements so that she can deliver results. If you are thinking about buying a new Ford product, give Barb a call, you won't be disappointed. I have recommended Barb to friends and co-workers and I am recommending her to you. More

Great job Felecia with helping my family find a reliable vehicle for all our needs. The process was very fast and easy. I would refer this location. vehicle for all our needs. The process was very fast and easy. I would refer this location. More

Barb was excellent to work with, patiently worked thru several offers and options, then took time to show us how to operate the vehicle and all of its options several offers and options, then took time to show us how to operate the vehicle and all of its options More

Felicia Smothers made me feel very comfortable in my car buying experience. As woman is was nice to do business with another woman. There was no pressure what so ever. She was able to get me into a price r buying experience. As woman is was nice to do business with another woman. There was no pressure what so ever. She was able to get me into a price range I could afford and she gave me a decent amount for my trade. The dealership as whole was very helpful, friendly and courteous. It has a family like atmosphere. Felicia is very knowledgeable of Ford's line up of cars. She walked me through a lot of the technical stuff such as "sync" and she paired my phone for me to the blue tooth in my new car. She offered to help me anytime if I needed anything. All this with a smile and respect, This is the first dealership I have been to that I didn't feel nervous or scared. She made me feel confident in my car buying experience. I will buy another car from this dealership and looking forward to doing business again. And yes, I would highly recommend this dealership. More

I had a very positive experience at North Central Ford. Working with sales associate Barb Cobos was very pleasant. She made the whole process very stress free. She also made me feel she was interested in Working with sales associate Barb Cobos was very pleasant. She made the whole process very stress free. She also made me feel she was interested in making me feel at ease. I also appreciate her followup by phone to see how I was enjoying my new car. She also stressed that I should call if I had any questions. I would certainly suggest her to any friends I might have looking for a positive car buying experience. Thank you Ken Hagood More

Great car buying experience, our salesman Kerry was super helpful and made us feel as comfortable as possible before buying our new car. We love our new Ford C-Max Energi! helpful and made us feel as comfortable as possible before buying our new car. We love our new Ford C-Max Energi! More

Meagan Ray, WOW! She is what a Service Advisor should aspire to be. I have had work done at more dealerships than I care to count, but never have I been greeted as friendly, and with the professionalism aspire to be. I have had work done at more dealerships than I care to count, but never have I been greeted as friendly, and with the professionalism that she extended to me. Other Service Advisors seem to take their sweet time in manandering out to supposedly help you; it never happens fast, and they never really seem interested in the issues you have. Not so with my experience with Meagan. She was at my door as soon as I opened it, she met me with a smile and a welcome to our dealership. She really listened to why I was there, and what I needed. She had my work order written up and was explaining the process to me before I new it. I didn't feel rushed, nor hurried. I truly felt that I was being taken care of. Meagan is the kind of employee that if you hiring, you would want to hire her. More