North Central Ford
Richardson, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 472 reviews
Russell Huffman, Service Advisor provided excellent service. This rating is based on the professionalism of the Service Advisor as well as the manager. Mr. Russell Huffman, Service Advisor was very helpful as we This rating is based on the professionalism of the Service Advisor as well as the manager. Mr. Russell Huffman, Service Advisor was very helpful as well as the follow up with Gary Davis. More
In and out complete and in time. In and out with service complete and on time. Thanks to Roy Coleman, he is courteous and appreciates the customer. Doug in sales does a great job as w In and out with service complete and on time. Thanks to Roy Coleman, he is courteous and appreciates the customer. Doug in sales does a great job as well. More
New Car purchase Have purchased more than 10 cars and trucks from North Central. Will continue to shop there for all my transportation needs. Great place to shop Have purchased more than 10 cars and trucks from North Central. Will continue to shop there for all my transportation needs. Great place to shop More
Quick and Easy Easy to set up appointment online. Customer service called back the same day I scheduled to confirm and facilitate my service needs. They finished the Easy to set up appointment online. Customer service called back the same day I scheduled to confirm and facilitate my service needs. They finished the work dinner than I expected in the day of also. I am active duty military and got a nice discount as well. More
Standard maintenance visit The visit was normal. The service was very good it took almost two hours for "The Works" to be finished. A bit slower than normal but that happens s The visit was normal. The service was very good it took almost two hours for "The Works" to be finished. A bit slower than normal but that happens sometimes. I had made an appointment but that did not speed up the visit. Not sure how appointments help the customer. More
good and quick My last two visits were exceptional. I was greeted and handled professionally and quickly. The estimates were spot on. The work was done faster than p My last two visits were exceptional. I was greeted and handled professionally and quickly. The estimates were spot on. The work was done faster than promised. An explanation was given for one item so I could understand it. Very pleased. More
Oil change Everything is great. I have no complaint with the work that the service that they have done . It will be nice if they didn’t leave trash in my car aft Everything is great. I have no complaint with the work that the service that they have done . It will be nice if they didn’t leave trash in my car after the service. More
Servicing of head-gasket oil leak. Prompt attention and follow-up with ordering of parts and scheduling repair over the holiday. Problem fixed on time with no identified problems durin Prompt attention and follow-up with ordering of parts and scheduling repair over the holiday. Problem fixed on time with no identified problems during the work. More
Very Good Service since 2003. I bought my 2003 Thunderbird at North Central Ford. The "princess" has never been attended to by any one else. I have always had very good service t I bought my 2003 Thunderbird at North Central Ford. The "princess" has never been attended to by any one else. I have always had very good service there. More
Dec 2018 Service Very helpful service team that works diligently to provide great service and meet the time estimates given. I pass several other dealerships in order Very helpful service team that works diligently to provide great service and meet the time estimates given. I pass several other dealerships in order to get service and North Central Ford. More