North Central Ford

New Vehicle My husband and I were greeted with a warm welcome and a friendly smile from the first time we stepped foot inside the dealership. However, I am gratef My husband and I were greeted with a warm welcome and a friendly smile from the first time we stepped foot inside the dealership. However, I am grateful that were were not bombarded by the sales team trying to win over our sale. When we needed help with our choice in vehicle then we found someone who was great at his job. More

Awesome customer service Great people - specially Brandon and Doug. Thoroughly professional and super courteous. Very patiently swat with all my queries and helped me purchase Great people - specially Brandon and Doug. Thoroughly professional and super courteous. Very patiently swat with all my queries and helped me purchase the right car More

Actual Service Have not had to visit for service often but when I visit North Central Ford I feel like I am truly being taken care of and that my business is appreci Have not had to visit for service often but when I visit North Central Ford I feel like I am truly being taken care of and that my business is appreciated. More

Tires Jim is amazing in the service dept. I am not always super easy to deal with he knows how to calm customers and has the attitude of let’s get this tak Jim is amazing in the service dept. I am not always super easy to deal with he knows how to calm customers and has the attitude of let’s get this taken care of quick and correct. He completely goes out of his way and is very caring when it comes to his customers. He always does what’s right for the business and the customer.. More

OIL & FILTER CHANGE SERVICE NORTH CENTRAL FORD IS NEAR MY RESIDENCE AND IS VERY CONVENIENT FOR ME TO DROP MY VEHICLE OFF FOR SERVICE. A PLUS IS THEIR CUSTOMER SHUTTLE THAT WILL NORTH CENTRAL FORD IS NEAR MY RESIDENCE AND IS VERY CONVENIENT FOR ME TO DROP MY VEHICLE OFF FOR SERVICE. A PLUS IS THEIR CUSTOMER SHUTTLE THAT WILL DELIVER YOU BACK AND FORTH TO THE DEALERSHIP WHILE YOUR VEHICLE IS SERVICED. More

Friendly Personnel but received vehicle with grease stains My vehicle was in the shop for a couple of warranty items including a sunroof repair as it would not open fully. I picked up my vehicle in the evening My vehicle was in the shop for a couple of warranty items including a sunroof repair as it would not open fully. I picked up my vehicle in the evening under low light conditions. The next day, I noticed there were grease finger outlines in multiple locations on my headliner and on my sun viser's from working on the sun roof. I then saw grease foot print/shoe marks on both the driver and passenger side door thresholds from mechanics get in and out of the vehicle. My sunroof is repaired and working properly, but I will need to take it back to have them clean my headliner and visers. I should not need to go back for this kind of issue, but I don't want to attempt to clean it myself as I'm concerned this will not come off easily or not at all. More

Routine service for new Escape. Oil change, tire rotation, North Central Ford did a nice job. Also a complimentary car wash. They handled the job with appropriate care and good service. I would recommend No North Central Ford did a nice job. Also a complimentary car wash. They handled the job with appropriate care and good service. I would recommend North Central without hesitation. More

First time at North Central Very good experience. I had a safety recall and oil change. The person checking me in was very professional and seemed knowledgeable. The time of actu Very good experience. I had a safety recall and oil change. The person checking me in was very professional and seemed knowledgeable. The time of actual work was less than anticipated. I will use North Central again. More

Great service, quick and easy. Great service from the time I arrived. Service advisor informed me of the needed 20,000 service. In addition, a free carwash! Great service, great tea Great service from the time I arrived. Service advisor informed me of the needed 20,000 service. In addition, a free carwash! Great service, great team. Thanks for what you do! More

Professionalism outstanding. Michael Nye planned for my car return and new car lease with my needs for time and resources. He had the car I wanted prepared and a possible backup f Michael Nye planned for my car return and new car lease with my needs for time and resources. He had the car I wanted prepared and a possible backup for review. The paperwork was streamlined by him and the financial officer. Overall, I had an enjoyable experience and left with a lease car I will enjoy. More