North Central Ford
Richardson, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Awesome car buying experience North Central Ford is an outstanding car dealership. They will go out of their way to ensure you are completely satisfied with your car purchase. Very North Central Ford is an outstanding car dealership. They will go out of their way to ensure you are completely satisfied with your car purchase. Very knowledgable and professional salesmen, yet down to earth and comfortable to work with. Great place to buy a car. More
3000 mile service I got my car from fleet it is the way to shop. Ordered just what we wanted. Fast, pleasant, coupon, 40 min./ good coffee/ got in before appt. time. I got my car from fleet it is the way to shop. Ordered just what we wanted. Fast, pleasant, coupon, 40 min./ good coffee/ got in before appt. time. More
Special Delivery My family has been purchasing our Ford vehicles from North Central Ford for 20 years. I believe this Edge brings our total close to 19 vehicles. Dou My family has been purchasing our Ford vehicles from North Central Ford for 20 years. I believe this Edge brings our total close to 19 vehicles. Doug Miller has always been our contact person. He is like family. Can’t imagine buying a vehicle without talking to Doug first. This new Edge ST is my second purchase from Anvar in two years. He is such a personable and engaged sales person. He asks and listens to what his clients what and then, he delivers. Literally! He found the specific vehicle I wanted and then after our negotiations, he delivered the Edge to my home in the beautiful Texas Hill Country. North Central Ford is lucky to have such a dedicated employee. Thank you Doug and Anvar for being such a caring individuals. And thank you Micheal and Neal for all your assistance and support with this purchase. More
Great service and friendly personnel Recalls addressed,. Curtesy car wash! I am very pleased and satisfied with work done. I will bring my car here in the future for any other work neede Recalls addressed,. Curtesy car wash! I am very pleased and satisfied with work done. I will bring my car here in the future for any other work needed. More
I waited 5 hours for an oil change. I won't be back!!! I arrived at 9:45 am on Friday 8/9/19. I was greeted by Jim ?. I made the appointment with Joe Tucker. After 4 hours I approached Tucker to get a I arrived at 9:45 am on Friday 8/9/19. I was greeted by Jim ?. I made the appointment with Joe Tucker. After 4 hours I approached Tucker to get a status on my vehicle. He knew nothing about my car. Apparently Jim had put in the order for the oil change and Joe was never informed that my vehicle was in line for service. Jim did not charge me for the oil change but after 5 hours it didn't really matter. Very bad experience. More
Frustrating Techs don't seem to have been trained on the C-Max hybrid. Simple fix took three days and multiple excuses. Causes me concern about the longevity of m Techs don't seem to have been trained on the C-Max hybrid. Simple fix took three days and multiple excuses. Causes me concern about the longevity of my car. More
New Vehicle My husband and I were greeted with a warm welcome and a friendly smile from the first time we stepped foot inside the dealership. However, I am gratef My husband and I were greeted with a warm welcome and a friendly smile from the first time we stepped foot inside the dealership. However, I am grateful that were were not bombarded by the sales team trying to win over our sale. When we needed help with our choice in vehicle then we found someone who was great at his job. More
Awesome customer service Great people - specially Brandon and Doug. Thoroughly professional and super courteous. Very patiently swat with all my queries and helped me purchase Great people - specially Brandon and Doug. Thoroughly professional and super courteous. Very patiently swat with all my queries and helped me purchase the right car More
Actual Service Have not had to visit for service often but when I visit North Central Ford I feel like I am truly being taken care of and that my business is appreci Have not had to visit for service often but when I visit North Central Ford I feel like I am truly being taken care of and that my business is appreciated. More
Tires Jim is amazing in the service dept. I am not always super easy to deal with he knows how to calm customers and has the attitude of let’s get this tak Jim is amazing in the service dept. I am not always super easy to deal with he knows how to calm customers and has the attitude of let’s get this taken care of quick and correct. He completely goes out of his way and is very caring when it comes to his customers. He always does what’s right for the business and the customer.. More