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North Central Ford

Richardson, TX

4.2
472 Reviews
North Central Ford invites you to experience a new way to buy and service your vehicle. As a Sonic Automotive Premier Dealership, our entire inventory comes with our Sonic Price. By regularly comparing our prices with the local market, Sonic Price eliminates the time-consuming negotiation process and delivers you an exceptional deal.
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1819 N Central Expressway

Richardson, TX

75080

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Showing 472 reviews

September 08, 2019

Awesome car buying experience North Central Ford is an outstanding car dealership. They will go out of their way to ensure you are completely satisfied with your car purchase. Very More

by Zipper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arvana
Sep 11, 2019 -

North Central Ford responded

Zipper, we strive for 100% satisfaction, and it is great to see you had such a positive experience at North Central Ford. Thank you for your positive review, and we hope to be of service to you again in the future!

September 06, 2019

3000 mile service I got my car from fleet it is the way to shop. Ordered just what we wanted. Fast, pleasant, coupon, 40 min./ good coffee/ got in before appt. time. More

by DF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None of these faces look familiar
Sep 11, 2019 -

North Central Ford responded

Df, we're glad to hear you enjoyed your visit with us! We hope to be of service to you again in the future. Best wishes, North Central Ford

August 27, 2019

Special Delivery My family has been purchasing our Ford vehicles from North Central Ford for 20 years. I believe this Edge brings our total close to 19 vehicles. Dou More

by Mamaw94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anvar Nazar, Doug Miller, Micheal Nye, and Neal
Aug 28, 2019 -

North Central Ford responded

Mamaw94, thank you for your kind review; we are happy to pass along your comments to the team here at North Central Ford! Until the next time we meet, take care!

August 20, 2019

Great service and friendly personnel Recalls addressed,. Curtesy car wash! I am very pleased and satisfied with work done. I will bring my car here in the future for any other work neede More

by Pjhuddle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Garner
Aug 22, 2019 -

North Central Ford responded

Pjhuddle, we're glad you had such a wonderful experience with us! We hope to be of service to you again in the future. Best wishes, North Central Ford

August 12, 2019

I waited 5 hours for an oil change. I won't be back!!! I arrived at 9:45 am on Friday 8/9/19. I was greeted by Jim ?. I made the appointment with Joe Tucker. After 4 hours I approached Tucker to get a More

by pick up guy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jim ?, Joe Tucker
Aug 14, 2019 -

North Central Ford responded

We are disappointed to hear that you did not have a more positive experience with us at North Central Ford. When you have an opportunity, please reach out to us at (972) 584-1338 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

August 10, 2019

Frustrating Techs don't seem to have been trained on the C-Max hybrid. Simple fix took three days and multiple excuses. Causes me concern about the longevity of m More

by CIAcats
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Turner
Aug 12, 2019 -

North Central Ford responded

Hello Ciacats, we appreciate you taking the time to leave us this feedback. Every review allows us a chance to make improvements in order to best serve our clients moving forward. We sincerely thank you for the positive review, and look forward to seeing you again soon!

August 08, 2019

New Vehicle My husband and I were greeted with a warm welcome and a friendly smile from the first time we stepped foot inside the dealership. However, I am gratef More

by Pahoward19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nael Malabi, Josh Stamper
Aug 12, 2019 -

North Central Ford responded

Pahoward19, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 06, 2019

Awesome customer service Great people - specially Brandon and Doug. Thoroughly professional and super courteous. Very patiently swat with all my queries and helped me purchase More

by Arjun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon and Doug Miller
Aug 07, 2019 -

North Central Ford responded

Hi there, thank you for sharing your positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 04, 2019

Actual Service Have not had to visit for service often but when I visit North Central Ford I feel like I am truly being taken care of and that my business is appreci More

by Moon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon in the Service Area
Aug 06, 2019 -

North Central Ford responded

Thank you so much for taking the time to share your experience! We are thrilled to have made you feel appreciated, and look forward to working with you in the future!

July 30, 2019

Tires Jim is amazing in the service dept. I am not always super easy to deal with he knows how to calm customers and has the attitude of let’s get this tak More

by Cwireless
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim service department manager
Jul 31, 2019 -

North Central Ford responded

Hi there, we are thrilled to hear you were completely satisfied with your experience! We pride ourselves in making sure every customer is given top-notch service, and do hope to be of service to you in the future!

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