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North Central Ford
Richardson, TX
476 Reviews
North Central Ford invites you to experience a new way to buy and service your vehicle. As a Sonic Automotive Premier Dealership, our entire inventory comes with our Sonic Price. By regularly comparing our prices with the local market, Sonic Price eliminates the time-consuming negotiation process and delivers you an exceptional deal.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 476 reviews
April 30, 2020
Amazing!! I had a 3:00 appointment with Rockwall Ford for an oil change. Once there, I was told it would be 1.5 to 2.0 hours. No happy at all. Called North Central Ford, scheduled, and out in 34 minutes. And an oil change. Once there, I was told it would be 1.5 to 2.0 hours. No happy at all. Called North Central Ford, scheduled, and out in 34 minutes. And Seth Spence was extremely helpful. Definitely will be my maintenance facility. More
by Grady
Employees Worked With
Seth Spence
April 28, 2020
amazing service rep chris garner Christopher garner was amazing. I had a horrible noise coming from the front end of my raptor. He took careful notes and expressed to tech / mechanic Christopher garner was amazing. I had a horrible noise coming from the front end of my raptor. He took careful notes and expressed to tech / mechanic exactly what was happening. Comunicated repair , parts and timeline perfectly to me. Truck was ready , clean and most importantly repaired correctly exactly as per his timeline. Best service guy i have ever had. More
by jerryg820
Employees Worked With
chris garner, Todd Mayes
April 19, 2020
Roy, the service advisor I used, was courteous and very helpful. He made sure I understood everything. He has taken care of me for the last 10 years. helpful. He made sure I understood everything. He has taken care of me for the last 10 years. More
by Jake
Employees Worked With
Roy Coleman
April 17, 2020
Bradley Bemis was great to work with at North Central Ford Bradley Bemis went above and beyond to make the deal. I would highly recommend North Central Ford because of Bradley Bemis. He is a true asset to t Bradley Bemis went above and beyond to make the deal. I would highly recommend North Central Ford because of Bradley Bemis. He is a true asset to the Sonic Automotive Group. More
by ac
Employees Worked With
Bradley Bemis
April 08, 2020
Quick and easy In the midst of the COVID-19 pandemic, North Central Ford was able to smoothly handle my new 2020 Ford Edge lease at a better price than comparable ve In the midst of the COVID-19 pandemic, North Central Ford was able to smoothly handle my new 2020 Ford Edge lease at a better price than comparable vehicles elsewhere. More
by CyberWCM
Employees Worked With
Osama Ramadan
March 25, 2020
I took my Edge in and Jim Ayo was so very helpful. He didn’t try to suggest all these tests to try and figure out what was wrong. He listened then he and the mechanic called me asked questions and the re didn’t try to suggest all these tests to try and figure out what was wrong. He listened then he and the mechanic called me asked questions and the repair they did was spot on. They earned my trust and I will ask for Jim each time. The other two morning guys were also nice - Seth and didn’t catch the other ones name. I thought it’d cost at least $600 or more and it didn’t. Thank you Jim for your knowledge and getting me back on the road the next day. Kudos to you!!!! Your genuine concern is very much appreciated!!! Five star ***** all the way More
by Mmelton15
Employees Worked With
Jim Ayo
March 19, 2020
Planning on trip; need to know truck is ready for it. Thinking Ford would find several issues that needed to be token care off. Minimal service required for trip. Great. Roy reminded me of broken rear Thinking Ford would find several issues that needed to be token care off. Minimal service required for trip. Great. Roy reminded me of broken rear tail light crack. Told him to replace it now; he did and picked up my truck the next morning. Have been a Ford Truck Man for many years. When time to replace truck, I tell myself to check other trucks. I almost did the last time. I had made up my mind to get a Ram this time, but I made myself go look at the Ford 150 before deciding. One look and forget Ram; Ford 150 again. More
by Isaac
Employees Worked With
Roy Coleman
March 18, 2020
My family in Texas I am a professional woman in Texas. I have urgently called North Central Ford a few times in need. They have always treated me as a priority. They hav I am a professional woman in Texas. I have urgently called North Central Ford a few times in need. They have always treated me as a priority. They have always taken me right in and serviced my vehicle promptly.Great staff and dealership! Thank-You! More
by woodruffgail 63
Employees Worked With
Josh Stamper, Todd Mayes
March 13, 2020
They always do excellent work, everyone is courteous and there is good communication about work needed and progress or any delays for ordering parts. Easy to set up service appointments online there is good communication about work needed and progress or any delays for ordering parts. Easy to set up service appointments online More
by Mimi
Employees Worked With
Jim Aiyo (?)
