North Central Ford
Richardson, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Very pleased with the over all service and the experience. Tom Said was super kind and understanding. Location is very convenient. thank you Tom Said. experience. Tom Said was super kind and understanding. Location is very convenient. thank you Tom Said. More
Dealership is convenient to me. Everyone is very helpful and attentive. Going thru some issues on a part for my vehicle. This is not the dealerships fault but a general delivery issue nationwide and attentive. Going thru some issues on a part for my vehicle. This is not the dealerships fault but a general delivery issue nationwide More
Great service! I use only North Central Ford for all my vehicle needs. The waiting area is huge and comfortable with a nice view, snack area, and clean restrooms. Totally trust my service manager James Ayo vehicle needs. The waiting area is huge and comfortable with a nice view, snack area, and clean restrooms. Totally trust my service manager James Ayo. More
Wonderful service Todd Mayes is amazing! We always have top notch service from Todd whenever we come and see him. Love this place and will always purchase from them. top notch service from Todd whenever we come and see him. Love this place and will always purchase from them. More
Not much worse than breaking down out of town. They got me in quicker than they thought and got my truck fixed at a fair price. I would recommend them. me in quicker than they thought and got my truck fixed at a fair price. I would recommend them. More
After hearing an unusual road noise from our 2012 Ford Expedition, we again turned to our trusted service advisor, Jim Ayo at North Central Ford. Jim arranged for an inspection to diagnose a failed wheel Expedition, we again turned to our trusted service advisor, Jim Ayo at North Central Ford. Jim arranged for an inspection to diagnose a failed wheel bearing. After discussion, we elected to repair both the right and left front wheel bearings and hubs. We hope this allows us to obtain additional mileage and use from this great vehicle. And once again, Jim Ayo helped us when it was needed. More
I was so happy with my experience and everyone being patient with my personal decision making! Brian was a great help! I am loving my new car! patient with my personal decision making! Brian was a great help! I am loving my new car! More
Bought a used car from them. All assurances were it was fine but turns out my local GM dealer found the entire front end is worn out. The smell of death came in right after the harsh chemicals they used to fine but turns out my local GM dealer found the entire front end is worn out. The smell of death came in right after the harsh chemicals they used to clean wore off. If that wasn't enough there's a frickin bullet hole in the door that they tried to convince me was from a dent puller... the hole is 0.22", see for yourself. Someone may have been shot or even killed in it. Let than sink in for a second... My requests for correction were largely ignored because the car was over 10 years old (barely 11). I offered to buy the parts ($600) if they install them (2.5 hours). After peaceful communications feel through, heated negotiations yielded a $40 labor discount... it costs $90 in gas to get there and back. These people are crooks and did not stand by the car they sold me. The salesman was dismissive and unresponsive to calm and polite communication requests for an entire week until I threatened to write this review. More
Wonderful experience from Stephanie who scheduled my test drive to Brandin who showed me the car and assisted me in every way he can going above and beyond to supply all necessary paperwork to get my financi drive to Brandin who showed me the car and assisted me in every way he can going above and beyond to supply all necessary paperwork to get my financing done to the finance officer who did not even try to talk me into financing with them knowing my credit Union offers the best rate. It was a flawless experience. 5 star and more!!! More