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North Central Ford

Richardson, TX

4.2
472 Reviews
North Central Ford invites you to experience a new way to buy and service your vehicle. As a Sonic Automotive Premier Dealership, our entire inventory comes with our Sonic Price. By regularly comparing our prices with the local market, Sonic Price eliminates the time-consuming negotiation process and delivers you an exceptional deal.
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1819 N Central Expressway

Richardson, TX

75080

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Showing 472 reviews

September 12, 2021

Very pleased with the over all service and the experience. Tom Said was super kind and understanding. Location is very convenient. thank you Tom Said. More

by pw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Said
Sep 20, 2021 -

North Central Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 04, 2021

Dealership is convenient to me. Everyone is very helpful and attentive. Going thru some issues on a part for my vehicle. This is not the dealerships fault but a general delivery issue nationwide More

by cbsonny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Carr
Sep 07, 2021 -

North Central Ford responded

Cbsonny, we are so pleased you enjoyed your visit to North Central Ford! Thanks again for taking the time to leave us this information about your recent visit. Take care!

September 03, 2021

Great service! I use only North Central Ford for all my vehicle needs. The waiting area is huge and comfortable with a nice view, snack area, and clean restrooms. Totally trust my service manager James Ayo More

by Clara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Ayo
Sep 07, 2021 -

North Central Ford responded

Clara, we are glad we could help! Thank you so much again for your feedback! We hope you have a great day!

September 01, 2021

Wonderful service Todd Mayes is amazing! We always have top notch service from Todd whenever we come and see him. Love this place and will always purchase from them. More

by Andrea
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Mayes
Sep 03, 2021 -

North Central Ford responded

Hi Andrea, we are very happy to have provided you with such a positive experience! We hope to see you soon!

August 23, 2021

Their service department is very helpful and keeps me informed on the progress of my vehicle’s service appointment More

by R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Campbell
Sep 01, 2021 -

North Central Ford responded

R, your satisfaction is our top priority. Thanks again for taking the time to leave us this information about your recent visit. Take care!

August 20, 2021

Not much worse than breaking down out of town. They got me in quicker than they thought and got my truck fixed at a fair price. I would recommend them. More

by JKH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Huffman
Sep 01, 2021 -

North Central Ford responded

Jkh, we're glad to hear you enjoyed your visit. We are always more than happy to assist you if anything else comes up. Take care!

August 09, 2021

After hearing an unusual road noise from our 2012 Ford Expedition, we again turned to our trusted service advisor, Jim Ayo at North Central Ford. Jim arranged for an inspection to diagnose a failed wheel More

by Marc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Ayo
Aug 14, 2021 -

North Central Ford responded

Marc, we are very happy we could provide you with a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 06, 2021

I was so happy with my experience and everyone being patient with my personal decision making! Brian was a great help! I am loving my new car! More

by Monica G
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Cullins
Aug 19, 2021 -

North Central Ford responded

We appreciate your positive review about your recent experience with us! Thank you so much again for your feedback! We hope you have a great day!

July 24, 2021

Bought a used car from them. All assurances were it was fine but turns out my local GM dealer found the entire front end is worn out. The smell of death came in right after the harsh chemicals they used to More

by Nobodyhome1313
Recommend Dealer
No
Employees Worked With
Rocky
Aug 14, 2021 -

North Central Ford responded

Nobodyhome1313, we're disappointed to hear of the negative experience you had at our location. Please contact us at (972) 584-1338 so we can work with you to make this right.

July 21, 2021

Wonderful experience from Stephanie who scheduled my test drive to Brandin who showed me the car and assisted me in every way he can going above and beyond to supply all necessary paperwork to get my financi More

by Heidi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Potocki
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