North Brothers Ford
Westland, MI
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Joe Giancana is the BEST!!! Joe Giancana is the best!! He made the entire process easy and informative! His customer service is beyond expectations!! I highly recommend this prof Joe Giancana is the best!! He made the entire process easy and informative! His customer service is beyond expectations!! I highly recommend this professional!! Go Joe!!! More
Highly Satisfied Joe Giancana was a PHENOMENAL salesman. He helped my son & I find exactly what we were looking for. He took the time to explain all the details of our Joe Giancana was a PHENOMENAL salesman. He helped my son & I find exactly what we were looking for. He took the time to explain all the details of our warranty, showed us how to work things in the car. He made sure the car was washed, serviced & full of gas before he even handed us the keys. He even made sure we had the first of our 3 free oil changes scheduled. He truly believes in going above and beyond for his customers. He made us feel more like family & less like a customer. Ken the finance guy was also fantastic. He took extra time and explained the finance process & rates to 21 year old son. Overall I was extremely satisfied & can guarantee all my future cars will be purchased from Joe @ North Btothers Ford More
2013 edge Joe was so awesome made the whole process easy n enjoyable ... I would recommend him to everyone looking for a vehicle he was so down to earth n under Joe was so awesome made the whole process easy n enjoyable ... I would recommend him to everyone looking for a vehicle he was so down to earth n understanding what we was looking for ... thank you More
Love my Explore Sport! Love my Explore Sport I purchased a used 2015 Explore Sport from Joe Giancana at North Brothers Ford and LOVE IT! This is the second vehicle we have Love my Explore Sport I purchased a used 2015 Explore Sport from Joe Giancana at North Brothers Ford and LOVE IT! This is the second vehicle we have purchased from Joe within the last 30 days and I can guarantee you it will not be the last. Joe is very personable and goes above and beyond to make sure you get the vehicle you want and can afford. Joe is so accommodating that he changed his personal schedule to accommodate mine so I could pick-up my new car a day earlier than we originally planned. You can tell Joe is very well respected by his fellow salesman and manger as they were all willing to asset when Joe was with another customer. I did have a minor issue with my new vehicle and contacted Joe, he responded immediately and advised me on what to do. He continued to contact me throughout the day to make sure I was taken care of. I received excellent customer service from Randy the Service Manager and Steve the used car Manger. Together they were able to resolve the issue and get me loaner car for the day. With this kind of team you should never shop any place else! North Brothers has won our business for all our future car needs! Thank you Joe, Randy and Steve! More
Joe Giancana! Joe Giancana was awesome from start to finish. He saw a post I had made on facebook about looking for a car and told me he had the perfect car for me, Joe Giancana was awesome from start to finish. He saw a post I had made on facebook about looking for a car and told me he had the perfect car for me, and he was right! He worked his magic and got me the car I had been looking for in my price range. I would reccommend him to anyone! More
Joe Giancana Working with Joe Giancana at North Brothers Ford has been awesome. He did everything in his power to make sure I was happy and comfortable with my car Working with Joe Giancana at North Brothers Ford has been awesome. He did everything in his power to make sure I was happy and comfortable with my car. Joe went above and beyond my expectations. I will be continuing my business with him in the future. More
Thank You Mr. Giancana!!! Went to North Brothers Ford and met my salesman, Mr. Joe Giancana. In one day, I was financed and was able to get the perfect car for my family. Mr. G Went to North Brothers Ford and met my salesman, Mr. Joe Giancana. In one day, I was financed and was able to get the perfect car for my family. Mr. Giancana explained the process, the warranty and the vehicle. He is a true professional!! More
Joe Giancana is the BEST!! Bought a used truck from North Brothers Ford and couldn’t be happier! Joe Giancana was my sales rep and made the process fun and informative!! His pro Bought a used truck from North Brothers Ford and couldn’t be happier! Joe Giancana was my sales rep and made the process fun and informative!! His product knowledge was incredible and showed me why a Ford truck was far more superior than GM and Dodge. I will never buy a car or truck from any other salesman than Joe Giancana!! I highly recommend Joe to anyone in the market for a vehicle!!! More
Great Salesman, Great Dealership, Great Truck!!! Couldn't have asked for anything more!! What a fantastic experience!! Our salesman Joe Giancana found us the truck of our dreams in 1 DAY!!! He showed Couldn't have asked for anything more!! What a fantastic experience!! Our salesman Joe Giancana found us the truck of our dreams in 1 DAY!!! He showed us and explained every feature and was very informative!! Everyone at the dealership was friendly and the service was fantastic!! More
Great experience! I went into this dealership on Monday looking for a used car. Joe G was who I worked with and I would highly recommend him if you're looking for a car I went into this dealership on Monday looking for a used car. Joe G was who I worked with and I would highly recommend him if you're looking for a car. He was very personable and made sure I was taken care of. I drove my new vehicle home that day! You can tell the employees strive on integrity. I hope you think of this dealership when you're ready to purchase a vehicle! More