North Brothers Ford
Westland, MI
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We visited several dealers prior to our visit at North Brothers to get a good idea of what our options are. Dan Dwyer at North Brothers is the only rep that took time to fully explain our options. He sh Brothers to get a good idea of what our options are. Dan Dwyer at North Brothers is the only rep that took time to fully explain our options. He showed us exactly what vehicles are available and disclosed all rebate and financing combinations. The dealer went a step farther and made sure we walked out with the least expensive monthly payment by investigating each finance option in detail. We felt comfortable with our purchase and are very satisfied with our entire experience. We will be sure to return to North Brother to lease/purchase another vehicle from Dan Dwyer. More
I went into the dealership to explore the possibility of getting a new F-150 for pulling my boat. Brian approached me and introduced himself. Brian was very helpful without being pushy like some salesmen getting a new F-150 for pulling my boat. Brian approached me and introduced himself. Brian was very helpful without being pushy like some salesmen can be. Brian walked me through the process of trading in my old vehicle, and getting into my new F150. I love my new truck. Brian sat with me and explained all of the features of my truck, and helped me setup my SYNC system. My experience was so positive, that my dad, grandpa, wife, and best friend were all recommended to Brian and all purchased vehicles from him. Thanks Brian! More
My experience with North Brothers Ford was just wonderful. Bryan was very helpful in answering any questions that I had and he went over everything with me in my new Escape. The car was ready whe wonderful. Bryan was very helpful in answering any questions that I had and he went over everything with me in my new Escape. The car was ready when promised and everyone at the dealership was very friendly and helpful. This was the best experience I have ever had with any Ford dealership. More
Bryan went out of his way to get us into a new lease and stay within the budget we had to work with. He was very informative and gave us all of the answers to every question we had about getting a new leas stay within the budget we had to work with. He was very informative and gave us all of the answers to every question we had about getting a new lease. We actually went to a couple of other dealerships and he helped us more than all of the others were able to do and was able to get us a better price than any of the others. He was a huge help!!! More
Sharon Carpenter was an excellent salesperson and I would recommend her to other customers. She was friendly, helpful and very knowledgeable about my new beautiful Fusion. Thanks! recommend her to other customers. She was friendly, helpful and very knowledgeable about my new beautiful Fusion. Thanks! More
Mike Shebli did a great job during our recent trade-in and lease of a new vehicle. He is very knowledgeable about Ford's products and ensured that we got the exact new Explorer we were looking for with t and lease of a new vehicle. He is very knowledgeable about Ford's products and ensured that we got the exact new Explorer we were looking for with the features we wanted. Thank you Mike! More
I recently purchased a new Edge from this dealership. My salesperson, Mike Shebli, was extremely helpful. Every phone call and email was answered promptly, with all the information I requested. I will rec salesperson, Mike Shebli, was extremely helpful. Every phone call and email was answered promptly, with all the information I requested. I will recommend this dealership and Mike Shebli to my friends and family. More
Dan is a great sales person. He went above and beyond to make this the best car buying experience I ever had. Dan also did a great job explaining the new features of my escape. make this the best car buying experience I ever had. Dan also did a great job explaining the new features of my escape. More
I am a credit challenged individual who was in desperate need of a dependable vehicle and I spoke to Amy on Thursday morning and Ken thursday afternoon and Friday during my lunch hour I went to the Westland need of a dependable vehicle and I spoke to Amy on Thursday morning and Ken thursday afternoon and Friday during my lunch hour I went to the Westland location and viewed several vehicles and text drove the one that both Amy and Ken thought would be the perfect fit for me. I went back to work and with an hour Ken found a lender willing to work woth me and I went back after work that day, signed the oapers and drove away in the perfect vehicle for me! I have NO regrets, questions or issues witt my experience and I have found my new dealership. Amy and Ken have gained North Brothers Ford in Westland, MI a customer for LIFE!!!!!! More
Amy was awesome!!! She was professional and she listened to my needs. The entire staff, was caring, knowledgeable and really wanted me to drive away with my dream vehicle and I did.. YAY TO AMY AND NORTH to my needs. The entire staff, was caring, knowledgeable and really wanted me to drive away with my dream vehicle and I did.. YAY TO AMY AND NORTH BROS. FORD!!!! More