North Brothers Ford
Westland, MI
Filter Reviews by Keyword
By Type
Showing 398 reviews
I purchased a 2012 Fusion from Lee. He was a real pleasure to deal with and always gave the impression that he would happily go to whatever lengths necessary to ensure that I was happy with my purcha pleasure to deal with and always gave the impression that he would happily go to whatever lengths necessary to ensure that I was happy with my purchase. All of my dealings with the rest of the staff were pleasant as well. I would recommend this dealership to others. --Andy-- More
Joann Is the best sales consultant I have had the pleasure to work with. This was my second vehicle purchase made with her and she has made both experiences easy and delightful. I would recommend h pleasure to work with. This was my second vehicle purchase made with her and she has made both experiences easy and delightful. I would recommend her to any friends or family interested in purchasing a new Ford vehicle! More
Lee is AMAZING!!!! He is so focused and attentive. I am not the easiest customer to please and Lee has come through for me many times over the years. I will continue to purchase all my vehicles from Lee! A not the easiest customer to please and Lee has come through for me many times over the years. I will continue to purchase all my vehicles from Lee! Although I love my Fusion, I am already looking forward to my next purchase in 2014! :) Thanks again Lee for your dedication to your clients & North Brothers for knowing a GREAT salesman when you see one!!! :) More
Lee was helpful and polite and made the entire process painless. My daught was getting restless toward the end of the paperwork and Lee kept her entertained while keeping the paperwork rolling. I will g painless. My daught was getting restless toward the end of the paperwork and Lee kept her entertained while keeping the paperwork rolling. I will go back to see Lee again. More
The service was great and the incentives were better than in a long time. The car is beautiful! The work of the business manager and service department was efficient and friendly. in a long time. The car is beautiful! The work of the business manager and service department was efficient and friendly. More
The reason why I leased my 2012 Fusion here is specifically because of Lee Yi. An obviously motivated sales professional who goes the distance to earn your trust and business. I've had the car for specifically because of Lee Yi. An obviously motivated sales professional who goes the distance to earn your trust and business. I've had the car for four months and I swear he's called me 10 times to check up on me. Good Luck Lee. More
This dealership has very outstanding car salesman to help me with my selection on car. Lee is knowledgeable about many car & models. He asked what I like & what is my need and the budget that I that I can me with my selection on car. Lee is knowledgeable about many car & models. He asked what I like & what is my need and the budget that I that I can afford. after he reviews the information, he call me back recommended what I want. He took me to different car & asked me try out to make sure I like it. Also, he find the finance person for me to buy a car. He showed me exactly each function on the car work & how to take care of the car. When I have problem with the car, he goes with me to the service desk & talk to repair person directly. He provides me with an extensive & outstanding services. I have recommended him to my friend & family & would go back to buy the car from him. More
My wife Kim and I visited North Bros in October looking for a new vehicle to replace her 01 Taurus. Kim wanted to check out the new Escape and the new Fusion. when we arrived at the dealership, we were int for a new vehicle to replace her 01 Taurus. Kim wanted to check out the new Escape and the new Fusion. when we arrived at the dealership, we were introduced to Jose, who gave us some quick details on both vehicles. After test driving both cars, Kim decided that the Escape was the one for her. Jose went over the different packages and options with her so she knew what was available, it was a painless low pressure experience, we will not hesitate to visit Jose and North Bros for our future car needs. Dennis W.Johnson More
Eric Doebel was very helpful in making our purchase of a used vehicle a very positive experience. He went the extra mile to provide the answers to all our questions in a friendly and professional manner. used vehicle a very positive experience. He went the extra mile to provide the answers to all our questions in a friendly and professional manner. We are very impressed with our experience with the Used Car department and the Service department at North Brothers Ford as well. More