North Brothers Ford
Westland, MI
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I have dealt with Sharon Carpenter on my last two vehicle purchases and she has been "over the top" helpful both times. She worked very hard with me, this purchase, to get my payment, per month, within $10. purchases and she has been "over the top" helpful both times. She worked very hard with me, this purchase, to get my payment, per month, within $10.00 of what I originally asked for so I was very pleased! She then delivered the car to my home which was about 30 miles away and we signed the paperwork right in my kitchen! You just can't ask for more than that. She is an very easy person to deal with and someone you would like to sit down to a cup of coffe with or, in my case, a glass of wine!! I will wholeheartedly recommend North Bros. and Sharon to all of my friends and family. Peggy More
After watching escape my life, I really started thinking about upgrading my ride and the escape looked awesome but Ive always preferred cars over suvs. I checked dealer rater and felt north brothers was the about upgrading my ride and the escape looked awesome but Ive always preferred cars over suvs. I checked dealer rater and felt north brothers was the place to go. The minute I walked in I met Lee, a great guy with a friendly and positive attitude. Given my current financial state I really felt Lee had my back and was willing to go the extra mile to help me find the right car for an honest price. We went over the escape and lee laid it all out, and showed me all the features like a super motivated "barry" after we talked about it what i was looking for in a vehicle and my finances we went over to the fusion and I was sold (mentally) I felt lee really understood the financial crunch Im going through in this recession, not the greatest time for me to get my first brand spankin new fusion but my old car is nothing but constant repairs on wheels and Lee totally got that. I felt he was going above and beyond to give me the best possible deal, even though my budget was less than required Ill definitely come back to North Brothers and get my fusion from Lee!! More
Heard it was the best time of year to get a new car, so I talked with Doug North to confirm that it was. So we got in touch with Sharon Carpenter, which by the way helped us with our last car. We meet with h talked with Doug North to confirm that it was. So we got in touch with Sharon Carpenter, which by the way helped us with our last car. We meet with her on Saturday Dec.22. She had an Edge and Escape ready for us to test drive. Sharon went over all the details and we decided, yes we could afford to lease a 2013 Edge. We gave her our wants on the Edge. She emailed me a loan application to get the ball rolling. Called in two days with the news that I got a great rate on the lease. Sharon searched hard to find me the car I wanted, by the following Saturday everything was ready to pick my new Edge. Because of the great incentives I was able to get a Edge SEL with some more bells and whistles that my old Edge did not have. I love the Sync and the dual temperature controls! I would refer anybody to North Brothers and make sure they work with Sharon Carpenter, she made things really easy. Thanks Doug and Sharon, Nancy Parent More
My experience with Joanne and the North Bros Ford team was excellent. I have purchased or leased several vehicles from them and they always do a first class job. No hassle. The service is always friend was excellent. I have purchased or leased several vehicles from them and they always do a first class job. No hassle. The service is always friendly and professional. Highly recommend the North Bros Team. More
I would highly recommend Jose' Oyervidez has a sales rep. He is very friendly, knowledgeable and a hard worker. And he stays true to his word. We continue to do business with North Brothers because of the se He is very friendly, knowledgeable and a hard worker. And he stays true to his word. We continue to do business with North Brothers because of the selection of SUV's in stock and we bought cars there in the past. More
We appreciate d the courtesy as well as the special attention we were given by Lee. He made a special effort to procure the vehicle we were looking for. attention we were given by Lee. He made a special effort to procure the vehicle we were looking for. More
Emailed Joanne before even coming into the dealership, explaining my situation and what I was looking for. We set an appointment for the following week and immediately upon my arrival I was blown away by explaining my situation and what I was looking for. We set an appointment for the following week and immediately upon my arrival I was blown away by the options she had already laid out for me. We sat and talked and in no time were looking at pricing and trim level options, having my used car quoted, and test driving a new vehicle. Three months later I couldn't be happier with my decision to visit North Brothers and work with Joanne. I will be back when it is time again for another vehicle. More
We have purchased at least four vehicles from Joanne and have recommended many family members and friend to Joanne as well. She always has time to work with us and help us find exactly what we need. She t have recommended many family members and friend to Joanne as well. She always has time to work with us and help us find exactly what we need. She treats us extremely well and works hard to make sure that as a customer we are not only happy with our vehicle, but with the dealership as well. We will continue to purchase vehicles from North Brothers because of their outstanding service and as long as Joanne is there! More