North Brothers Ford
Westland, MI
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Sharon Carpenter searched the inventory across various dealerships and located the vehicle we preferred. She gave us timely status reports regarding the search. And when the vehicle was located, she sched dealerships and located the vehicle we preferred. She gave us timely status reports regarding the search. And when the vehicle was located, she scheduled its delivery in a timely manner. Ford Credit and dealerships need a more effective process for handling car payments when new vehicles are purchased. This is a systems problem and does not reflect on the dealership or its Sales staff. More
North Brothers, Jamie & Mike made us feel so welcome and the entire experience from the very first phone call until we took deliver of 2 new vehicles was by far the BEST we have ever had of any car deal and the entire experience from the very first phone call until we took deliver of 2 new vehicles was by far the BEST we have ever had of any car dealership! We were given such attention and they really cared about our needs and wants. We were presented with several options from leasing to buying and all were explained from knowledgeable and friendly (Mike Shebli)sales team. Such a great dealership with awesome sales people, highly recommend this dealership! More
Sharon was very friendly and helpful. She listened to my needs and exceeded my standards. She was very busy but still made time for me and my dad. We both received the car we wanted. The whole expereicne wa needs and exceeded my standards. She was very busy but still made time for me and my dad. We both received the car we wanted. The whole expereicne was pleasant because of the service we received by Sharon and everyone that assisted us at North Brothers Ford. :) More
My experience with North Brothers was very satisfying. My salesman Hyong (Lee) Yi went out of his way to accomodate me, was very friendly and made my very first new car purchase a very pleasant one. The My salesman Hyong (Lee) Yi went out of his way to accomodate me, was very friendly and made my very first new car purchase a very pleasant one. The finance manager was also very friendly, knowledgeable and got me a great deal. More
Its such a pleasure to be able to say nothing but positive things about a dealership and its employee. Mrs. Sharon Carpenter at North Brothers is absolutely excellent !! We have purchased and leased positive things about a dealership and its employee. Mrs. Sharon Carpenter at North Brothers is absolutely excellent !! We have purchased and leased with the help of Sharon. We plan to continue doing future business with her. The excellent attention, knowledge and advise surpasses none. I always say if you can put up with my husbands 100 questions you are more than ok in my book...thanks Sharon. More
My husband and I came into North Brothers Ford about 4 years ago and met with Joanne Lavoie, she was awesome. She not only treated us like family but went out of her way to find the right vehicle for us t years ago and met with Joanne Lavoie, she was awesome. She not only treated us like family but went out of her way to find the right vehicle for us to fit with our budget.We have purchased 3 cars from her and will continue to travel out of our way to come to your dealership when another purchase needs to be made. We want to also give a big thanks out to your maintance department, they are very friendly and take care of all of your car needs in a timely manner. Thank You John and Tammielynn Anderson More
This was my first experience with North Brothers Ford and I couldn't be happier with everything. The Sales woman I worked with, Joanne Lavoie, the Business Office, and the General Manager of the Dealership I couldn't be happier with everything. The Sales woman I worked with, Joanne Lavoie, the Business Office, and the General Manager of the Dealership worked tirelessly to make sure the vehicle I purchased was there on time and ready to go. I would absolutely recommend North Brothers to anyone looking for a vehicle. More
Wow! Joanne you're incredible! I simply cannot thank you enough for your expert advice and services that made my car-buying experience at North Brothers Ford a wonderful one from start to finish, as it usua enough for your expert advice and services that made my car-buying experience at North Brothers Ford a wonderful one from start to finish, as it usually does. You were extremely patient with my wife and me as we took weeks to decide what features we wanted on our new 2013 Explorer. You spent endless hours/days searching for the Explorer with the features we wanted and then when there was nothing available you made sure we were able to special order it. You really went the extra mile all the way around. The service you and others offer at North Brothers is always friendly and professional. As I always do I plan to tell all my friends and colleagues about your wonderful service to consumers. It's great knowing that the buyer truly has someone on "their side of the table" when buying a new car. Thanks so much! Gino Pittiglio More
I have been going to North Brothers Ford for about 15 years now. My salesperson is Sharon Carpenter and she is the BEST! I have been buying/leasing cars from Ford Motor now for 30 years and I have never years now. My salesperson is Sharon Carpenter and she is the BEST! I have been buying/leasing cars from Ford Motor now for 30 years and I have never dealt with a finer salesperson than Sharon. I would recommend her and North Bros Ford to anyone looking for a great car buying experience!! More
The experence was way above my expectation. Would highly recommend you visiting North Brothers Ford if you are looking for that unique customer experience. You will not be disappointed. recommend you visiting North Brothers Ford if you are looking for that unique customer experience. You will not be disappointed. More