North Brothers Ford
Westland, MI
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1satisfied customer Despite its somewhat "run down" appearance, it is in our best interest to trust our vehicles to North brothers. Ken is outstanding and efficient and Despite its somewhat "run down" appearance, it is in our best interest to trust our vehicles to North brothers. Ken is outstanding and efficient and the repairs/oil changes are always done to perfection whether it's putting on a new tire or something far more complicated. The pricing is fair and reasonable. From their years of taking care of vehicles for both long-time and new customers, they offer advice when something is needed, but without any pressure. When they DO advise something, you should most probably do whatever it IS. Most of the time I wait in the little waiting area and watch TV or read a magazine. Twice, however, I asked if they would take me home and I received door-to-door chauffeur Service With A Smile. You cannot go wrong taking your vehicle to North Brothers!!! More
Great service! Josh was very helpful and knowledgeable when I needed new wiper blades for my car. He helped me figure out what I needed. He made the whole experience Josh was very helpful and knowledgeable when I needed new wiper blades for my car. He helped me figure out what I needed. He made the whole experience very easy for me. More
Experience Always a good experience when walking into north brothers! Always greeted with smiles. Art Naif is always putting his all into making sure your serv Always a good experience when walking into north brothers! Always greeted with smiles. Art Naif is always putting his all into making sure your service Is excellent.. More
long time customer I have purchased 10 cars and trucks from North Brothers Ford and have never been disappointed. the salse staff has been a pleasure to work with, and I have purchased 10 cars and trucks from North Brothers Ford and have never been disappointed. the salse staff has been a pleasure to work with, and the Service Department is top notch! I can trullly recomend North Brothers Ford as a satisfied F-150 and Flex owner. More
outstanding customer service I always go here get my oil changes before work. The service man "james" always greets me with his handsome smile and gets me in and out! I always go here get my oil changes before work. The service man "james" always greets me with his handsome smile and gets me in and out! More
Amazing Service Excellent customer service! It was my first time having my car serviced at North Brothers, I had my brakes and rotors replaced by Gerald. He was very Excellent customer service! It was my first time having my car serviced at North Brothers, I had my brakes and rotors replaced by Gerald. He was very polite and friendly. I will definitely be a returning customer! More
Kind and courteous The service advisor I was with was very helpful didn't feel like I was being taken advantage of and felt comfortable leaving my vehicle with him in ch The service advisor I was with was very helpful didn't feel like I was being taken advantage of and felt comfortable leaving my vehicle with him in charge. More
recall The professionalism shown by everyone was amazing, I had my problem fixed and was on my way in record time and to my satisfaction. They are great. The professionalism shown by everyone was amazing, I had my problem fixed and was on my way in record time and to my satisfaction. They are great. More
Fast and knowledgable Fast and easy oil changes. The staff seemed like they in joyed working there and knew what they where doing. The rewards program is sweet too. Fast and easy oil changes. The staff seemed like they in joyed working there and knew what they where doing. The rewards program is sweet too. More
Excellent Customer Service I've had the pleasure on several occasions to buy parts from this dealership. I owned my own auto repair shop, and when needing dealer only parts, wo I've had the pleasure on several occasions to buy parts from this dealership. I owned my own auto repair shop, and when needing dealer only parts, would only deal with North Brothers. Dean Smith is very knowledgable, polite and effiecient. I know I can order my parts from him with confidence, knowing I will get exactly what I've ordered, and quickly. I would recommend him to anyone in need of Ford Service Parts. More