North Brothers Ford
Westland, MI
Filter Reviews by Keyword
By Type
Showing 398 reviews
4 trips for oil change is too many. I'm so ready to call the 800 number. Marie Wellner 2010 Ford Focus. They din't change the sticker for oil change 3 trips made so far. I'm so ready to call the 800 number. Marie Wellner 2010 Ford Focus. They din't change the sticker for oil change 3 trips made so far. More
Good New Car Sales Experience I have now purchased 2 new vehicles through Dan Dwyer. He is very easy to work with and seems genuine in his desire to help you get a good car at a f I have now purchased 2 new vehicles through Dan Dwyer. He is very easy to work with and seems genuine in his desire to help you get a good car at a fair price. More
Mr ken Bowie My experience with Mr Men Bowie was awesome he had such great customer service would try to recommend him everytime I come in for service My experience with Mr Men Bowie was awesome he had such great customer service would try to recommend him everytime I come in for service More
Parts Department Every time I go in for a part Jim B is always very helpful, not only with purchasing the part but if I have any questions about clarifying how to fix Every time I go in for a part Jim B is always very helpful, not only with purchasing the part but if I have any questions about clarifying how to fix it. More
Very knowledgeable Parts Dept I recently went to North Bros Ford to purchase parts needed to repair my truck's cooling system. Jim in the Parts Dept was very knowledgeable and help I recently went to North Bros Ford to purchase parts needed to repair my truck's cooling system. Jim in the Parts Dept was very knowledgeable and helped me to get the correct parts. I really appreciate the advice and help he gave me. I would recommend North Bros parts dept to everyone I know. More
Excellent Service and Great Price I took my vehicle in to have it checked because the Low Tire Pressure light came on a couple times. It was determined that I needed new tires becau I took my vehicle in to have it checked because the Low Tire Pressure light came on a couple times. It was determined that I needed new tires because the one could not be replaced and two others were near their wear bar. I thought it was going to be too expensive to replace 4 tires but with the help of both Joe Tamborino and Jim Bigelow, I was able to get an excellent price and quick service. I would definitely recommend North Brothers service department to friends and family. More
Bill Carcone (body shop) and Jim Bigelow (parts) Bill Carcone (body shop mgr) and Jim Bigelow (asst parts mgr) both came out to my car and helped me resolve a problem with missing trim. Their extra Bill Carcone (body shop mgr) and Jim Bigelow (asst parts mgr) both came out to my car and helped me resolve a problem with missing trim. Their extra efforts saved me money and helped get my car fixed correctly, quickly, and at a great price. I couldn't get anyone to come out and look at my car at independent shops or different dealership. I live on fixed income and their help is greatly appreciated. I will definitely return for service in the future and recommend these two men and North Bros Ford to everyone. More
First time for me at North Bros. I was in need of new tires for my 2010 Escape. I went through the Quick Lane and Joe Tamborino was the person who assisted me. I wasn't sure about t I was in need of new tires for my 2010 Escape. I went through the Quick Lane and Joe Tamborino was the person who assisted me. I wasn't sure about the brand of tires to purchase and he provided me with helpful information regarding my best choice. He was very helpful, upbeat and my experience was very positive. I hope all the service people who work at North Bros. have the personality and willingness to be of assistance as was Joe. More
Tires I came into the service department to compare pricing for tires. I spoke with Ken and he thoroughly explained the "best, better, and good" quality of I came into the service department to compare pricing for tires. I spoke with Ken and he thoroughly explained the "best, better, and good" quality of the tires. I was very pleased and will be back!!!!! More
Great Service Great service, kept the schedule and returned my car in excellent condition. Great communication with Everything being done in a timely manner. Shuttl Great service, kept the schedule and returned my car in excellent condition. Great communication with Everything being done in a timely manner. Shuttle service to and from the dealership. More