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North Brothers Ford

Westland, MI

3.2
398 Reviews

33300 Ford Road

Westland, MI

48185

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Showing 398 reviews

August 29, 2015

4 trips for oil change is too many. I'm so ready to call the 800 number. Marie Wellner 2010 Ford Focus. They din't change the sticker for oil change 3 trips made so far. More

by James42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Trenton B. Dealership manager., Joel Coiner
July 30, 2015

Good New Car Sales Experience I have now purchased 2 new vehicles through Dan Dwyer. He is very easy to work with and seems genuine in his desire to help you get a good car at a f More

by asasifer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Dwyer
July 23, 2015

Mr ken Bowie My experience with Mr Men Bowie was awesome he had such great customer service would try to recommend him everytime I come in for service More

by Ladyc325
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Bowie
July 20, 2015

Parts Department Every time I go in for a part Jim B is always very helpful, not only with purchasing the part but if I have any questions about clarifying how to fix More

by Otis67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim B Parts
July 19, 2015

Very knowledgeable Parts Dept I recently went to North Bros Ford to purchase parts needed to repair my truck's cooling system. Jim in the Parts Dept was very knowledgeable and help More

by That Girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim B (Parts Dept)
July 17, 2015

Excellent Service and Great Price I took my vehicle in to have it checked because the Low Tire Pressure light came on a couple times. It was determined that I needed new tires becau More

by Gdoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Tamborino (Service) and Jim Bigelow (Parts)
July 13, 2015

Bill Carcone (body shop) and Jim Bigelow (parts) Bill Carcone (body shop mgr) and Jim Bigelow (asst parts mgr) both came out to my car and helped me resolve a problem with missing trim. Their extra More

by bigd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Carcone (body shop) & Jim Bigelow (parts)
July 10, 2015

First time for me at North Bros. I was in need of new tires for my 2010 Escape. I went through the Quick Lane and Joe Tamborino was the person who assisted me. I wasn't sure about t More

by pacer55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe,Tamborino
July 10, 2015

Tires I came into the service department to compare pricing for tires. I spoke with Ken and he thoroughly explained the "best, better, and good" quality of More

by LN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Bowie
July 10, 2015

Great Service Great service, kept the schedule and returned my car in excellent condition. Great communication with Everything being done in a timely manner. Shuttl More

by Happy Camper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Bowie
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