North Bay Imports Inc

Worth the flight Flew from NC to CT just to get this Mercedes. Had it inspected when I returned home and the service tech was amazed.... Excellent Condition.... Needs Flew from NC to CT just to get this Mercedes. Had it inspected when I returned home and the service tech was amazed.... Excellent Condition.... Needs Nothing! Easy to work with.. Promptly answered all of my one million questions. Got me a better interest rate by 2.5% than I could get anywhere else. HIGHLY RECOMMEND! More

2014 VW cc I live in upstate NY and I Inquired about a 2014 VW cc with 7,500 miles on it via a email then by phone Mike said the car was perfect and if I came i I live in upstate NY and I Inquired about a 2014 VW cc with 7,500 miles on it via a email then by phone Mike said the car was perfect and if I came into the shop I wouldn't be disappointed. I came in the next day and he was right the car was perfect. I preferred a lower price and who wouldn't we made a deal that we both felt good about and I made the purchase. I have had the car for roughly 3 months now and I'm enjoying every minute of it. When someone asks questions about it I always pop the hood and show them how perfect this car was kept and sold to me. I'm very happy with my purchase and I do recommend North Bay to others. I know I'll be back when that time comes. Thanks for a great car Mike!! Michael More

Purchased a 2014 E 350 Excellent overall experience. No sales pressure, they hand you the keys and let you drive the car on your own. Dealt primarily with Jackson and Excellent overall experience. No sales pressure, they hand you the keys and let you drive the car on your own. Dealt primarily with Jackson and Mike on the the purchase and financing (they were able to beat my bank's rate and got me a loan at 1.99%). After delivery we had a small mechanical issue that they quickly fixed. I highly recommend North Bay if you are in the market for a high quality luxury vehicle. More

2015 Audi A7 Purchased Sight Unseen Great Dealership!!!!2015 A7 Prestige! I had a friend with and Audi A6 and loved his car. I had not bought a new car for a few years and started resea Great Dealership!!!!2015 A7 Prestige! I had a friend with and Audi A6 and loved his car. I had not bought a new car for a few years and started researching AUDI’s and came across the A7 model. Beautiful car then figured out everything I wanted as far as options. Spent months looking around and could not find much of anything local or even on all the online car websites with what I wanted…A7’s are hard to come by. Especially the TDI with the prestige package….and finally came across this one at Northbay that was the right color I wanted and had every option I was looking for….but this was 700 miles from my home. I emailed the website I was interested but had never purchased a car sight unseen but would consider if the car looked like the pictures and had all the options listed and ask about shipping. I was thinking I would get no response but within a day I was contacted by Mike Duluca stating the car was a Audi Exec demo car and in perfect shape and if I purchased the car he would have it delivered to my doorstep for ~ $700. He even sent me the original window sticker and a Carfax report for the car. Still skeptical I ask many more questions with Mike responding to everyone quickly. We haggled on the deal for a while and finally settled on what I think was a very fair and reasonable deal. Still somewhat concerned never having purchased a car sight unseen I emailed a list of stipulations and things I felt would CYA somewhat if the car showed up and was nothing like described which he had no problems with. Within 2 days we had everything worked out, he FedEx’d me the paper work back and forth at their expense and now I just had to wait for my car to arrive at my door. Within 5 days from the paperwork the car was at my door just as promised and was in the EXACT shape and all the options he described. I could not have been happier and relieved. I have been driving the car for a week now and it has no issues and I could not be happier. If all of the salesman at this dealership are anything like Mike you have no issues or worries in buying a car from this dealership. More

Great expierience for a E350 My wife and I had a very positive experience with Jackson at North bay imports. When we first went to visit he was very helpful showing what they had. My wife and I had a very positive experience with Jackson at North bay imports. When we first went to visit he was very helpful showing what they had. once he realized there were some options in the care that he did not have available, he encouraged us to give him a week to see what is coming in. Within that time he had just the care come in and the dealership was very good in making sure it was up to par with their quality standards. My wife's quote is," this is the first time I enjoyed buying a car" and we have bought quite o few over the years. Thank you all at North Bay. More

Great buying experience Had the car, color, and mileage I wanted. The car was out front when I came for my appointment. Test drove the car on my own. Good price no hassling Had the car, color, and mileage I wanted. The car was out front when I came for my appointment. Test drove the car on my own. Good price no hassling and no pressure to buy. More

Your Go to Pre-owned Audi Dealer I had been looking all over for an S-Line Avant, stumbled upon North Bay through cars.com and heard back from Mike Deluca within hours of the inquiry. I had been looking all over for an S-Line Avant, stumbled upon North Bay through cars.com and heard back from Mike Deluca within hours of the inquiry. Mike helped me arrange everything though email—from trade-in to financing, even offered to hold the car with no deposit when he knew I was a serious buyer. When I drove my trade-in 3 hours from Maine to Connecticut Mark Koblanski helped me get the paperwork finalized and ran through the details of the car with me. His knowledge of Audi model lines, packages and performance upgrades is impressive. I was in the door and on the road in my new wheels within 45 minutes. Couldn't be happier with the whole experience. More

You won't find a better dealer After searching across the eastern US for a very specific CPO Audi for almost a year, we finally found what we were looking for at North Bay. Mike DeL After searching across the eastern US for a very specific CPO Audi for almost a year, we finally found what we were looking for at North Bay. Mike DeLuca helped us arrange everything through correspondence, making our purchase not only a great value, but hassle and worry free. We flew in from DC to pick up the car, and Mike had arranged an airport pickup. Our car was gleaming out front when we showed up, where Mark helped us complete the final signatures and gave us a great overview of the car before we hit the road. We were in and out within 30 minutes. You won't find a better dealer. More

old audi for new Audi bought my 2007 A6 there back in 2010. Was a great car and had it services there as well. Just traded it in for a 2012 A6. All I can say is mike an bought my 2007 A6 there back in 2010. Was a great car and had it services there as well. Just traded it in for a 2012 A6. All I can say is mike and mark and everyone there including Chris in service and his team are all about integrity and fairness. There is minimal haggling. They are fair with their pricing both on what's being sold and trade ins ( I actually had two cars to trade - no issue for them). I really never considered going anywhere else. More

No pressure dealership I have to say that my experience with this dealership was nothing short of stellar. Mike D. and Jackson M. were very accommodating and helpful. Their I have to say that my experience with this dealership was nothing short of stellar. Mike D. and Jackson M. were very accommodating and helpful. Their no pressure salesmanship, customer service, and transparency were en pointe, leaving me feeling that my 1.5 hr. trip was not in vain. Kudos to the whole team. More