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North Bay GMC Cadillac

Great Neck, NY

3.3
388 Reviews

720 Northern Boulevard

Great Neck, NY

11021

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Showing 388 reviews

April 06, 2019

Great working with these men Alphonse, Peter and the man who took care of getting the car ready (so sorry but I forgot his name), were all so helpful, pleasant, knowledgeable. Lo More

by Marle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfonso Carlino, Petar Ardeljan
Apr 10, 2019 -

North Bay GMC Cadillac responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, John Campanelli | General Sales Manager | North Bay Cadillac Buick GMC

April 05, 2019

This group will restore your faith in car dealers Hands-down the best experience I've had buying a car. Alfonso was straight-forward, responsive, patient and informed. His communication was clear: he More

by RGH516
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lloyd, Alfonso Carlino, Chris Werner, John Franstzis, Liz Loyola
Apr 10, 2019 -

North Bay GMC Cadillac responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at North Bay Cadillac Buick GMC! If there is anything else we can do for you, please feel free to give us a call. Sincerely, John Campanelli | General Sales Manager | North Bay Cadillac Buick GMC

March 31, 2019

Don't buy a gm car. I feel bad writing a negative review but my 2019 GMC terrain Lane guidnece doesn't work. It's a safety feature that I paid extra for and have in all o More

by Mitchell Schiff
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Marino Donaggio
Apr 03, 2019 -

North Bay GMC Cadillac responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Sincerely, John Campanelli | General Sales Manager | North Bay Cadillac Buick GMC

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March 15, 2019

Pre-Owned - Exceptional customer service I drove all the way from Princeton and it was worth it. Whenever I buy a car I usually end up pretty stressed and questioning whether I got a fair dea More

by NeilL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lloyd, Petar Ardeljan, John Franstzis
Mar 20, 2019 -

North Bay GMC Cadillac responded

Thank you for the wonderful review and for traveling to North Bay Cadillac Buick GMC from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Sincerely, Michelle Thornton, General Sales Manager | North Bay Cadillac Buick GMC

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March 08, 2019

The best dealership employees We bought a certified pre owned Cadillac Escalade, we were personally greeted by the employees. The sale went flawlessly!!!!!! Peter, Lloyd, an chris, More

by Twetty007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Petar Ardeljan
Mar 20, 2019 -

North Bay GMC Cadillac responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Michelle Thornton, General Sales Manager | North Bay Cadillac Buick GMC

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February 28, 2019

LIKE A YUGO DEALERSHIP IN 2019 I SHOULD OF READ THE REVIEWS BEFORE PURCHASING A CAR THERE. THE PRICE AND SALES PEOPLE WERE GREAT. MY FIRST VISIT TO THE SERVICE DEPARTMENT WAS A COMP More

by DUPED
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Barry Weingart, Jennifer Nahabedian-Sullivan
Feb 28, 2019 -

North Bay GMC Cadillac responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Sincerely, Michelle Thornton, General Sales Manager | North Bay Cadillac Buick GMC

More
February 23, 2019

Customer Service at its best! I'm not the one to usually write review. But the customer service experience at North Cadillac was the best shopping experience I had. Not only were t More

by ajs815
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lyod, Alfonso Carlino, Chris Werner, Petar Ardeljan
Feb 28, 2019 -

North Bay GMC Cadillac responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Michelle Thornton, General Sales Manager | North Bay Cadillac Buick GMC

February 01, 2019

LACKING SERVICE DEPARTMENT The sales department, Petar, Chris and Loyd are over the top, "GREAT" is the word for them. The service department is a complete 180 from sales. I h More

by DUPED
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Scott Forenza, John Campanelli, Alfonso Carlino, Michelle Thornton, Barry Weingart, Jennifer Nahabedian-Sullivan, Chris Werner, Petar Ardeljan, Dino Dudine, John Franstzis
Feb 06, 2019 -

North Bay GMC Cadillac responded

Thank you for sharing your feedback. It is important to us that we satisfy every customer and we appreciate you bringing this issue to our attention. I am concerned about this issue and would like the opportunity to address it. Please be sure to contact me at your earliest convenience. I look forward to speaking with you. Regards, Michelle Thornton, General Sales Manager | North Bay Cadillac Buick GMC

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January 09, 2019

Great staff, great service and great deal. I worked with Petar from the pre owned department and he was great! He addressed all my need as a customer, provided me options and I was able to get More

by Mesa Sean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Petar Ardeljan
Jan 09, 2019 -

North Bay GMC Cadillac responded

Thank you for sharing your experience with us, Sean! We're glad to hear that Petar was there to provide you with an informative and stress-free shopping experience. We look forward to working with you again. Congratulations on your new Cadillac Escalade! Best regards, Michelle Thornton, General Sales Manager | North Bay Cadillac Buick GMC

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October 31, 2018

Honest & Straightforward After a disappointing trip to another Cadillac dealership on Long Island, my fiancé and I recently visited North Bay Cadillac's Pre-Owned showroom to More

by northbaycustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Werner, Petar Ardeljan, John Franstzis
Nov 08, 2018 -

North Bay GMC Cadillac responded

Thank you for this great review! We're very happy that Petar and Chris were here to help you and treated you with the customer service we know you deserve. Enjoy your purchase! Best, Michelle Thornton, General Sales Manager | North Bay Cadillac Buick GMC

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