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North Bay GMC Cadillac

Great Neck, NY

3.8
392 Reviews
Welcome to North Bay's DealerRater page. We are happy to service the diverse population of NEW YORK CITY and LONG ISLAND. NORTH BAY features new and pre-owned inventory of CADILLAC, BUICK, and GMC vehicles as well as service. Our sales professionals are knowledgeable, respectful, and will always try to give you the best deals. That's why we have received GM's prestigious MASTER DEALER AWARD 11 times - a testament to the quality and standard set forth by General Motors and upheld by our dealership. If you have any questions, contact us at 516-466-6200, or at our website www.northbaycadillacbuickgmc.com. THANK YOU for shopping with us!
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720 Northern Boulevard

Great Neck, NY

11021

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Showing 392 reviews

December 08, 2011

David went above and beyond what any finance person would do for a customer. John was honest and knowledable and took care of everything for me. Thanks guys. More

by adiliber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Colotti/John Campanelli, John Campanelli
December 06, 2011

This dealership took the stigma of being a "used car" salesman away from my purchase. I couldn't have been more happy with their professionalism and customer service More

by C'mon den
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Thorton, Richard Cohen, Michelle Thornton
December 06, 2011

I really loved working with the crew at North Bay Cadillac. David Roberts in sales, David Colotti in Financing, and of course the General Manager, Richard! They were all very accommodating through t More

by camille4u
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Roberts
December 06, 2011

Mr. Roberts was very helpful in explaining all the questions I had about the new 2012 Escalade I was interested in leasing. He was there from the moment I sat at his desk, with questions regarding the More

by rovenska
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Roberts
December 06, 2011

Robert Genzer is a phenomenal Sales Professional who was very easy to work with. He understood and explained the vehicle benefits, the leasing terms and provided exceptional service. More

by mooshupork
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Genzer
December 05, 2011

wonderful salesman, great price, car exceeds expectations, I got more than I would have from other dealers the car had more features and therefore a greater value than all others More

by cll320
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
john campanelli, John Campanelli
December 05, 2011

Rich and John made the purchase of my escalade a great one. I have purchased many cars in the past, Porsche, BMW, Lexus, etc. I had lost faith purchasing an American car but North Bay has renewed my con More

by ejleonard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Cohen, John Campanelli
December 05, 2011

I worked with John Campanelli who is a class act. We purchased from him over some other dealers because he was straightforward, honest, and insightful about the car we were looking to buy. I had a gre More

by John-Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Campanelli, John Campanelli
December 05, 2011

From the minute my father and I walked into the dealership, John was a pleausre to deal with. He was polite, friendly, knowledgable and honest. We walked out of another dealership (Nissan) because More

by Jillmeri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Campanelli, John Campanelli
December 04, 2011

On December 3, 2012 I visited this dealership with interest in a certified pre-owned Cadillac CTS. After a test drive, I was interested in the vehicle. The vehicle had cosmetic condition issues that More

by CTLawMan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Max Zadeh
Dec 20, 2011 -

North Bay GMC Cadillac responded

Dear Mr. Towson, I sincerely hope the delivery of your vehicle was completely satisfactory. If you have any further questions or problems, please contact me at your earlies convenience. Sincerely, Robert Genser Executive manager

Jan 05, 2012 -

CTLawMan responded

Subsequent to my initial visit, the General Manager contacted me to rectify my experience. In the end, the dealership honored the deal that I negotiated with Max. When I went to pick up the vehicle I learned that Max was no longer with the dealership and I executed the transaction with John Campanelli. He was professional and helpful in answering the remaining questions I had. It is unfortunate that Max was let go but that may have had to do with issues outside of my initial experience. Thus far, I am largely enjoying the vehicle I purchased and am merely awaiting my registration from the CT DMV to complete my purchase experience.