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North Bay GMC Cadillac
Great Neck, NY
395 Reviews
Welcome to North Bay's DealerRater page.
We are happy to service the diverse population of NEW YORK CITY and LONG ISLAND. NORTH BAY features new and pre-owned inventory of CADILLAC, BUICK, and GMC vehicles as well as service.
Our sales professionals are knowledgeable, respectful, and will always try to give you the best deals. That's why we have received GM's prestigious MASTER DEALER AWARD 11 times - a testament to the quality and standard set forth by General Motors and upheld by our dealership.
If you have any questions, contact us at 516-466-6200, or at our website www.northbaycadillacbuickgmc.com.
THANK YOU for shopping with us!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 395 reviews
May 14, 2012
Our experience was great! Our sales associate Alfonso Carlin was easy to talk to and made us feel very comfortable during the negotiating and purchasing process. I would recommend this dealership because Carlin was easy to talk to and made us feel very comfortable during the negotiating and purchasing process. I would recommend this dealership because they were willing to work with us to close a deal that made us happy. More
by DostieK
Employees Worked With
Alfonso Carlino
May 10, 2012
I had purchased a new 2012 SRX4 with luxury package and Nav from Mr. Carlino at North Bay Cadillac. The dealership and its staff were really nice. Mr. Carlino was knowledgable, friendly and accommoda Nav from Mr. Carlino at North Bay Cadillac. The dealership and its staff were really nice. Mr. Carlino was knowledgable, friendly and accommodating. The best part was he gave me the space to arrived at the conclusion that SRX was the crossover of my choice. The test drives were excellent. The inventory was elaborate with many trims and colors to choose from. I bought the SUV after two visits and the vehicle delivered the car next day as discussed and promised. The price was aggressive. More
by Manhasset
Employees Worked With
Alfonso Carlino
May 09, 2012
Lora was wonderful and was very helpful. She did not pressure and let us get to where we needed to get to in order to buy the car. Very helpful and highly recommended! pressure and let us get to where we needed to get to in order to buy the car. Very helpful and highly recommended! More
by Stevo2321
May 08, 2012
Michelle Thornton was very professional and gave us a complete undertanding and feeling about the new CTS. She was very hospitable and made us feel very welcome and was very thorough. Very satisfied. complete undertanding and feeling about the new CTS. She was very hospitable and made us feel very welcome and was very thorough. Very satisfied. Ken Wank More
by KPW
Employees Worked With
Michelle Thornton
April 27, 2012
I did all of my shopping on line... Wayne was able to work with me via e-mail and was able to get me the best price on a new Acadia... everything went smoothly... THANK YOU work with me via e-mail and was able to get me the best price on a new Acadia... everything went smoothly... THANK YOU More
by ml5797
April 08, 2012
Upon entering North Bay Caddilac, I was greeted with a big smile from the receptionist. As I was viewing the cars John O'Grady introduced himself and began to explain the features of the Caddilac CTS. Mr big smile from the receptionist. As I was viewing the cars John O'Grady introduced himself and began to explain the features of the Caddilac CTS. Mr. O'Grady was courteous and answered all of my questions; however, not being certain I left the dealership that day. Nevertheless, during the next week Mr. O'Grady called me to explained some new promotional deals with the CTS and offered a test drive. After test driving the CTS Mr. O'Grady worked out a purchase deal that I could not refuse. I love my new CTS. More
by EMoor
Employees Worked With
John O Grady, John O'Grady
March 31, 2012
Just leased a Cadillac CTS through North Bay Cadillac. Salesman was Alfonso Carlino. I found Alfonso to be very helpful, knowledgeable, patient, and honest during the entire leasing experience. He was a Salesman was Alfonso Carlino. I found Alfonso to be very helpful, knowledgeable, patient, and honest during the entire leasing experience. He was able to assist me in working out a fair price on a lease on the new Cadillac and end my lease early on another vehicle from a different manufacturer. I returned several times to the dealership to test drive and talk about price. Each time Alfonso was great in answering questions and at no point did I feel any sales pressure. In this day and age, it is hard to find someone you trust when making a major purchase. I felt very comfortable from the start to finish. I will continue to use Alfonso on future car leases and will recommend him to anyone interested in obtaining a Cadillac. Great job Alfonso! I love the new CTS! More
by Forever an East Hills Freeport Customer
Employees Worked With
Alfonso Carlino
March 27, 2012
i have dealt with many dealers in the past, and can make a very good judgment about dealer experiences. Joey Yadgar was the absolute best. He was so honest and sincerely nice. Not the typical dealer talk to a very good judgment about dealer experiences. Joey Yadgar was the absolute best. He was so honest and sincerely nice. Not the typical dealer talk to get you to purchase a car. Because of his sincerity and excellent customer care, I made a purchase immediately. He even continued being so courteous after the purchase. He volunteered to move my car all the way to the front of the dealership so I don't walk far when he found out I was pregnant. He worked very hard to get me the best deal possible. I was also helped with financial services by David Colotti and he also went out of his way to help me. I will continue to do business with this dealership in the future. More
by Icspeech
Employees Worked With
Joey Yadgar
