North Bay GMC Cadillac

Wayne provided excellent service and we would highly recommend him. We met Wayne on our honeymoon where as it turned out we had rented the SRX. When Wayne mentioned what he did for a living we though recommend him. We met Wayne on our honeymoon where as it turned out we had rented the SRX. When Wayne mentioned what he did for a living we thought it was a sign for us because we'd fallen in love with the car. A few weeks later we gave him a call and he exceeded our expectations. It was a pleasure doing business with him. More

From the time we walked into the door and the time we drove the car off the lot, Alfonso was amazing. He worked very hard in getting us the car we wanted. drove the car off the lot, Alfonso was amazing. He worked very hard in getting us the car we wanted. More

I came into this dealership expecting the usual salesman pitch. I was looking for a DEAL and i didn't want any of the "mumbo jumbo" that comes along with trying to get a new car. I received exactly the oppo pitch. I was looking for a DEAL and i didn't want any of the "mumbo jumbo" that comes along with trying to get a new car. I received exactly the opposite. The salesman of the dealership greeted my wife and I genuinely and wanted me to meet with the person that I had spoken to on the phone. Ismael Cortes took the time out to greet me and explain to me any details of the process that I needed to know. Ismael gave me what was available and after looking in the system he was able to tell me what the price would be. No haggling and no playing with numbers and it was already the kind of price i was looking for. I highly enjoyed my experience at North Bay and I would recommend them to everyone. I also think Ismael helped a great deal with his kindness and ability to communicate so well with his customers. Thank you. More

Charles was attentive, well informed, and answered all our questions without making us feel pressured. He was also very patient. He took us out to the car and explained all the options available. Wh our questions without making us feel pressured. He was also very patient. He took us out to the car and explained all the options available. When we were leaving with our new car, he made a point of telling us to feel free to call if we had any questions, and a few days later he called us to check that all was well. Charles was a pleasure to deal with, and I would not hesitate to recommend him to my friends. More

Wanted to take a moment to let you know that I am very pleased with the service I received from Ismael. I came in being set for an Arcadia, however, after speaking with Ismael, who asked me thoughtful que pleased with the service I received from Ismael. I came in being set for an Arcadia, however, after speaking with Ismael, who asked me thoughtful questions regarding my driving habits, how many people I normally have in my car, the features that I would most likely need or prefer, even to the point of where the car will be parked, we came to an agreement that a Terrain is more than enough car for my needs and budget. Although I did not qualify for the financing at this point - I definitely will be coming back and recommending Ismael and North Bay Cadillac Buick to my family and friends. More

This is the second car we have bought through Alfonso. He is knowledgable and honest- very easy to work with! Even better, he is great with my kids, we lost a car in the hurricane, and we were able to repl is knowledgable and honest- very easy to work with! Even better, he is great with my kids, we lost a car in the hurricane, and we were able to replace it in 2 days for a great price. I will recommend North Bay to all my friends. More

The entire experince was amazing, I would definitly recommend this place to anyone. Ismael was very professional and kind. He took extra time at a everystep of the two day process to make sure we were recommend this place to anyone. Ismael was very professional and kind. He took extra time at a everystep of the two day process to make sure we were okay. He followed through once we got our car. Altogether i don't think i could have asked for a better experince. He went above and beyond to answer all our questions and to make sure we understood everything that was going on. More

I got a great trade in value. The experience was hassle free. Besides all that, I got a 2012 Escalade for almost $25,000 below sticker price as they were clearing to prepare for 2013 models. free. Besides all that, I got a 2012 Escalade for almost $25,000 below sticker price as they were clearing to prepare for 2013 models. More

Charles was exceptionally helpful..friendly and had a great way about him! He followed up numerous times with calls to see how I liked the vehicle and answered any questions I had! I would recommend him great way about him! He followed up numerous times with calls to see how I liked the vehicle and answered any questions I had! I would recommend him and north bay any day! Thanks again ! More

I knew the car and model i wanted and in working with Brian Testa he listened and understood the situation and never tried to add more car than I wanted. I found Brian easy to work with and even though h Brian Testa he listened and understood the situation and never tried to add more car than I wanted. I found Brian easy to work with and even though he was doing some things for the first time, he never got frustrated and displayed a very professional demeanor. More