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North Bay GMC Cadillac

Great Neck, NY

Overview
Reviews
Vehicles
3.4
389 Reviews
Call Dealership (866) 975-4659

720 Northern Boulevard

Great Neck, NY

11021

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Showing 389 reviews

June 10, 2022

Waited 6 weeks for appoint and dealer said im not in their system but squeeze me in they adjusted my hood release and I had to call at 5:45 15 minutes before the dealer closed to find out I wasn’t getti More

by Jd11545
Recommend Dealer
No
Employees Worked With
The three women at the reception desk most helpful , Barry Weingart
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Jun 13, 2022 -

North Bay GMC Cadillac responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, John Campanelli | General Sales Manager | North Bay Cadillac Buick GMC

March 12, 2022

Bought a pre-owned Escalade. Great car and great service. Petar Ardeljan was very helpful. Altogether a great experience More

by mjoconnor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso Carlino, Petar Ardeljan
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Mar 14, 2022 -

North Bay GMC Cadillac responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, John Campanelli | General Sales Manager | North Bay Cadillac Buick GMC

March 07, 2022

From the minute I called to inquire about a car I saw online, I was treated with respect. I felt as if my questions were important. I was never left hanging and because of that, I ended up buying my drea More

by kathleena24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene, Lloyd, Joanna, Petar Ardeljan
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Mar 07, 2022 -

kathleena24 responded

I want to personally thank Petar for helping me. I want to say...I've spent years working and in my field, it hasn't been easy. I've worked so hard for my money and am choosy about where to spend it. This dealership, Petar, and his team worked to make sure....I was happy. Went above and beyond to make sure the car I wanted could become reality. I had visited several dealerships in the past month prior to purchasing at this dealer. Every one didn't care. Didn't call back, or called back a week and 1/2 later. I wasn't respected and felt like my trade- in wasn't important. From the second I called this dealership...it was YES! What can we do for you. Petar told me from the start, I am no no nonsense. He was right. He was honest and gave us a the deal that would allow me to drive away with my dream car. So....thank you. Petar...I hope the powers that be see this review. You are a wonderful asset to your dealership. Thank you. I keep looking out my window to see my new car! A thousand thank you's!!! I'd like to add Lyold from service was amazing. He always told me yes, I will try and do that for you without any hesitation. I could tell he was honest and he absolutely wanted to make me happy, which is so rare nowadays. Joanna in Finance was wonderful, funny, witty, and knowledgeable as well. Finally, a big thank you to Gene!!! He was so helpful, knowledgeable, and called me after to check if all was going ok! So appreciated! Thanks so much!

Mar 09, 2022 -

North Bay GMC Cadillac responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that our team was able to meet your needs. We are proud of every member of our team, and so pleased that they left such a positive impression on you. This is exactly the kind of amazing customer service experience that we always strive to offer. We look forward to assisting you again down the road, and please do not hesitate to reach out if there is anything else we can do for you. Sincerely, John Campanelli | General Sales Manager | North Bay Cadillac Buick GMC

March 01, 2022

From start to finish Petar and the team at North Bay are top notch. From communication, to trust to knowledge there isn't any more I could ask for in a car deal. I had multiple opportunities with other deal More

by Brian M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gene, Chris Werner, Petar Ardeljan, Ashley Rodgers
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Mar 03, 2022 -

North Bay GMC Cadillac responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, John Campanelli | General Sales Manager | North Bay Cadillac Buick GMC

January 04, 2022

I took my car to get serviced and Jennifer, the assistant service manager, took excellent care of me. She provided wonderful service and made sure I was well taken care of. I have been purchasing cars from t More

by Jack Goodman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Nahabedian-Sullivan
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Jan 06, 2022 -

North Bay GMC Cadillac responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, John Campanelli | General Sales Manager | North Bay Cadillac Buick GMC

December 10, 2021

I purchaced a cadillac Escalade online from Peter Ardeljan without me personally seeing the car in advance ... He was a true professional , gentelman and accurate with his discerption , he took the t More

by Nizar Chehab
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Petar Ardeljan
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Dec 13, 2021 -

North Bay GMC Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, John Campanelli | General Sales Manager | North Bay Cadillac Buick GMC

October 12, 2021

Poor communication and when I asked for a specific vehicle, no one answered me back. They were trying to offer me something else. Is like every other unprofessional dealership. More

by joshv503
Recommend Dealer
No
Employees Worked With
Liz Loyola
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Oct 12, 2021 -

joshv503 responded

Poor communication and when I asked for a specific vehicle, no one answered me back. They were trying to offer me something else. Is like every other unprofessional dealership.

Oct 13, 2021 -

North Bay GMC Cadillac responded

We strive to provide a positive car buying experience for every person, and it appears that we did not fully achieve that during your visit. Customer service is a top priority for our dealership, and it's important that our guests feel at ease during the entire process. If you are open to giving me a chance to make things right, I invite you to contact me at your earliest convenience. Sincerely, John Campanelli | General Sales Manager | North Bay Cadillac Buick GMC

September 18, 2021

My salesman was amazing and all of the workers were so helpful! Thank you Peter! More

by Twoboys99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Petar Ardeljan
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Sep 20, 2021 -

North Bay GMC Cadillac responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, John Campanelli | General Sales Manager | North Bay Cadillac Buick GMC

August 28, 2021

There was an issue that arose as a result of the purchasing process and it was handled appropriately. Will recommend to friends and family! More

by irene g
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Thornton, Joey Yadgar
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Aug 30, 2021 -

North Bay GMC Cadillac responded

Irene, thank you for providing this feedback from your recent experience with us. Please reach out to us at your earliest convenience so we can move forward in a positive direction. Thank you. Sincerely, John Campanelli | General Sales Manager | North Bay Cadillac Buick GMC

August 06, 2021

As always I had a great experience with Dan Cunningham. I have been leasing cars with him for over 20 years and will continue to do so! More

by Lauren
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Cunningham
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Aug 10, 2021 -

North Bay GMC Cadillac responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, John Campanelli | General Sales Manager | North Bay Cadillac Buick GMC

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