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North Bay GMC Cadillac
Great Neck, NY
389 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 389 reviews
February 08, 2014
My Salesman Charles Brones was fabulous. He knew the XTS he was leasing me inside and out. He wasn't pushy, he explained all my options. It's my first American car since 1979 and hopefully not be my last. he was leasing me inside and out. He wasn't pushy, he explained all my options. It's my first American car since 1979 and hopefully not be my last. Thanks Charles! More
by m585858
February 04, 2014
The sales process was pleasant, but not great. Andrew worked hard to get a great deal, which I appreciate. Megan kept pushing the additional services such as wheel protection, paint protection, etc, but worked hard to get a great deal, which I appreciate. Megan kept pushing the additional services such as wheel protection, paint protection, etc, but didn't understand why I didn't want to spend that money on a short term lease. She was a little too pushy and didn't hear the words NO the first two times I said it. Wayne is a typical car salesman, so take that for what its worth. The service department for this dealership is bad. It is dirty and very slow. I was told at the time I purchased my car that I would receive a loaner at all scheduled service visits. This simply is not true. A routine oil change and tire rotation can take 2 -3 hours, even if you book a 7:45AM appointment on a weekday. Also, there are no weekend hours for service. The only bright light in service is Marino, who is just a savior when you have to get your car serviced and visit that place. The waiting room is more like that found in a gas station than any other luxury auto dealership. More
by slytsi
Employees Worked With
Marino Donaggio
February 04, 2014
I am a repeat customer and as always the service was fantastic. John Campanelli and David Colotti are extremely helpful and knowledgeable. They are great assets to your company and a big reason why I wi fantastic. John Campanelli and David Colotti are extremely helpful and knowledgeable. They are great assets to your company and a big reason why I will continue to be a repeat customer. Thank you! More
by rathgaber
Employees Worked With
John Campanelli
January 31, 2014
This is the fourth SRX I have Leased through North Bay Cadillac and the second through Alfonso Carlino and each time has been a wonderful experience: Hassel-free and very professional. Alfonso was espec Cadillac and the second through Alfonso Carlino and each time has been a wonderful experience: Hassel-free and very professional. Alfonso was especially great to work with. Courteous, friendly and above all very professional in understanding my needs. Over the years I have found the North Bay Cadillac Dealership, as well as their Service Center a pleasure to deal with. Purchasing and/or Leasing a car can really be a stressful time, but each time this condition has been obviated by NBC's professionalism. More
by ANDERSHAUGEN
Employees Worked With
Alfonso Carlino
January 26, 2014
I went in to North Bay Cadillac after reading their newspaper ad and website when my old lease was coming due. We met with Daniel McAvoy and he helped us find the ATS that was advertised in the colors newspaper ad and website when my old lease was coming due. We met with Daniel McAvoy and he helped us find the ATS that was advertised in the colors and with the options we wanted for the advertised price. He went above and beyond when the car we agreed on was damaged during prep for delivery and replaced it with another. He is extremely friendly and professional having contacting me numerous times to check on my satisfaction with the ATS. Would highly recommend this dealership, the car, as well as their service department after working with Marino. More
by Ckushner
Employees Worked With
Marino Donaggio
January 23, 2014
Purchased a used 2010 Cadillac CTS4, 3.6 Premium. Good experience, great people to work with and very honest. Would recommend working with Petar and/or Chris to others. experience, great people to work with and very honest. Would recommend working with Petar and/or Chris to others. More
by islandworm
Employees Worked With
Chris Werner, Petar Ardeljan
January 21, 2014
I was shopping for a new 2014 CTS Coupe and had visited other dealers in the Nassau county area. I visited North Bay and worked with sales consultant Alfonso Carlino. All I can say is my experience was gre other dealers in the Nassau county area. I visited North Bay and worked with sales consultant Alfonso Carlino. All I can say is my experience was great I got the vehicle I wanted for the best price on the first quote. More
by joe125
Employees Worked With
Alfonso Carlino
January 14, 2014
Second Cadillac ESV puchased through Alfonso over the past 3.5 years. Excellent experience. He's very professional, and accomodating. I highly recommend Alfonso and plan on purchasing additional vehic past 3.5 years. Excellent experience. He's very professional, and accomodating. I highly recommend Alfonso and plan on purchasing additional vehicles through him over the years. More
by clcap2006
Employees Worked With
Alfonso Carlino
January 10, 2014
Mr. Carlino went above and beyond the call of duty to provide quick and efficient service. He made the sale of my car effortless and pleasant. Would highly recommend him. provide quick and efficient service. He made the sale of my car effortless and pleasant. Would highly recommend him. More
by ketsiad
Employees Worked With
Alfonso Carlino
January 07, 2014
We gave Alfonso a great review because we were very happpy with the information and assistance he provided in making our leasing an enjoyable experience. We will definitely recommend him to others and happpy with the information and assistance he provided in making our leasing an enjoyable experience. We will definitely recommend him to others and go back to him for any future assistance. More
by drandtb
Employees Worked With
Alfonso Carlino
