North Bay GMC Cadillac

My best experience I purchased my GMC at North Bay Cadillac yesterday, Frank was super nice, kind and very helpful through the entire process. He made me feel very comf I purchased my GMC at North Bay Cadillac yesterday, Frank was super nice, kind and very helpful through the entire process. He made me feel very comfortable, answered all my questions and explained everything to me. I will give him a 5 star. Thank you again Frank More

Peter was amazing and very kind ! Peter was not pushy ..nice , kind respectful ..a pleasure to work with, no hidden agenda ! Truly cares about what he does and is happy when we were ha Peter was not pushy ..nice , kind respectful ..a pleasure to work with, no hidden agenda ! Truly cares about what he does and is happy when we were happy I would recommend Peter , the best Beth Duncan and Brian Courney More

Excellent Overall!! My husband and I bought a car from this dealer and we were extremely happy. They are knowledgable, friendly and very efficient. We worked with Peter a My husband and I bought a car from this dealer and we were extremely happy. They are knowledgable, friendly and very efficient. We worked with Peter and Chris who we recommend highly. This stands out as our best experience ever at any dealer we have visited on Long Island. Kate O More

No contact from North Bay Cadillac Buick GMC I wrote a review back on November of 2016 on the overcharge on my GMC truck and there has been no contact from the sales department or service depart I wrote a review back on November of 2016 on the overcharge on my GMC truck and there has been no contact from the sales department or service department. I have contacted channel 2 and they informed me that they would look into this matter. I'm also having a letter drafted by my Lawyer which will me mail to the GM corporation and then maybe then there be some kind of contact and possible a refund on the overcharge on service which was never requested by me. More

EVERYTHING WAS PERFECT!!!! I have purchased / leased approximately 10 vehicles in my lifetime and this is by far the best experience yet which I've experienced. Even though I I have purchased / leased approximately 10 vehicles in my lifetime and this is by far the best experience yet which I've experienced. Even though I live on the south shore of Long Island I will be making North Bay my regular dealership for any vehicle needs I may have in the future or anyone I can recommend to go there. From my salesman Frank Vellucci, to when I met with John Frantzis from finance, both of these gentlemen went beyond reproach to make sure I had a great experience here at the dealership and there was minimal work for me to do, literally. HIGHLY RECOMMENDED!!! More

Best dealer you can ask for We had the best experience at Northbay Cadillac. Anthony the manager was the best and our sales team Anthony and Joey were 5 star. Will be back and wi We had the best experience at Northbay Cadillac. Anthony the manager was the best and our sales team Anthony and Joey were 5 star. Will be back and will send all my friends. Thank you. More

Outstanding - Professional - Exceptional We have purchased three previously owned vehicles from this dealership; the most recent a 2013 Cadillac ATS. Previous vehicles were a 2006 Maserati Qu We have purchased three previously owned vehicles from this dealership; the most recent a 2013 Cadillac ATS. Previous vehicles were a 2006 Maserati Quatro Porter and a 2005 Range Rover. Each vehicle has been immaculate and in outstanding running condition. The sales professionals in the Previously Owned department are friendly, knowledgeable, customer-focused and diligent in their work. We worked with Petar, but our impression is that all the sales professionals are top-notch as,well. If you are looking to purchase a previously owned or certified previously owned vehicle, give North Bay a visit. More

Horrible I had a horrible customer service experience. The girl who picked up the phone Miss Christine was extremely rude after I asked why I was kept on hol I had a horrible customer service experience. The girl who picked up the phone Miss Christine was extremely rude after I asked why I was kept on hold multiple times >15 minutes and she also hung up on me during the conservation. She also said the supervisor was not available and I spoke to a Miss Nahabedian who explained to me the current situation with my car but she wasn't the supervisor . There is no accountability for poor customer service and work ethics at this place. I decided to get out of my car lease early and switch to better brand like BMW or Jaguar after this incident. More

I bought a Car at North Bay. Bought a car at North Bay last Saturday the 22nd. They were VERY professional and honest. I am a difficult person and they made me happy. Dealt with Bought a car at North Bay last Saturday the 22nd. They were VERY professional and honest. I am a difficult person and they made me happy. Dealt with Peter and Chris. Traded in my car and they gave me fair market value. Frank spent all the time I needed to teach me the technology in the car. overall I would definitely recommend Frank, Peter and Chris. More

Overcharge with no explination I taking this opportunity to write to you and inform you that I"m very dissatisfied/disappointed with the service I received on 9/12/16, on my 2014 Te I taking this opportunity to write to you and inform you that I"m very dissatisfied/disappointed with the service I received on 9/12/16, on my 2014 Terrain truck. This vehicle was leased from North Bay Cadillac on 9/23/14 for 36 month with 45 thousand miles. Two days before the repairs my truck continue to shut off even when driven on short trips to the local food market. When I brought the truck in for service, I had to sign a work order form which stated a charge of about two or three hundred dollar for them to check the problem. About one hour later the same service person comes and states that its going to be another few hundred dollars and again I sign the work order. At this he asked about prior service and I stated that since I was living upstate that service had been provided by a authorize dealer in my area. When he back the bill was for a one thousand and four dollars ($1004.00) he even stated we did a free oil change which I never request or had agreed on. When I looked at bill notice that they change parts on the intake/exhaust valve at which point I inform him that was not normal wear and tear and he just told me to discuss this with my salesperson. Remember regular wear and tear consist of oil change, brake pad, air filter, tires, Contact with the salesperson has been difficult and since I have another lease with star Nissan I'm thinking my next two leases will be with them unless this matter is address correctly. Thank You Raymond Negron 19 Bloom Street Garnerville, n.y. 10923 Deal #68517 More