North Bay Buick GMC Cadillac

Certified Pre-Owned 2015 CTS purchase Frank was fantastic! Great Smile, Great HAIR! Really sweet & very helpful. Everyone at the dealership was super friendly. It was a very easy buying Frank was fantastic! Great Smile, Great HAIR! Really sweet & very helpful. Everyone at the dealership was super friendly. It was a very easy buying experience. Never bought a used car before & this was easier than leasing or buying new. The car was in "brand new condition" even smelled new. We could not be happier with the car & the fabulous price they sold it to us for. It was quite the far ride from where we live to come, but in the end it was completely worth it. Thank you Frank, thank you Chris for making this happen. I think we found ourselves a new Caddy Dealer. :) More

AWESOME SERVICE I CALLED NORTHBAY CADILLAC WITH THE PROBLEM I WAS FACING WITH MY EXISTING LEASE AND REACHED OUT TO MR.PETER ARDELJAN WHO I'VE KNOWN FOR APPROXIMATELY I CALLED NORTHBAY CADILLAC WITH THE PROBLEM I WAS FACING WITH MY EXISTING LEASE AND REACHED OUT TO MR.PETER ARDELJAN WHO I'VE KNOWN FOR APPROXIMATELY 3YRS OR SO. I EXPLAINED THE SITUATION TO HIM AND STATED "THAT'S IT, THAT'S THE PROBLEM? BUDDY COME SEE ME WE CAN WORK THIS OUT AND DO NOT STRESS YOURSELF." WELL THEY SAY DON'T TRUST A CAR SALESMAN (LOL) WELL LET ME SAY THAT MR.ARDELJAN MADE MY EXPERIENCE A PLEASANT ONE. HE WAS VERY UNDERSTANDING AND PATIENT. WHAT DID'NT KNOW WETHER IT WAS ABOUT CAR OR POLICY HE MADE HIS BUSINESS TO TELL ME STRAIGHTOUT "I DON'T KNOW BOUT THAT, SO GIVE A MOMENT AND I'LL FIND OUT." THIS GENTLEMAN MADE FEEL LIKE HE WENT ABOVE AND BEYOND. THIS IS WHAT A CUSTOMER PURCHASING A CADILLAC SUPPOSED TO EXPERIENCE. I WOULD GREATLY RECOMMEND THIS SALESMAN TO ANYONE. THANK YOU MR.ARDELJAN I AM A VERY HAPPY 2014 CADILLAC XTS4 PREMIUM EDITION OWNER. More

Great people great service! Great People, great service! 100% satisfied. everyone was very kind and worked with me to meet my needs. thank you Again for everything. it was a plea Great People, great service! 100% satisfied. everyone was very kind and worked with me to meet my needs. thank you Again for everything. it was a pleasure! More

We love North Bay! ****** Last year we purchased my 2016 Acadia, told the dealer we would be returning next year to purchased another truck. Well its that year and we didn't ev Last year we purchased my 2016 Acadia, told the dealer we would be returning next year to purchased another truck. Well its that year and we didn't even think to look at another car dealer. Went straight to North Bay and met with Petar. He was, funny and easy going. Showed us what we were looking for and fell in love with the Chevy Tahoe 2015 Black LTZ. Petar made sure to communicate, contact and keep us in the loop with everything, rates to financing. We will always recommend family and friends to shop North Bay and Service Center. North Bay and its employees, from finance department to sales, everyone is treated with a level of professionalism that goes beyond the standard of customer service. J & I thank you for making this sale a smooth transaction. Chris Werner for being a great manager and all the guys who had to work after hours to get everything together. Sorry for keeping you back! We appreciate it. More

Cadillac ATS This is by far the best car buying experience I've ever had! I walked into the showroom looking for a Black ATS and was greeted by Chris, who was extr This is by far the best car buying experience I've ever had! I walked into the showroom looking for a Black ATS and was greeted by Chris, who was extremely helpful. After test driving the car he told me that he would find me exactly what I was looking for and try to keep me within my budget. Chris went above and beyond to help me and delivered on his promise. I could not be happier with this dealership and the way I was treated there. If you are looking to buy a Cadillac, this is where you need to go. You will not find a better customer experience anywhere else! More

Outstanding, above and beyond treatment! My certified 2016 ATS is a super classy, gorgeous car; but the main reason I traveled five and a half hours to trade in my Corvette is because of the My certified 2016 ATS is a super classy, gorgeous car; but the main reason I traveled five and a half hours to trade in my Corvette is because of the exceptional treatment I was given by Petar from the very first call. He was extremely professional, courteous, and attentive to my unique situation. I appreciate everything he did for me during the entire process; which was way easier than I had anticipated. He even called to make sure I had a safe trip back home to Rochester! Highly recommended and I will do business with North Bay again in the future! Thank you, Petar, for a smooth and friendly transaction! More

Outstanding Salesmen! We recently purchased a 2014 CTS Coupe from Chris, Petar and Frank. They worked with us on the price and couldn't be more helpful. Felt no pressure t We recently purchased a 2014 CTS Coupe from Chris, Petar and Frank. They worked with us on the price and couldn't be more helpful. Felt no pressure thanks to the laid back and friendly atmosphere. Frank even delivered the car to our house in New Jersey! He explained the vehicle options in great detail. We would definitely buy another car from this group and would refer them to others. All around great guys! Anthony and Terry Patriaco More

To Me My 2016 ATS: Outstanding Service and Customer Care Chris, Petar, Frankie and John. The gentleman are exemplary in customer service. They even called me the day after I took delivery of my certified 2 Chris, Petar, Frankie and John. The gentleman are exemplary in customer service. They even called me the day after I took delivery of my certified 2016 ATS and wanted to know if all was ok. More

My experience at north bay Cadillac I am very happy with my experience with petar Scott frank and the team at north bay l would highly recommend there service for honest salesmanship ps I am very happy with my experience with petar Scott frank and the team at north bay l would highly recommend there service for honest salesmanship ps love the cts More

Verano Victory! Petaar Ardeljan and Frank Vellucci are prime examples of customer service. My prior Vehicle was totaled in a accident and from the moment I walked in Petaar Ardeljan and Frank Vellucci are prime examples of customer service. My prior Vehicle was totaled in a accident and from the moment I walked in their dealership they worked with me on the budget I presented to them, and the time I needed for my insurance and prior finance company to settle. I never felt pressured or rushed to run my credit.. honestly thats a major reason why I came back and sealed the deal. More