North Bay GMC Cadillac

William was great. Laid out all the options and got the truck serviced promptly! Thank you. See you next time. Brian. Laid out all the options and got the truck serviced promptly! Thank you. See you next time. Brian. More

My experience at North Bay Cadillac has involved dealing with courteous, competent and professional sales people. I am a return customer and I have gladly recommended North Bay to family and friends. with courteous, competent and professional sales people. I am a return customer and I have gladly recommended North Bay to family and friends. More

My experience at the dealership was good. The Dealer was nice. I loved my experience! The Dealer was nice. I loved my experience! More

I turned in my 2022 Cadillac XT6 off it's lease yesterday and the whole process was easy and seamless. Beth Sussman and the receptionist at the front desk were a pleasure to deal with and were both extremely and the whole process was easy and seamless. Beth Sussman and the receptionist at the front desk were a pleasure to deal with and were both extremely accommodating and courteous even though I did not lease the car from North Bay originally. I would definitely consider doing business at this dealership in the future. More

We had a great experience at North Bay with Joanna Cronin. She was patient, courteous and extremely knowledgeable. Would recommend her and the dealership to all friends and family. Cronin. She was patient, courteous and extremely knowledgeable. Would recommend her and the dealership to all friends and family. More

North Bay Cadillac: A Dealership to Avoid at All Costs If you value customer loyalty, financial security, and basic honesty, stay far away from North Bay Cadillac. This dealership operates like a Costs If you value customer loyalty, financial security, and basic honesty, stay far away from North Bay Cadillac. This dealership operates like a scam, with zero regard for returning customers and a complete disregard for protecting financial information. Instead of rewarding loyalty, they take advantage of it, treating long-term customers with the same indifference as a first-time visitor—if not worse. Even more concerning is their blatant mishandling of sensitive financial data. If you expect professionalism and security when sharing personal details, think again. Their carelessness puts customers at risk, and when confronted, they either deflect responsibility or offer empty apologies. Simply put, North Bay Cadillac embodies everything wrong with shady car dealerships. Do yourself a favor—avoid this place at all costs and take your business somewhere that actually values integrity. More

I found the car I was looking for here at North Bay, on the internet. My phone conversations With Peter, John and David were perfect. If one wasn't there the other handled my questions and rather than "can the internet. My phone conversations With Peter, John and David were perfect. If one wasn't there the other handled my questions and rather than "can I take a message and have him call you back" they handled what I needed to get to my final decision. Having bought a new car every 3 years (employer policy) for my entire working career I dealt with a lot of car salespeople. Some truthful some not so much (whatever it took to make the sale) and some outright liars. I was prepared for a challenging experience. It was just the opposite, it was probably the best buying experience I have ever had. Absolutely no pressure to buy anything additional like all finance guys do. He asked once if I wanted any warranties or anything, I said no thank you once and that was it. The numbers were just exactly as we discussed on the phone and he even added a couple of unexpected things such as free key replacement policy for three years, sanitizing the complete interior. I was really flabbergasted. As we were leaving John, who was not my salesman, followed us out asking if he could explain anything, pair our phones or anything else. I said no thank you, he said have a great day. And we drove away. Absolutely my best car buying experience ever, even though it was over in less than 20 minutes. All of the people with their negative reviews can take a hike. I would bet they are by competitors trying to give a bad name to a great dealership. The questions below all have very good as the highest rating, one of the responses should be "Amazing" or "Incredible". More

extremely unprofessional no one knows what the other person is doing horrible service i wish I could give them a lower rating do not use them thats all i can say person is doing horrible service i wish I could give them a lower rating do not use them thats all i can say More

What an amazing experience. By far the best dealership we have ever purchased a vehicle from. Many thanks to Chris W. and the staff at North Bay. Looking forward to enjoying By far the best dealership we have ever purchased a vehicle from. Many thanks to Chris W. and the staff at North Bay. Looking forward to enjoying our 2024 GMC Acadia AT4 for many years to come. For sure will be here for our next purchase. More

Had a horrible experience with this place because of Nixon. An extremely unprofessional employee and inappropriate with my wife. This was the first time doing business with this place and our last! Stay Nixon. An extremely unprofessional employee and inappropriate with my wife. This was the first time doing business with this place and our last! Stay away! More