North Bay Buick GMC Cadillac

Since this was not the first ever bought by me I will say that this has been the most enjoyable experince I've had.Ismael Bent over backwars giving me information to help me make a descion with out any press that this has been the most enjoyable experince I've had.Ismael Bent over backwars giving me information to help me make a descion with out any pressure what so ever. Thank you JD More

This is my third lease from Alfonso Carlino. He has been not only a gentleman, but also extremely professional in all of my dealings with him. He dose the dealership real justice. Too bad I can't say the sa not only a gentleman, but also extremely professional in all of my dealings with him. He dose the dealership real justice. Too bad I can't say the same about the Service Department. I have yet to have a pleasant experience with service. I always leave feeling I have been lied to. The service on my new vehicle will be done by another Cadillac dealer this time. More

I picked up my 2010 Cadillac SRX this afternoon. Overall my entire experience was perfect. I dealt with two different sales men that worked with each other. Alfonso Carlino and John O'Grady both displayed my entire experience was perfect. I dealt with two different sales men that worked with each other. Alfonso Carlino and John O'Grady both displayed quality professionalism as well as friendliness. I am extremely happy with my price on my new car and recommend this dealership and these salesmen for your new or used car experience. Thank you both so much for making this process quick and easy. I couldn't be more pleased with my purchase.... J LARSEN More

We lost our car due to hurricane sandy. Needed something fast. Thanks to Brian & Wayne, we had a car in a week. We are very satisfied. The staff was very friendly & helpful. The price was good. Looking for fast. Thanks to Brian & Wayne, we had a car in a week. We are very satisfied. The staff was very friendly & helpful. The price was good. Looking forward to doing business in the future. Thank you.. Paul & Jodi Giudice More

The best care anywhere everything went smoothly the price was great and the service superb I have already recommended them highly to others thank you was great and the service superb I have already recommended them highly to others thank you More

Wayne provided excellent service and we would highly recommend him. We met Wayne on our honeymoon where as it turned out we had rented the SRX. When Wayne mentioned what he did for a living we though recommend him. We met Wayne on our honeymoon where as it turned out we had rented the SRX. When Wayne mentioned what he did for a living we thought it was a sign for us because we'd fallen in love with the car. A few weeks later we gave him a call and he exceeded our expectations. It was a pleasure doing business with him. More

From the time we walked into the door and the time we drove the car off the lot, Alfonso was amazing. He worked very hard in getting us the car we wanted. drove the car off the lot, Alfonso was amazing. He worked very hard in getting us the car we wanted. More

I came into this dealership expecting the usual salesman pitch. I was looking for a DEAL and i didn't want any of the "mumbo jumbo" that comes along with trying to get a new car. I received exactly the oppo pitch. I was looking for a DEAL and i didn't want any of the "mumbo jumbo" that comes along with trying to get a new car. I received exactly the opposite. The salesman of the dealership greeted my wife and I genuinely and wanted me to meet with the person that I had spoken to on the phone. Ismael Cortes took the time out to greet me and explain to me any details of the process that I needed to know. Ismael gave me what was available and after looking in the system he was able to tell me what the price would be. No haggling and no playing with numbers and it was already the kind of price i was looking for. I highly enjoyed my experience at North Bay and I would recommend them to everyone. I also think Ismael helped a great deal with his kindness and ability to communicate so well with his customers. Thank you. More

Charles was attentive, well informed, and answered all our questions without making us feel pressured. He was also very patient. He took us out to the car and explained all the options available. Wh our questions without making us feel pressured. He was also very patient. He took us out to the car and explained all the options available. When we were leaving with our new car, he made a point of telling us to feel free to call if we had any questions, and a few days later he called us to check that all was well. Charles was a pleasure to deal with, and I would not hesitate to recommend him to my friends. More

Wanted to take a moment to let you know that I am very pleased with the service I received from Ismael. I came in being set for an Arcadia, however, after speaking with Ismael, who asked me thoughtful que pleased with the service I received from Ismael. I came in being set for an Arcadia, however, after speaking with Ismael, who asked me thoughtful questions regarding my driving habits, how many people I normally have in my car, the features that I would most likely need or prefer, even to the point of where the car will be parked, we came to an agreement that a Terrain is more than enough car for my needs and budget. Although I did not qualify for the financing at this point - I definitely will be coming back and recommending Ismael and North Bay Cadillac Buick to my family and friends. More