North Bay Buick GMC Cadillac
Great Neck, NY
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Chris is outstanding. He answered all my questions, both technical and procedural, to my complete satisfaction. Both Chris and Tom went out of their way to try to resolve an irregularity in my cashier's che technical and procedural, to my complete satisfaction. Both Chris and Tom went out of their way to try to resolve an irregularity in my cashier's check that made acceptance somewhat difficult. I was comfortable doing business with both of them, and plan to return if and when I'm in the market for another car. I'm very pleased with the car they sold me. A minor problem still exists, regarding the work done by the detail people, but I'm confident that it will be straightened out quickly. More
I'm a repeat customer of North Bay Cadillac. This is my 4th purchase. Alfonso is great to deal with, as is David. Everyone is very friendly and helpful. my 4th purchase. Alfonso is great to deal with, as is David. Everyone is very friendly and helpful. More
My experience at North Bay Cadillac was exceptional. I worked with Alfonso Carlino and he was the nicest person. He answered all my questions and helped me with any issue I had. He is very knowledgeable o worked with Alfonso Carlino and he was the nicest person. He answered all my questions and helped me with any issue I had. He is very knowledgeable of all cars and helped me in leasing the right car for me at the right price. He bent over backwards for me and made my leasing experience painless and quite enjoyable. Thank you Alfonso and North Bay Cadillac for your professional and excellent service. I highly recommend North Bay if you are looking for a new car. More
Very professional sales consultant, got a great deal on a 2013 2.0T AWD ATS Performance package with zero money down. Plus, they give me a free ipad as gift. 2013 2.0T AWD ATS Performance package with zero money down. Plus, they give me a free ipad as gift. More
As I stated in the survey I filled out two years ago; the only sales associate that understands me and my needs is Alfonse Carlino. I didn't need to trade in my two thousand eleven SRX, however, when I floa only sales associate that understands me and my needs is Alfonse Carlino. I didn't need to trade in my two thousand eleven SRX, however, when I floated the idea to Alfonse, he worked with me tirelessly and presented all possible options to me that I did not know were possible. Needless to say, I am now the proud owner of a two thousand thirteen Cadillac Escelade for much less that I thought possible. Perhaps in another two years I might have Alfonso set me up in a two thousand fifteen Escalade as well. More
I purchased a 2009 Certified Pre-Owned Cadillac CTS in December 2012 from North Bay. The advertisement, Carfax and salesman all indicated to me that the vehicle was Cadillac Certified Pre-owned and had a December 2012 from North Bay. The advertisement, Carfax and salesman all indicated to me that the vehicle was Cadillac Certified Pre-owned and had a 6 year/100,000 mile bumper-to-bumper warranty that went with it. I was given the in-service date and told when the bumper to bumper warranty would expire. It is now May 2013 and I brought my CTS in for service at a different Cadillac dealership in Connecticut and was told that the GM database does not indicate that the vehicle is a Certified Pre-Owned Vehicle and that the requisite repairs would not be covered by warranty. The salesman who completed delivery of my vehicle, John Campanelli has indicated to me that he "has no information indicating that the vehicle was certified." I am livid and feel defrauded, I have contacted my Attorney General here in Connecticut and will contact the Attorney General in New York, Eric Schneiderman, to report this out right fraud and deceptive and unfair trade and business practice. More
I found Alfonso Carlino to be the nicest, most helpful salesman I have ever dealt with. This is the 3rd vehicle we have gotten from you guys, 2 Cadillacs and this one - the GMC. I will continue to buy all salesman I have ever dealt with. This is the 3rd vehicle we have gotten from you guys, 2 Cadillacs and this one - the GMC. I will continue to buy all my vehicles from your dealership. I have rated your dealership and your salesman with the highest possible rating as I have found their service to be impeccable! It's a pleasure. More
Alfonso is an excellent ambassador for Cadillac and we will recommend him to our friends. The new Cadillac is great and we look forward to enjoying it. will recommend him to our friends. The new Cadillac is great and we look forward to enjoying it. More
Best experience i ever had purchasing a car. Alfonso was friendly, courteous and very knowledgeable. He took care of all the paperwork, being an out of state purchase that added some complexity, and got me friendly, courteous and very knowledgeable. He took care of all the paperwork, being an out of state purchase that added some complexity, and got me in the car four days later. Would highly recommend!!! More