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North Bay Buick GMC Cadillac

Great Neck, NY

3.5
384 Reviews

720 Northern Boulevard

Great Neck, NY

11021

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Showing 384 reviews

March 02, 2014

Alfonso Carlino at North Bay Cadillac is an excellent salesperson! He made my 2014 Cadillac ATS purchase a complete joy! The facility is always clean. The staff has always been professional. I have and w More

by reynard93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfonso Carlino
Mar 03, 2014 -

North Bay Buick GMC Cadillac responded

We appreciate you taking the time to write this fantastic five-star review!! It is wonderful to hear about the level of consistent, quality customer service that we have been able to provide for you. Alfonso will especially be encouraged by your kind words. Your loyalty means a lot to us and we look forward to your continued business. Don't forget to like us on Facebook and follow us on Twitter for exclusive updates and promotions. Best, Michelle Thornton Cadillac Buick GMC Sales Manager michelle@northbayautos.com 516-466-6200 x116

February 21, 2014

We have leased our past three Cadillacs from Alfonso Carlino at North Bay Cadillac because of the quality of attention he has shown. The time spent with us and his concern and courteousness shown for o More

by flyguy7532
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfonso Carlino
Feb 24, 2014 -

North Bay Buick GMC Cadillac responded

Thank you for your kind review and recommendation! We strive for total client satisfaction throughout the purchase process and during your vehicle ownership. Our team wants to provide not only a great deal but the best information so you can be assured you're making the right decision. We're thrilled to hear that Alfonso was accommodating throughout your visit. He is an asset to our dealership who upholds our dedication to outstanding customer service. We look forward to working with you again! Best, Michelle Thornton Cadillac Buick GMC Sales Manager michelle@northbayautos.com 516-466-6200 x116

February 14, 2014

Joey along with the entire crew over at North Bay Cadillac were great to work with. I felt like I got the best deal. Also, Joey took the time to thoroughly explain all of the options of my wife's e More

by sdblcraig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Yadgar
Feb 14, 2014 -

North Bay Buick GMC Cadillac responded

Thank you for your five-star review and congratulations on your Escalade purchase! Our sales team works hard to help customers such as yourself find the vehicle you are looking for at the best price. Your satisfaction is very important to us and I am thrilled to hear that you had such a positive experience. Joey will be happy to receive your kind compliments as well. We look forward to seeing you again for your future car check-ups! Best, Michelle Thornton Cadillac Buick GMC Sales Manager michelle@northbayautos.com 516-466-6200 x116

February 10, 2014

All of the personnel I dealt with at North Bay Cadillac were completely professional and provided me one the best customer service experiences I've had with a dealership! More

by JamesPirraglia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Campanelli, Michelle Thornton
Feb 10, 2014 -

North Bay Buick GMC Cadillac responded

James, thank you for your kind five-star review! Our professional and dedicated staff does everything in their power to provide you with an excellent sales experience that meets your specific needs. I am thrilled to hear that we were able to provide you with the customer service that you deserve. We look forward to working with you for your future automotive needs. Best, Michelle Thornton Cadillac Buick GMC Sales Manager michelle@northbayautos.com 516-466-6200 x116

February 10, 2014

This is my third Cadillac since 2004 and Alsfonso is someone I will always come back to because of his commitment to please and his style in making the sale. Alsfonso makes it a point to follow up afte More

by ConstantinePafitis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfonso Carlino
Feb 10, 2014 -

North Bay Buick GMC Cadillac responded

We appreciate you taking the time to share this wonderful review with us! We strive for total client satisfaction throughout the purchase process, as well as during your vehicle ownership. I am glad to hear that Alfonso and Tom were able to provide you with excellent customer service during your visit, as well as ease any concerns you had following your purchase. We hope to see you for your future automotive needs! Be sure to connect with us on Facebook and Twitter for updates and exclusive content. Best, Michelle Thornton Cadillac Buick GMC Sales Manager michelle@northbayautos.com 516-466-6200 x116

February 08, 2014

My Salesman Charles Brones was fabulous. He knew the XTS he was leasing me inside and out. He wasn't pushy, he explained all my options. It's my first American car since 1979 and hopefully not be my last. More

by m585858
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 10, 2014 -

North Bay Buick GMC Cadillac responded

Thank you for this great feedback! Charles is an exceptional addition to our sales team and is well known for his low-pressure sales approach and outstanding customer service. Please let us know if we may be of any future service. Until then, we invite you to check out our Facebook and Twitter pages for exclusive deals and content. Best, Michelle Thornton Cadillac Buick GMC Sales Manager michelle@northbayautos.com 516-466-6200 x116

February 04, 2014

The sales process was pleasant, but not great. Andrew worked hard to get a great deal, which I appreciate. Megan kept pushing the additional services such as wheel protection, paint protection, etc, but More

by slytsi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Marino Donaggio
February 04, 2014

I am a repeat customer and as always the service was fantastic. John Campanelli and David Colotti are extremely helpful and knowledgeable. They are great assets to your company and a big reason why I wi More

by rathgaber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Campanelli
Feb 05, 2014 -

North Bay Buick GMC Cadillac responded

Thank you for your terrific five-star review of our service department! It is wonderful to hear about the level of consistent, quality service that we have been able to provide for both you and your car. I will pass along your kind words to John. Your loyalty means a lot to us and we look forward to your continued business. Don't forget to like us on Facebook and follow us on Twitter for exclusive updates and promotions. Always a pleasure working with you! Best, David Colotti General Sales Manager dave@northbayautos.com 516-466-6200 x107

January 31, 2014

This is the fourth SRX I have Leased through North Bay Cadillac and the second through Alfonso Carlino and each time has been a wonderful experience: Hassel-free and very professional. Alfonso was espec More

by ANDERSHAUGEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfonso Carlino
Feb 03, 2014 -

North Bay Buick GMC Cadillac responded

We appreciate you taking the time to share this fantastic five-star review! Four leases is quite a feat! We strive to provide exceptional customer service in in all aspects of our dealership, and it sounds like Alfonso has not fallen short of our goals. Please don't hesitate to let us know if we can do anything else for you. We look forward to working with you for all your future automotive needs, whether in service or sales. Also, be sure to like and follow us on Facebook and Twitter for exclusive deals. Best, David Colotti General Sales Manager dave@northbayautos.com 516-466-6200 x107

January 26, 2014

I went in to North Bay Cadillac after reading their newspaper ad and website when my old lease was coming due. We met with Daniel McAvoy and he helped us find the ATS that was advertised in the colors More

by Ckushner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marino Donaggio
Jan 27, 2014 -

North Bay Buick GMC Cadillac responded

Thank you for your recommendation and your recent ATS purchase! We strive for total client satisfaction throughout the purchase process and during your vehicle ownership. Our team wants to provide not only a great deal but the best customer service so you can be assured you're making the right decision. We're thrilled you had a good experience with Daniel; he is an asset to our dealership. We look forward to helping you with any future automotive needs! In the meantime, connect with us on Facebook and Twitter for updates on specials and events. Best, David Colotti General Sales Manager dave@northbayautos.com 516-466-6200 x107

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