North Bay Buick GMC Cadillac

...Frank Vellucci.....is the best of all...))) .....very nice people...the place is very tight....bad location ....can't make a decent test drive ......and you can't make a deal ...!!! other wise v .....very nice people...the place is very tight....bad location ....can't make a decent test drive ......and you can't make a deal ...!!! other wise very good....))) More

Service goes above and beyond! My experience of leasing a 2016 Cadillac SRX at Northbay was a phenomenal one. The customer service that John C. displayed was outstanding. He went My experience of leasing a 2016 Cadillac SRX at Northbay was a phenomenal one. The customer service that John C. displayed was outstanding. He went the extra mile to make sure my experience was efficient, welcoming, and fair. I would recommend any friend, family member, or colleague to lease or purchase a vehicle from Northbay. -- Kevin D. More

Melvin & Adrienne We had a great truck purchasing experience with Northbay the sales and finance department is top Notch. They transported the truck to me when I was We had a great truck purchasing experience with Northbay the sales and finance department is top Notch. They transported the truck to me when I was at work. More

Expedited Leasing of a 2016 Cadillac XTS On Wednesday, 3/23 16, I had I arrived for an appointment with Mark Rathaus, Sales Consultant at North Bay Cadillac. My intention was to finalize the On Wednesday, 3/23 16, I had I arrived for an appointment with Mark Rathaus, Sales Consultant at North Bay Cadillac. My intention was to finalize the lease of a new Cadillac and drive it home. There was a misunderstanding between Mark and I as he did not think that I was taking the car home that day. I told Mark that I wanted to surprise my family that evening as we had a celebration planned at my home and it would be a perfect time to surprise everyone with the new car. Mark "pulled all the plugs" and expedited all the paperwork for the lease with GMC, insurance notification and registration with the DMV. Michelle Thornton, the Sales Manager, was very helpful in assisting Mark to make it possible to driver home the XTS that evening. The North bay sales team performed extremely well and demonstrated to me their desire to satisfy their customer. Kudos to Mark and Michelle!! Ken A. More

Amazing customer service!! From the moment that I walked in all of the employees were very kind and helped me with my purchase. My salesperson Frank Velucci was very helpful. V From the moment that I walked in all of the employees were very kind and helped me with my purchase. My salesperson Frank Velucci was very helpful. Very happy with my purchase. Thank you all More

Great Experience This was an overall great experience getting a car. Vincent and the entire team worked with us to get us the car we were looking for for a price we we This was an overall great experience getting a car. Vincent and the entire team worked with us to get us the car we were looking for for a price we were very happy with. They were very corteous and respectful of our wishes and time. More

very smooth sailing My best car buying experience so far. Petar Ardeljan is one cool guy. I made an offer with my trade and he made the deal happen. Happy with my 2013 es My best car buying experience so far. Petar Ardeljan is one cool guy. I made an offer with my trade and he made the deal happen. Happy with my 2013 escalade. I would definitely seek this guy out at North Bay Cadillac in the future. More

Confident Purchase I purchased 2015 GMC Acadia on Black Friday. It was not my plan to make a purchase yet, but my sales guy, Vinny, was awesome. With Vinny's diligence I purchased 2015 GMC Acadia on Black Friday. It was not my plan to make a purchase yet, but my sales guy, Vinny, was awesome. With Vinny's diligence by asking the right questions and proper research, he was able to find the ideal solution for my family needs. More

Smooth I've recently bought a 2014 Juke. The whole experience couldn't have gone smoother. All my questions were answered, any issues I had were handled with I've recently bought a 2014 Juke. The whole experience couldn't have gone smoother. All my questions were answered, any issues I had were handled without a problem and at no point did I feel pressured. Buying a car is never 100% but these guys came real close. Thank you. More

Vinny assisted me and my wife with a new car we picked up yesterday. He went far beyond his duties to make the process run smoothly and how to the car work assisted me and my wife with a new car we picked up yesterday. He went far beyond his duties to make the process run smoothly and how to the car works. I've had a lot of associates with more time then him and he has been the best I've had. I will be promoting the dealership and to deal with Vinny personally. We couldn't be happier with the service and the car and I owe the whole experience to him. More