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North Bay Buick GMC Cadillac

Great Neck, NY

3.5
384 Reviews

720 Northern Boulevard

Great Neck, NY

11021

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Showing 384 reviews

April 11, 2017

Verano Victory! Petaar Ardeljan and Frank Vellucci are prime examples of customer service. My prior Vehicle was totaled in a accident and from the moment I walked in More

by BigMa3K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Petar Ardeljan, Frank Vellucci
Apr 12, 2017 -

North Bay Buick GMC Cadillac responded

Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Petar and Frank was so positive. We always do our best to make sure all of our customers leave our dealership completely satisfied and I'm glad this was the case for you. We look forward to seeing you again. Best regards, Anthony Ciuffo | General Manager | North Bay Cadillac Buick GMC

April 03, 2017

Great service and honest salesmanship Petar was great - worked extra hard to earn my business. He was direct and honored all his promises. Best of all I love my new Escalade. Thank you Pet More

by JSTAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John - Finance, Petar Ardeljan, Frank Vellucci
Apr 06, 2017 -

North Bay Buick GMC Cadillac responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Petar, Frankie, and John were helpful during your visit and that you love your new Escalade. If you have any questions, please don't hesitate to reach out to us again. Regards, Anthony Ciuffo | General Manager | North Bay Cadillac Buick GMC

April 01, 2017

UN satisfied Went to the dealership to change oil causes my vehicle a huge damage for a week and not done . Refuse to give me a loner. More

by Cadillac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Scott Forenza, John Campanelli
Apr 07, 2017 -

North Bay Buick GMC Cadillac responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and I apologize for the inconvenience that occurred in our Service department. I certainly would like to speak with you regarding your visit so I can better understand your experience and resolve your concerns. Please stop by our dealership at your earliest convenience so we can discuss this further. I look forward to hearing from you. Sincerely, Anthony Ciuffo | General Manager | North Bay Cadillac Buick GMC

April 01, 2017

The most crooked dealer in nys This dealer is not honest After they agree on one price, you find yourself signing in different price. They gave me a defective truck for a $100.00 More

by Hass Moss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John O'Grady, John Tehrani, Scott Damm
Apr 07, 2017 -

North Bay Buick GMC Cadillac responded

I am disappointed to hear our dealership was unable to provide the business you needed. We always aim for 100% customer satisfaction; however, it is apparent we have fallen short of this goal during your most recent visit. We'd like to do whatever it takes to regain your future business. Please stop by at your earliest convenience so that we can work together to resolve your concerns. Sincerely, Anthony Ciuffo | General Manager | North Bay Cadillac Buick GMC

March 10, 2017

Best in class I couldn't be happier with the service and support I received from North Bay Cadillac, specifically Petar and Frank. They both were extremely pr More

by Jrozenberg88@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Petar Ardeljan, Frank Vellucci
Apr 07, 2017 -

North Bay Buick GMC Cadillac responded

Thank you for your kind feedback! We appreciate both Peter and Frank as well as the rest of our staff and are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again! Best regards, Anthony Ciuffo | General Manager | North Bay Cadillac Buick GMC

March 07, 2017

My best experience I purchased my GMC at North Bay Cadillac yesterday, Frank was super nice, kind and very helpful through the entire process. He made me feel very comf More

by Hilda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Vellucci
Mar 09, 2017 -

North Bay Buick GMC Cadillac responded

Hilda, on behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. Frank is a great person and he strives to create a positive buying experience for every customer. He will be very happy to hear he was successful in that endeavor. Congratulations on your new GMC! If you have any questions or concerns, please do not hesitate to come see us. Regards, Anthony Ciuffo | General Manager | North Bay Cadillac Buick GMC

February 18, 2017

Peter was amazing and very kind ! Peter was not pushy ..nice , kind respectful ..a pleasure to work with, no hidden agenda ! Truly cares about what he does and is happy when we were ha More

by Slim56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank, Petar Ardeljan, Frank Vellucci
Feb 21, 2017 -

North Bay Buick GMC Cadillac responded

Thanks so much for the nice review! We really appreciate this feedback and we will share your compliments to Peter. We pride ourselves on offering high quality customer service, and we are glad we were able to take care of you. It was our pleasure. Sincerely, Anthony Ciuffo | General Manager | North Bay Cadillac Buick GMC

February 09, 2017

Excellent Overall!! My husband and I bought a car from this dealer and we were extremely happy. They are knowledgable, friendly and very efficient. We worked with Peter a More

by Kate O
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Petar Ardeljan, Christopher Deo
Feb 10, 2017 -

North Bay Buick GMC Cadillac responded

Thanks for your outstanding review, Kate! We're glad to hear that our team was friendly, knowledgeable, and efficient! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best regards, Anthony Ciuffo | General Manager | North Bay Cadillac Buick GMC

January 14, 2017

No contact from North Bay Cadillac Buick GMC I wrote a review back on November of 2016 on the overcharge on my GMC truck and there has been no contact from the sales department or service depart More

by OVERCHARGEBYGMC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Keith McKenna, Felicia Galy
Feb 03, 2017 -

North Bay Buick GMC Cadillac responded

On behalf of everyone at North Bay Cadillac Buick GMC, we apologize for the experience that you had at our dealership. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further discuss your situation. Please stop by at your earliest convenience and ask for the manager so we can resolve your concerns and move our dealership in a more positive direction. We look forward to speaking with you. Sincerely, Anthony Ciuffo | General Sales Manager | North Bay Cadillac Buick GMC

January 03, 2017

EVERYTHING WAS PERFECT!!!! I have purchased / leased approximately 10 vehicles in my lifetime and this is by far the best experience yet which I've experienced. Even though I More

by BRANDO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Frantzis (Finance), Frank Vellucci
Jan 04, 2017 -

North Bay Buick GMC Cadillac responded

Hello Brando and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Frank and John were there to provide you with such exceptional service! We appreciate your recommendation as well. Thank you again and congratulations on your new car. Best, Anthony Ciuffo | General Sales Manager | North Bay Cadillac Buick GMC

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