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Norris Honda - Service Center

Baltimore, MD

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37 Reviews

37 Reviews of Norris Honda - Service Center

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April 12, 2011

The service was timely and friendly. the mechanic seemed very knowledgeable about my vehicle and its unique parts. He communicated clearly and often with me about what repairs were being done, how long they More

by kelly vahey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
joe in service and andy franklin
September 28, 2010

I was completely overwhelmed by the quality of Service I received at Norris. I have gone to other car dealers as well as service companies for services, but was surprised by the employees professionalism an More

by jessmd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy
September 23, 2010

Very friendly staff; kept me well informed of the service status of my car; thorough review of my service details when I picked up my car. The staff contacted me with additional service recommendations base More

by ptaber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Henning, John
September 23, 2010

I purchased my Honda Odyssey from Norris and the experience was great. I rountinely service the Odyssey and my Accord at Norris Honda, and I drive a little further as I like the service and the fre More

by rogerclore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Easley
September 23, 2010

I was in a difficult situation on a Monday morning. Over the weekend we had lost our Honda key and needed a new one immediatley. Norris was able to squeeze me in early Monday morning, make the key and repr More

by dickensheets
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service
September 22, 2010

I've bought multiple cars from Norris and have been very happy. I've had some lousy experiences at some of the other local dealers and Norris has always treated me right. My last visit I didn't even ask f More

by carguy121264
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris, Andy, Mark, Walter
September 22, 2010

The service department is excellent. They make the experience easy ith no surprises. They commit to a completion time and call with estimated cost, doing what is requested and suggest other items that More

by rrate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
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