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Norris Honda

Baltimore, MD

4.7
220 Reviews
Norris Honda has been a locally owned and operated dealership group since 1917. In addition to being one of the longest-standing dealerships in Maryland, Norris Auto Group has also been named to the Inc. 500 | 5000 list twice, making us the fastest-growing dealership group in Maryland. At Norris Honda, we genuinely care about our customers. All of our employees, from our owner down, listen to you and will act on what we hear. Our mission is to provide the best product, price, and service in a way that results in unsurpassed customer and employee relationships.
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925 Merritt Blvd

Baltimore, MD

21222

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Showing 220 reviews

March 30, 2018

No Way It Could Have Been Any Better (they deserve 10 stars) Start to finish, and every minute in between, our car shopping and buying experience at Norris Honda was simply fantastic. We dealt primarily with Sea More

by BigDaddyTundra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Woods, Bill Vowles, Drew Hughes, David Cook
January 29, 2018

Quick, easy, and friendly deal! The Finance manager and our salesman were awesome! The salesman was very educated about the Honda CRV we purchased. The finance manager had all paperw More

by Dwinzana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon (salesman), Paul Donald
January 22, 2018

Repairs fixed Had some warranty repairs that need to be taken care of and the dealership was great. They did have to order a part so I had to come back again (but More

by halcyon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will and David in the Service Dept - both great guys
April 14, 2017

Bad service dept Call Norris Honda told them check engine light was on. They sent two guys out and drove the car to the dealership. Big surprise it broke down right More

by Joeyliz
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Karl.
March 15, 2017

Not professional Put my car in for regular service, but also to check why my engine light was on, my power steering pump needed to be replaced, motor mounts, and an al More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Do.the know the names.
February 19, 2017

Scams About 6months ago you all told my 80 year old mom she needs brakes and rotors other day i go to put parts on brakes are well over half the pad life st More

by Bullitt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure it should be on paperwork
December 28, 2016

Poor Service and Customer Service Service center is very accusatory. For example, the splash guard fell off the bottom of my car twice. The first time, they 'repaired it' which meant More

by ryan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bill Vowles
October 10, 2016

Sales and Service Best dealership. Got a terrific deal on my 2016 CRV and just took it in for the recall service. Honda's notification said I'd have to leave my car f More

by halcyon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will in Service. Matt was my salesperson. Bill finalized my deal. The "tech" guy (sorry I can't remember his name) spent a lot of time explaining certain features.
October 09, 2016

Recall Service Very friendly service techs. Answered my additional questions about my CR-V. I purchased my car at Norris Honda one year ago and was happy with the More

by Sharon1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim, Sales Not sure the service techs namd.
March 21, 2016

AMAZING STELLAR SERVICE AFTER THE SALE! Tim was an excellent salesman and my CRV purchase was smooth and easy. The real test comes AFTER the car purchase. Norris Honda and Paul Donald ROCK More

by NORRIS IS MY VEHICLE GO-TO FOR LIFE!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TIM, PAUL DONALD
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