Back

Norris Honda

Baltimore, MD

4.8
219 Reviews
Norris Honda has been a locally owned and operated dealership group since 1917. In addition to being one of the longest-standing dealerships in Maryland, Norris Auto Group has also been named to the Inc. 500 | 5000 list twice, making us the fastest-growing dealership group in Maryland. At Norris Honda, we genuinely care about our customers. All of our employees, from our owner down, listen to you and will act on what we hear. Our mission is to provide the best product, price, and service in a way that results in unsurpassed customer and employee relationships.
Contact Dealership

925 Merritt Blvd

Baltimore, MD

21222

Directions

By Type

Showing 219 reviews

September 28, 2010

I was completely overwhelmed by the quality of Service I received at Norris. I have gone to other car dealers as well as service companies for services, but was surprised by the employees professionalism an More

by jessmd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy
September 27, 2010

Purchased our Honda 2010 Odyssey EX-L via internet pricing and this dealer. They had the lowest price and stuck to it. They were great and went to extra lengths in finding the color my wife wanted. More

by gunthorpe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Paugh
September 27, 2010

bought 2 new hondas in the past 6 years and the professionalism at Norris is second 2 none. not only were they professional, but the couple of times that i've had to call, they've responded immedi More

by jimmybredskins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
andy franklin
September 24, 2010

I recommend Norris to anyone looking to buy or service a Honda. I bought my Civic a few years ago and it was a great experience. They helped me find a car that met my needs (price, gas mileage) and gave m More

by BethB
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sales and Service Depts
September 23, 2010

Very friendly staff; kept me well informed of the service status of my car; thorough review of my service details when I picked up my car. The staff contacted me with additional service recommendations base More

by ptaber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Henning, John
September 23, 2010

This was the easiest car purchase I have EVER made!! Andy made it simple and his no-pressure customer service oriented sales methods were great and refreshing. I will be buying from him again, and agai More

by hcoulby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Franklin
September 23, 2010

I purchased my Honda Odyssey from Norris and the experience was great. I rountinely service the Odyssey and my Accord at Norris Honda, and I drive a little further as I like the service and the fre More

by rogerclore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Easley
September 23, 2010

Norris Honda provdided my family with a vehicle that met our exact specifications for a price less than what we expected to pay for a new vehicle. Andy and his staff were very accomdating and worked with s More

by mjurchak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Franklin
September 23, 2010

Couldn't have been any easier to deal with really. Great price and great customer service. We had a trade-in and we got a very fair price. We were in and out in a matter of about an hour and a half. I liked More

by kaisersayzo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Franklin
September 23, 2010

I would highly recommend Norris, they are very professional and gave me a great price. I bought the maintenance contract which is great, my oil changes, tire rotations etc all taken care of. Every More

by claired
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Several for sales and service