Norris Honda

I was totally pleased with every aspect of my dealings with Norris Honda. Carl Haffner and Mark Lowles were very professional and knowledgeable. It's not often that you can go into a car dealership and with Norris Honda. Carl Haffner and Mark Lowles were very professional and knowledgeable. It's not often that you can go into a car dealership and come out in less than 2 hours with a new vehicle and all paperwork completed. More

We have purchased new cars several times during our lifetime and we must say, this is the best experience we ever had buying a new car. It was great to work with our sales person, Tasha Klares. From th lifetime and we must say, this is the best experience we ever had buying a new car. It was great to work with our sales person, Tasha Klares. From the beginning, she gave us a better price than any of the other dealers we visited. She never hounded us, or tried to entice us to purchase a vehicle right away. It was also a pleasant experience working with Bill Vowles. We will, must assuredly, recommend Norris Honda and Tasha Klares to those considering a new car purchase. More

Recently purchased a CR-V after a considerable search of cars and dealerships. Norris was everything we have read about and more. Becky Stafford was pleasant, professional and thorough. She was able to matc cars and dealerships. Norris was everything we have read about and more. Becky Stafford was pleasant, professional and thorough. She was able to match lower pricing secured from another dealer in the area. Mark, handled the financing aspect. His diligence in securing us the best rate saved us a fair amount in finance charges. One of the major drivers in purchasing from Norris was due to their reputation. In addition to securing the best price, we were concerned with follow up service. I was impressed with what I read about Norris Honda in DealerRater and Edmunds and witnessed first hand that level of service and professionalism. More

Bccky Stafford handeled my sale of my new Honda Civic. She could not have been a better person to work with. The sales manager and the Finance dept. were also outstanding. Norris put their price quote in She could not have been a better person to work with. The sales manager and the Finance dept. were also outstanding. Norris put their price quote in writing via E Mail and stood by everything that they promised. I would recomend them to anyone. More

Becky Stafford and the others at Norris Honda were extremely helpful. They were all very knowledgable and well prepared making the sales process very efficient. The folks at Norris made the process of extremely helpful. They were all very knowledgable and well prepared making the sales process very efficient. The folks at Norris made the process of buying a car painless. I would highly recommend this dealership. More

SURPRISE! Who would have thought my 24 year old daughter would be driving out of Norris with a new car---we were only going there to look and test drive. The stars aligned and the experience was as close to would be driving out of Norris with a new car---we were only going there to look and test drive. The stars aligned and the experience was as close to perfect as could be expected. First, the small dealer feel walking into the show room---no pressure, just a request to allow them to help us when we were ready. Next, the 2 test drives and the quick credit application (critical for a 24 year old) were timely and smooth. Having researched Consumer Reports, Kelley Blue Book, etc. to know the price I wanted to pay I was expecting "THE GAME"----sales to manager to finance guy to CFO---back to manager, etc. It was not to be. We started close to the price I wanted my daughter to pay and ended AT the price. Finally, Jim, working with Andy, used real time data to provide a more than reasonable trade-in value for my daughter's '97 Civic. Again, thanks to Jim and Andy for allowing us to avoid the "new car buyer headache". As another dealer used to say in the old days---worth the drive from anywhere. More

Had a wonderful experience a Norris Honda. I have purchased other cars from Norris dealerships and was very pleased, so when it came time to purchase my Honda Pilot I knew just where to go Norris Hon purchased other cars from Norris dealerships and was very pleased, so when it came time to purchase my Honda Pilot I knew just where to go Norris Honda. The people were very friendly and the whole experience was just great. I also have all of my service done at their shop. I recommend Norris Honda to all my friends and family. More

I purchased from them the 3rd vehicle in my life and I can truly say that I was very satisfied and happy. I searched several dealerships and Norris Honda gave me lowest price,highest value of my trade an can truly say that I was very satisfied and happy. I searched several dealerships and Norris Honda gave me lowest price,highest value of my trade and the lowest APR and other benefits like 25$ gas card and Extra Mile Plan at no charge. Becky always asks me what I want and they gave it to me. More

Andy Franklin sold us the vehicle in 2009 and he was willing to beat the prices at other dealers in the area for the same vehicle. He always offers to take the vehicle in when it needs service so i wil willing to beat the prices at other dealers in the area for the same vehicle. He always offers to take the vehicle in when it needs service so i will not be inconvenienced. The dealer usually offers coupons for service and the are very quick when completing work. the service dept usually calls with a quote and a complete description of the services needed or recommended. the vehicle has been very reliable too. More

In 2008 I purchased a new HONDA CR-V from Norris Honda. Unlike other dealers that hassled and pressured me to buy from them, the buying experience at Norris Honda was great. The Norris staff treated me fa Unlike other dealers that hassled and pressured me to buy from them, the buying experience at Norris Honda was great. The Norris staff treated me fairly without any harassment or sales' games that I experienced at other Honda dealers. I was so pleased and impressed with the sale and follow-up maintenance service on my 2008 Honda, I went back to Norris this year and purchased a Nissan Quest van. The experience and follow-up service mirrored what I experienced with the Honda. I have recommended Norris to family and friends who have also purchased new vehicles from Norris because of the exemplary and fair treatment by their staff. More