Norris Honda

Everyone at the dealership was friendly when we came in. They seemed genuinely happy to be working with us even when we were struggling to make a decision between two different cars. Our business seemed to They seemed genuinely happy to be working with us even when we were struggling to make a decision between two different cars. Our business seemed to matter to all of the employees. More

We had been in the market for a new car. We talked to a few different dealers and always left with an uneasy feeling inside. When we met Carl at Norris Ford we knew right away that this was the guy we ne few different dealers and always left with an uneasy feeling inside. When we met Carl at Norris Ford we knew right away that this was the guy we needed to work with. He was honest, upfront and an overall pleasure to work with. We have already given his name to friends. All over good guy and it shows. More

Everyone we dealt with at Norris Honda was just absolutely wonderful. They were friendly, knowledgeable, accommodating and quick. They were a pleasure to work with. I will recommend them to fami absolutely wonderful. They were friendly, knowledgeable, accommodating and quick. They were a pleasure to work with. I will recommend them to family and friends, especially Becky! More

They have a great customer service. The sales agent we were working with was accommodating and very friendly his name is Dustin. So if you happen to go to Norris Honda look for him. He put up with all ou were working with was accommodating and very friendly his name is Dustin. So if you happen to go to Norris Honda look for him. He put up with all our requests and answered all our questions to the best of his ability. My husband has all these requirements about a car and they were able to offer us almost exactly what he wanted, so we were very happy. Overall experience was good. More

I highly recommend Norris Honda. I started out with them by asking for a price quote on a Honda Odyssey over the internet. They got back to me quickly with the most competitive price of any I saw in the gr by asking for a price quote on a Honda Odyssey over the internet. They got back to me quickly with the most competitive price of any I saw in the greater Wash DC area. The saleswoman, Becky, was courteous, knowledge, and honest. The way I took delivery went very smoothly and took a lot less time than I expected. More

Jim was very attentive to our every need. Jim did not pressure us at all. That was very important to us. He is extremely friendly as we discussed many different things as the paper work was being done. T pressure us at all. That was very important to us. He is extremely friendly as we discussed many different things as the paper work was being done. The only reason that I didn't give the overall experience a 5 was the time it took to complete everything. Probably a common thing. We are very pleased with the way that Jim took care of us and treated us. I will reccomend him to anyone thinking about buying a Honda. More

I was not really in the market for a new car. I was with my son when he purchased a new CRV. While at the dealership I became interested and ultimately purchased a new Accord EX-L. The price for the vehicle my son when he purchased a new CRV. While at the dealership I became interested and ultimately purchased a new Accord EX-L. The price for the vehicle and the price for my trade in made me an offer I couldn't refuse. All personnel involved in the sale of the vehicle could not have been more helpful and professional. Me and my family have purchased numerous Honda's, they are excellent vehicles, and my experience at Norris Honda will definately make me a repeat customer. More

Tasha Klares responded to a request for a price quote, but did not give any price. After repeated attempt to contact her, she still does not respond. And then there's the manager, Bill Vowles. Asked hi but did not give any price. After repeated attempt to contact her, she still does not respond. And then there's the manager, Bill Vowles. Asked him to intercede - guess what, no comment. Now i have a request to corporate for someone to please get in touch. Think that will go anywhere? How you you run a busniess by NOT responding to customers? Sign me curious. More

Good choice buying a new car from this dealership. Excellent Customer service. I never felt that I am paying more what its worth for. Tasha, employee I worked with, was so friendly and answered all my Excellent Customer service. I never felt that I am paying more what its worth for. Tasha, employee I worked with, was so friendly and answered all my questions with patience. Car buying experience with her was very good. She was very cheerful and pleasant and gave me a good price for new Honda-CRV without negotiating. They have very nice sitting room and play room for the kids. Over all, we had very nice experience in buying a new car with Norris Honda. I would recommend Norris Honda to all of my friends for their great service. More

Everyone was so friendly at Norris Honda. There was no high pressure sales tactics. The sales person really took the time to understand what I was looking for, my budget and which car would be the best f high pressure sales tactics. The sales person really took the time to understand what I was looking for, my budget and which car would be the best for myself and my family. They had great customer serice! More