Norris Honda

We had just received bad news about our 1991 Toyota Previa LE (243,648 miles); it needed substantial repairs to the brake system. As we were unwilling to spend the money to do the repairs, we began ou Previa LE (243,648 miles); it needed substantial repairs to the brake system. As we were unwilling to spend the money to do the repairs, we began our search for a new vehicle. We decided that a small SUV/Crossover vehicle would be the best fit for our current lifestyle. We test drove a number of vehicles and, after some debate, settled on a 2012 Honda CR-V EX AWD. As the CR-Vs had just recently started arriving at area dealerships, they were in relatively short supply. We contacted several dealerships to request "internet" pricing. We actually heard back from a few, but the pricing on the 2012 CR-Vs was not very promising. As my son-in-law and my daughter had purchased vehicles from Norris Honda, we contacted the person with whom they had worked. We provided him with our "wish" list for the new vehicle. The dealership did a thorough search for the model and colors that we wanted (even following leads that we had found from on-line inventories of other dealerships). Fortunately, they were able to locate a model with our 3rd color preference. We drove our old mini-van to the dealership and were treated with the utmost respect and courtesy. We received what we considered a great price on the 2012 CR-V. Although everyone was very friendly during our visit, we felt that the total time that we spent at the dealership was a bit long (about 4 hours). All things considered, we highly recommend this dealership to anyone looking to purchase a new Honda. More

BECAUSE I DID NOT HAVE AN APPOINTMENT, AND JUST CAME IN ASKED IF THEY COULD LOOK AT A TIRE AND DO MY RECALL ON THE CAR. AND THEY JUMPED RIGHT TO IT , DONE IN 1 HOUR. PERFECT. ASKED IF THEY COULD LOOK AT A TIRE AND DO MY RECALL ON THE CAR. AND THEY JUMPED RIGHT TO IT , DONE IN 1 HOUR. PERFECT. More

Becky was very friendly when it came to explaining all of the features that came with the car. She also took the time to get to know me and introduce me to the service staff. The staff worked very hard (ev the features that came with the car. She also took the time to get to know me and introduce me to the service staff. The staff worked very hard (even after I left) to make sure that I got the best financing deal that I possibly could. I would definitely recommend this dealership to others looking for a different vehicle. More

I had a very pleasant experience purchasing a new Honda from Carl Haffner. He is very knowledgeable, courteous, and friendly! Carl went through the entire operation of the vehicle, and was able to answer a from Carl Haffner. He is very knowledgeable, courteous, and friendly! Carl went through the entire operation of the vehicle, and was able to answer all of my questions. As a former car salesman, I was able to appreciate his Professionalism more than your average consumer. Carl was instrumental in securing the Best deal possible, along with an interest rate that sealed the deal with my wife! (NOT EASY TO ACCOMPLISH!) Another professional factor displayed by Carl was his explanation of the many accessories available for my new car. Actions of this nature benefit both the customer, and the dealership. Should I encounter anyone in the market for a vehicle, Carl and Norris will receive my HIGHEST recomendation! More

I got another price for the Honda and Norris Honda was I got another price for the Honda and Norris Honda was willing to meet my price AND gave me a fair trade-in price for my Ford Focus. My transactio I got another price for the Honda and Norris Honda was willing to meet my price AND gave me a fair trade-in price for my Ford Focus. My transaction with Norris Honda was a pleasant one and I feel satisfied with the way I was treated and their willingness to work with me. The young man who did the financial end of it was also very pleasant and helped me to achieve the car payment that I was comfortable with. Both of the people I dealt with were professional, polite and friendly. This is my second vehicle from Norris and I will continue to purchase from them and recommend them to my friends. More

The experience was great in many ways. My questions were answered, I was treated courteously, and the salesperson was friendly and easy to work with. I give this dealership an A+! answered, I was treated courteously, and the salesperson was friendly and easy to work with. I give this dealership an A+! More

I can only speak for the new car sales department. I haven't used their service center or used car center. I can’t say enough nice things about Norris Honda. Ask for Becky—she was fantastic. Aft haven't used their service center or used car center. I can’t say enough nice things about Norris Honda. Ask for Becky—she was fantastic. After several very frustrating weeks of car shopping and only encountering rude, aggressive salesmen, working with Becky was a breath of fresh air. She was friendly, honest and patient with my endless questions. The financing process was quick and painless. There were no high-pressure up-sells. I bought a 2012 Honda Civic from Norris at a fair price and they gave me a great deal on my trade-in. Becky explained every feature and option, went over all the numbers carefully and found me the exact car that I wanted. She was incredibly knowledgeable and professional. Everyone I encountered at the dealership was very friendly and helpful. I will be sending my friends here with no hesitation. More

Buying a new car is stressful but the staff at Norris made it more relaxing! Becky Stafford was an excellent salesperson. She is not pushy and very informative. Everyone at the Norris dealership was v made it more relaxing! Becky Stafford was an excellent salesperson. She is not pushy and very informative. Everyone at the Norris dealership was very personable. More

Work done on time as promised. Vehicle recall plus oil change and no reservation required. Work explained properly. Thanks for the car wash! Great job, guys! change and no reservation required. Work explained properly. Thanks for the car wash! Great job, guys! More

My sales rep (Jack) was outstanding. From our phone conversation to our face to face he was extremely professional, friendly and knowledgable. The atmosphere at Norris Honda was great. I didn't feel conversation to our face to face he was extremely professional, friendly and knowledgable. The atmosphere at Norris Honda was great. I didn't feel pressured or if I was being given the run around. I also met Will and Bill and they were great as well. My experience at Norris Honda was one to remember. I would recommend Norris to anyone in the market for an Honda. More