Norris Honda

I brought my 2019 CRV in for a Saturday appointment for a fuel pump safety recall repair and oil change. Filled my tank after leaving the shop to find that the fuel gage would only register a half tank of ga fuel pump safety recall repair and oil change. Filled my tank after leaving the shop to find that the fuel gage would only register a half tank of gas. Was nonchalantly told to bring it back in on Monday, here I sit for over 3.5 hours of my workday, so far, waiting for their repair to be repaired. Also I’ve owned this vehicle for almost 6 years and my low tire pressure sensor came on for the first time ever after leaving the shop the first time. Won’t come back to this shop. Edit: In the end, they replaced the replacement fuel pump again, but not until after basically accusing me of not having actually filled the tank previously. Careless repairs, and I left the shop with the interior of my car reeking of gasoline fumes that will not go away even hours later. The service manager says they can spray something inside my car for the smell, lol. Funnily enough, he is a major gaslighter when talking with him. I cannot recommend this service shop. I use my vehicle for work and lost a full day of work after purposefully scheduling the repair on a Saturday. Further edit: Day 2 of the interior of my vehicle smelling like a gas pump. Another day of me not being able to do my job due to an inept service dept that decided on their own to do a repair with an over-filled tank of gas instead of the almost empty tank that I brought my vehicle to the shop with, as they had requested. And they don’t care, at all. If you want to deal with a service team that won’t listen to what you tell them, this is the place to go. More

Recently had regular scheduled maintenance completed on my car. The routine service was completed in a timely manner while I waited. My service associate, James Washington, was pleasant and professional. my car. The routine service was completed in a timely manner while I waited. My service associate, James Washington, was pleasant and professional. Awesome service! Thanks. More

I’m very grateful for the support that I received from this team and they do everything possible, easy and quick. this team and they do everything possible, easy and quick. More

Amazing customer service! We were shown consideration and respect! We would highly recommend this business especially for used vehicles . We were shown consideration and respect! We would highly recommend this business especially for used vehicles . More

Everyone at Norris is friendly and very helpful. They make buying a car easy. We have purchased 4 Honda's from Norris. They make buying a car easy. We have purchased 4 Honda's from Norris. More

Very friendly and helpful! Great experience for buying a new car! I highly recommend Norris! Great experience for buying a new car! I highly recommend Norris! More

Had a very pleasant car buying experience at this dealership. Our salesman Eric was very helpful, not pushy and very courteous. The whole process went smoothly. dealership. Our salesman Eric was very helpful, not pushy and very courteous. The whole process went smoothly. More

Very accommodating and seemingly fair - communication is consistent and people are very friendly. Would recommend to others consistent and people are very friendly. Would recommend to others More

Paul and the rest of the team are so friendly and accommodating buying a car is actually a fun experience. Eric was great, has a great personality and very professional. This is our fourth car and ca accommodating buying a car is actually a fun experience. Eric was great, has a great personality and very professional. This is our fourth car and can’t see going anywhere else!! More

Had a great experience. Sean was very helpful with showing us the ins and outs of the car. Sean was very helpful with showing us the ins and outs of the car. More