Norm Reeves Volkswagen Superstore

Kasra is grat! Kasra is a great sales associate in the market for VW. He walked me through all my options to buy or lease a new car. He is very nice and knowledgeabl Kasra is a great sales associate in the market for VW. He walked me through all my options to buy or lease a new car. He is very nice and knowledgeable guy and gave me all the info that I was looking for my new car. Thanks for your help Kasra! More

Great Customer Service I've bought two vehicles from this Dealership. The service manager Cesar, is fantastic. He's always going above and beyond to make sure my car is serv I've bought two vehicles from this Dealership. The service manager Cesar, is fantastic. He's always going above and beyond to make sure my car is serviced perfectly. I'll return to this dealer for service & purchase other vehicles because of him. More

Great service This dealership has great service. It is really easy to make appointments. They are friendly and very professional. Raul is the best! Highly recommend This dealership has great service. It is really easy to make appointments. They are friendly and very professional. Raul is the best! Highly recommend them. More

Poor Customer Service Poor customer service ... No customer service at all. The service department is terrible bad. Worst experience ever in a dealership. DO NOT BUY A CAR Poor customer service ... No customer service at all. The service department is terrible bad. Worst experience ever in a dealership. DO NOT BUY A CAR HERE. More

Great experience Great experience. Jas was patient, thorough, helpful and accommodating. Would recommend him to friends and family. Process was straightforward and pai Great experience. Jas was patient, thorough, helpful and accommodating. Would recommend him to friends and family. Process was straightforward and painless. I’m very happy with my Atlas. More

These guys are great!! Tracy Sherrard was my service guy and he was so helpful and knowledgeable! I would ask for him to help you if you can! xxxx of a nice guy!! Tracy Sherrard was my service guy and he was so helpful and knowledgeable! I would ask for him to help you if you can! xxxx of a nice guy!! More

Really Great Experience From the moment we arrived on the Lot to look at the selection of automobiles to the Personal Service of Robert Yang, to driving off the Lot with our From the moment we arrived on the Lot to look at the selection of automobiles to the Personal Service of Robert Yang, to driving off the Lot with our New Car, we had an exceptional experience. Robert was very busy with many customers looking at cars - it would have been easy to have been lost in the shuffle of the other customers but Robert made us feel special, gave us his undivided attention, and answered every question we had as well as provided a great sales experience. This is our second great experience (and new car) from Norm Reeves so we are incredibly impressed. Our compliments to Robert on his commitment and truly customer satisfaction experience. Thank You. More

GREAT SERVICE I appreciate the level of professionalism I experienced when getting my car serviced. The advisor is great, very friendly and made my visit a pleasant I appreciate the level of professionalism I experienced when getting my car serviced. The advisor is great, very friendly and made my visit a pleasant one. More

Friendly and helpful sales staff Working in the car industry I know how buying a new car can either be a dreadful or painless experience. Andrei was great, friendly and helpful he was Working in the car industry I know how buying a new car can either be a dreadful or painless experience. Andrei was great, friendly and helpful he was not pushy and he did not waste my time. It is nice to see that a car salesman with integrity exists. Thank you Andrei More

First Class What a no nonsense, first class experience from start to finish. Michael Gainer,my salesman was awesome. I sent an email requesting quotes for GTI VW What a no nonsense, first class experience from start to finish. Michael Gainer,my salesman was awesome. I sent an email requesting quotes for GTI VW & Norm Reeves responded quickly & followed up with me. I made an appt & was literally in & out, driving off with my new vehicle within 2hrs. Robert Alvarez the sales mngr...thank you for wheeling & dealing with me and Daniel my finance mngr whipped through my paperwork like a pro. AWESOME customer service & knowledge of their products as well as making sure I was happy. Norm Reeves gave me a GREAT fair deal. I LOVE my GTI. More