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Norm Reeves Toyota San Diego

San Diego, CA

4.5
472 Reviews

5910 Mission Gorge Road

San Diego, CA

92120

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Showing 472 reviews

March 01, 2021

Have used this dealership for quite some time. Recent improvements are impressive; staff I dealt with was terrific. Turns out, I needed tires and Robert recommended Yokahama brand at a good price. More

by Howard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Farr
February 20, 2021

Great service friendly people very helpful took my car in to get my bumper fixed got done fast Virginia answered all my questions very helpful More

by Prettylucky239
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Virginia Goddard
February 11, 2021

I have been going to Toyota for years and Q has been my favorite service representative. He has been always polite and knowledgeable and considered a friend. More

by mcgaeden
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Q Holt
February 10, 2021

Q was excellent, friendly and very professional. My car was completed much quicker than I had anticipated. Overall I’d was a great experience! Thank you More

by Susan-calvin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Lopez, Javier Hernandez, Larry Fogt, Q Holt
February 10, 2021

Could not be happier with this dealership’s service department. I have taken both my Toyota Priuses to them (over 10 years) and they have always been professional, efficient, friendly, and helpful beyo More

by SLF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Q Holt
February 07, 2021

I wish the service personnel would have checked the windshield wipers a little bit more and see that they were just dirty. They really did not need to be replaced. More

by Hasboat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rosalina Canez
February 05, 2021

Good service. Cost was as stated in preliminary estimate. Time was less than expected. Parts department was very good and gave a 20 percent discount. More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Farr
February 03, 2021

I am so happy with the service I got. Thank you so much Robert for everything you do for me every time I come. I can’t thank you enough Robert! More

by atsedekenea61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert
February 02, 2021

My service manager did not keep me advised an it took 4 hrs instead of two that he told me.. He couldn’t remember me or that I had gone him my coupon that Toyota gave me for Christmas. Nor did he walk with More

by bevhbond
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Hernandez
January 27, 2021

80,000 mile maintenance, I was notified about needed repairs to suspension, inverter, battery, all taken care of, Sal Lua was great to work with! It would be great if the entire service area would star More

by daveshannon14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Lua
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