Norm Reeves Toyota San Diego

Loyal Customer John Levy always takes good care of me, so i became a loyal customer. I even drive down from Oceanside to get my car serviced here. Car was serviced a John Levy always takes good care of me, so i became a loyal customer. I even drive down from Oceanside to get my car serviced here. Car was serviced at a reasonable time, despite it being so busy. More

Not a good deal The OPTIONAL EQUIPMENT is not optional. Toyota San Diego says is part of the equipment and must be purchased even if we never use the cargo cross bars The OPTIONAL EQUIPMENT is not optional. Toyota San Diego says is part of the equipment and must be purchased even if we never use the cargo cross bars or the cargo cover. Unfortunately I purchased the car at Toyota San Diego. When I signed the paperwork I was very tired for waiting so long for the paperwork to be finalized that I signed without reading much and now I realize that I made a mistake trusting them, I did not get a good deal. They charged very high interest rate, they sold me the alarm stating that the insurance will be lower but is was not true. I will never buy a car again at Toyota San Diego. More

My first new car At 27, I got my first new car- a 2016 Toyota corolla. My close friend was helping me out and I wasn't there for all of the negotiating. But I do know At 27, I got my first new car- a 2016 Toyota corolla. My close friend was helping me out and I wasn't there for all of the negotiating. But I do know we worked with Oscar and Sam (and a few others I wish I knew the name of.) Unlike Toyota in Poway, the salesmen did not seem irritated after debating back and forth, at least not by the time I had gotten there. Everyone here was really nice and patient which, let's face it, they should be if you're about to make a $15,000+ purchase. But toward the end we were running numbers and trying to find a way to make things work with the interest rate and trade in value. They had already given us a great deal on the price of the car so by 9pm we were trying to decide if I could make it all work. In the end we went for it but even while we were unsure, they were very understanding and genuine and I never got the pushy salesman vibe at all. I also got a follow up call today which I appreciated. We did start with them on the phone, we knew what we wanted and the price I could afford. Not sure how it would be for somebody in a different situation. But I would definitely recommend them if you're looking for a good and courteous dealer. More

Deliver what you promise I bought a car from Toyota San Diego couple of weeks ago and the left passenger side door had two dents and when we were doing the purchase our sales I bought a car from Toyota San Diego couple of weeks ago and the left passenger side door had two dents and when we were doing the purchase our sales agent said that they will fix it. When we called to follow up, the sales person (Sergi) said to bring it on Friday as the tech who fix dents (third party) will be there all morning. My husband took the car and they took it and see if they can fix it. Well they came back saying that they won't be able to fix it because it will cost a lot for the dealership, However; they brought it back worse than when they took it. Now it has a big hole in the door where they tried to fix the dents, and now they are saying that they are not responsible to fix that whole. I will never go back to this dealership anymore. I also use this dealership to do my oil change in my Lexus. I will take my business elsewhere. Not cool at ALL!!!! More

Dealer markup over MSRP Asking 2,500+ over MSRP for a 4runner. Even other dealerships said this was a "shady" business practice. Take your business elsewhere, as PLENTY of d Asking 2,500+ over MSRP for a 4runner. Even other dealerships said this was a "shady" business practice. Take your business elsewhere, as PLENTY of dealers will sell at (and usually BELOW!) MSRP. I found the exact same car at another dealer nearby, and purchased it. No hassle, no xxxxxxx mark-up. More

Service beyond compare John is great, he always has a smile on his face and he laughs at my jokes. But most importantly, he offers suggestions on the care of my truck and re John is great, he always has a smile on his face and he laughs at my jokes. But most importantly, he offers suggestions on the care of my truck and really cares about my experience. More

Great dealership Ira was a very competent, thorough sales person with a very pleasant personality. We felt very comfortable dealing with him. Ira and Larry were grea Ira was a very competent, thorough sales person with a very pleasant personality. We felt very comfortable dealing with him. Ira and Larry were great people I felt they were more than fair and I feel we got a great deal. An exceptional experience all the way around. I will definitely be back to Toyota San Diego for our next car. A truck!It was ready to go when I was, spit shiny clean with a full tank of gas. What more could I ask for?Was the nicest Toyota dealership Ive seen very clean with great coffee which was appreciated. More

STAY THE xxxx AWAY FROM HERE After more than a week of stringing me along, the car that I was told (multiple times) I had first shot at had been sold to someone else without anyon After more than a week of stringing me along, the car that I was told (multiple times) I had first shot at had been sold to someone else without anyone telling me about it. I was still waiting to hear when the car was ready and instead they sold it to someone else. The most frustrating thing is that the sales person Tony I had been in contact fairly often with in regards to this car tried blaming me for his own screw up. I will NEVER get a car from here. More

the best car buying experience ever Vanessa Molina was so understanding to my needs very patient and made me feel extremely comfortable Vanessa your the best see when it's time for a tra Vanessa Molina was so understanding to my needs very patient and made me feel extremely comfortable Vanessa your the best see when it's time for a trade in More