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Norm Reeves Toyota San Diego

San Diego, CA

4.5
482 Reviews

5910 Mission Gorge Road

San Diego, CA

92120

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Showing 482 reviews

January 12, 2019

2006 Avalon 180,000 Mile Mainenance Matt Curtiss was my service adviser. He and his team performed the regularly scheduled maintenance and appropriately diagnosed and addressed other are More

by BillT123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Curtiss
Jan 17, 2019 -

Norm Reeves Toyota San Diego responded

Thank you for taking the time to leave a great review, Bill!

January 12, 2019

Service writer John Levy John Levy your service writer always explains my service needs in layman terms, I really appreciate his expertise. Your mechanics are fast and very ef More

by Sgood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Levy
Jan 17, 2019 -

Norm Reeves Toyota San Diego responded

Thanks for sharing your experience!

January 12, 2019

Excellent service. I’ve been bring my car there for service since I purchased it in 2014. Very knowledgeable and understanding. I appreciate the outstanding service that More

by T4Toyota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Shapley
Jan 17, 2019 -

Norm Reeves Toyota San Diego responded

Thanks for taking the time to leave a great review and we look forward to servicing you again in the future!

January 11, 2019

Still the best While this dealership was recently bought by Norm Reeves, it remains the best service center in this area. Having to wait longer than expected even wi More

by MVJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Q Holt
Jan 17, 2019 -

Norm Reeves Toyota San Diego responded

Thank you for your great feedback!

January 11, 2019

Thank you Toyota Mission Gorge! I can’t recommend Toyota Mission Gorge enough - every time I have taken my car there to be service or cleaned, I have received excellent service! As More

by LindseyT5115
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Q, and customer service on the phone
Jan 17, 2019 -

Norm Reeves Toyota San Diego responded

Thank you for recommending us and leaving such a great review! We are happy to help!

January 09, 2019

All in All Toyota did Great Job! I did not have an appointment but was still provided service. Cleaned oxidation off head light lenses & oil change. My car felt brand new again! More

by E.Oracec
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Me Q
Jan 17, 2019 -

Norm Reeves Toyota San Diego responded

Thanks for taking the time to write about your experience with us!

January 03, 2019

Worst dealer in San Diego I've had multiple issues with this dealer from sales to service. There really bad. They don't honer or back anything and I'm really glad I figured i More

by Going to yelp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
All of them
Jan 17, 2019 -

Norm Reeves Toyota San Diego responded

Hi - I'm sorry to hear about your experience with our team, I would like to discuss this with you - please call me at 619-727-5915.    Tricia Armstrong, Customer Relations Manager

December 30, 2018

Good service as usual My deceased husband and now me have always dealt with Q. Holt. He has always been very helpful and I trust him to have any services I need to be take More

by dumb old lady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Q. Holt
Jan 17, 2019 -

Norm Reeves Toyota San Diego responded

Thank you for trusting us to service your cars and for taking the time to share your experience!

December 28, 2018

Disappointed I was told that I would be charged 20 dollars to repair a flat. I reminded them that I bought the tires there, I was then told that as a courtesy, th More

by Imelda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don’t care to remember!
Jan 17, 2019 -

Norm Reeves Toyota San Diego responded

Hi - I'm sorry to hear about your experience with our team, I would like to discuss this with you - please call me at 619-727-5915.    Tricia Armstrong, Customer Relations Manager

December 28, 2018

Excellent Awesome service here at this dealership. They are so helpful and professional. They communicate efficiently and provided shuttle service with friendly More

by Aliyah99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
Jan 17, 2019 -

Norm Reeves Toyota San Diego responded

Thanks for the 5 star rating and awesome review!

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